My wife and I have been tenants of a flat managed by Leaders for three years. The team we deal with consists of Claire Bailey, Samina Esmailji, Leone Cavallo and Andy Davenport, though our dealings have mainly been with Claire and Samina. In all our contacts with them over this period we have found them courteous, intelligent and efficient. Those three things are of course of primary importance, but what makes this group particularly stand out is their capacity to relate to their clients (in this case ourselves) with both humanity and a sense of humour, without losing their sense of business and purpose. We could not wish for a better interface between us and our landlords and on the basis of their work have no hesitation is recommending Leaders to anyone interested in either letting their property or looking to rent.