We had a few viewings arranged with Toby. He suggested we see a property that we wouldnt have thought of viewing. This was the one we ended up buying! He really understood our needs. We had a second viewing with Tim who made us feel at ease and was very helpful. Both Toby and Tim were very helpful and professional with the initial viewings, negotiations and offers. Once the sale was agreed I then dealt with Lisa and Gemma from the progression team (I think they may be attached to a different Townsend office). They were really helpful, keeping us informed of progress and answering any queries that arose. In particular Lisa was an absolute star. All in all we were very happy with the service we got.