We are renting a property from this wonderfully avaricious estate agency at the moment. The property itself being widely overpriced is a fault of the greedy landlord, and a common occurrence in London, so not much to note there. However what is frustrating is the fact that Felicity J Lord have charged us exorbitant fees just to move in. "Tenancy agreement fee" of 150 pounds each. Plus VAT of course! They convinced the landlord to have a professional inventory carried out thereby costing us even more. All in all up to 300 pounds each in fees to move into an ex local authority flat. What did we get for these fees? Virtually nothing. They also lied through their teeth about various points such as repairs to be made to the flat. All in all I would recommend that everybody in London give Felicity J Lord a wide, wide berth from now on. Do not trust Felicity J Lord.