West Hampstead, London, NW6
4.7/5, 154 reviews
94% recommended
100% lettings valuation accuracy
93% lettings fee satisfaction
Black Katz | Properties to rent in London | Flats to Rent in London

“Really friendly, flexible and approachable agents....”

Share on :
Nov 27,2019
Minithumbup
Staff profile picture
Silvia
By: 'EB'
Nov 27,2019
0 people found
this helpful
I am astonished how great this company is.
The service exceeded my expectations and I felt supported and assisted through the whole process.
Really friendly, flexible and approachable agents and I will definitely use them again.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Andrew Black
Nov 27, 2019
Many thanks for your great review, it is really appreciated.
Regards,
Andrew Black
Director

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews
View all Reviews 154
Featured Review
a
reviewed by 'Anna'
“What can I say? I simply love Blackkatz! It is the second time they have helped me to find a ......”
Featured Review
a
reviewed by 'mb187'
“Right from the initial phone call, all the way through to signing the tenant agreement, the standard of professionalism shown ......”
Featured Review
a
reviewed by 'Edney'
“Lovely peaple, always attentive, very helpful with getting me and my friend settled in. The smoothest experiences i have had ......”
Featured Review
a
reviewed by 'Ewelina'
“Great letting agency, quick respond ,very friendly , helpful and flexible. Thank you very much for your help and advice ,much ......”
Featured Review
a
reviewed by 'Nathan Ho'
“From the initial phone call for the house viewing, to collecting the keys on the move in date, everything was ......”
27th Nov 2019
reviewed by 'EB'
“I am astonished how great this company is. The service exceeded my expectations and I felt supported and assisted through ......”
Opening Hours
  • Monday: 09:30 - 18:30
  • Tuesday: 09:30 - 18:30
  • Wednesday: 09:30 - 18:30
  • Thursday: 09:30 - 18:30
  • Friday: 09:30 - 18:30
  • Saturday: 10:00 - 14:00
  • Sunday: Closed
Address

Black Katz
199B West End Lane
West Hampstead,London
Greater London
NW6 2LJ
020 7328 5000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 93% £310 £2,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
19 0 117 9 0 0 0 0 9 0
Areas covered
  • W13
  • NW6
  • W12
  • NW2
  • W8
  • NW4
  • W5
  • NW10
  • W11
  • NW11
  • W3
  • SW5
  • N2
  • SW6
  • NW3
  • NW9
  • W9
  • W6
  • W10
  • W14
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NAEA ARLA TPOS Lettings TPOS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties
View more properties
Images & Videos
Black Katz Image 1
Black Katz Branches (view all )
Camden West Central Office, NW1
Crouch End \/ Muswell Hill Office, N8
Islington / East Office, N1
London Bridge \/ Clapham Office, SE1
Property Management, NW1
West Hampstead, NW6
Featured Review
a

“What can I say? I simply love Blackkatz! It is ......”

Share on :
Nov 01,2016
Minithumbup
By: 'Anna'
Nov 01,2016
1 people found
this helpful
What can I say? I simply love Blackkatz! It is the second time they have helped me to find a new place...and it is getting better everytime :). I have tried other agents as well but what I like about Blackkatz is that they actually ...
read full review
Comment on agent fees
Personally I think the agent fees are very fair and quite affordable to other companies. And these guys really offer good service for this.
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Right from the initial phone call, all the way through ......”

Share on :
Oct 31,2016
Minithumbup
Staff profile picture
Aidan
By: 'mb187'
Oct 31,2016
0 people found
this helpful
Right from the initial phone call, all the way through to signing the tenant agreement, the standard of professionalism shown was high. They took the time to listen to us, and offered to provide help where possible. It was a very smooth and stress-free experience ...
read full review
Comment on agent fees
The fees were good and of a very reasonable amount, and was not excessive unlike others that I had come across.
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Lovely peaple, always attentive, very helpful with getting me and ......”

Share on :
Jan 10,2017
Minithumbup
By: 'Edney'
Jan 10,2017
0 people found
this helpful
Lovely peaple, always attentive, very helpful with getting me and my friend settled in. The smoothest experiences i have had renting an apartment......
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Great letting agency...”

Share on :
Aug 08,2018
Minithumbup
By: 'Ewelina'
Aug 08,2018
0 people found
this helpful
Great letting agency, quick respond ,very friendly , helpful and flexible. Thank you very much for your help and advice ,much appreciated....
read full review
Comment on agent fees
The agency fees was ok .
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Excellent professional service...”

Share on :
Mar 28,2018
Minithumbup
Staff profile picture
Nabil
By: 'Nathan Ho'
Mar 28,2018
0 people found
this helpful
From the initial phone call for the house viewing, to collecting the keys on the move in date, everything was outstanding. Property was exactly how it was described, and even better. Thank You Nabil...
read full review
Comment on agent fees
All fees were correct. No hidden fees.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Really friendly, flexible and approachable agents....”

Share on :
Nov 27,2019
Minithumbup
Staff profile picture
Silvia
By: 'EB'
Nov 27,2019
0 people found
this helpful
I am astonished how great this company is. The service exceeded my expectations and I felt supported and assisted through the whole process. Really friendly, flexible and approachable agents and I will definitely use them again....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Andrew Black
Nov 27, 2019
View all comments (1)
Many thanks for your great review, it is really appreciated. Regards, Andrew Black Director ...

“*NEVER RECOMMEND THIS AGENCY TO ANYONE*...”

Share on :
Nov 26,2019
Minithumbdown
Staff profile picture
Erika
Staff profile picture
Silvia
By: 'Subodha Subasinghe'
Nov 26,2019
0 people found
this helpful
I was shown a 2bed property and agreed to rent it paying 3months upfront and 5weeks deposit. They collected all my information (passport copies, bank statements etc) including my husbands and 2guarantors I provided. Shortly after we signed contracts and they obviously took my money, ...
read full review
Comments (2) Report abuse Print review
Was this helpful? Yes
By: Andrew Black
Nov 29, 2019
View all comments (2)
Subodha, We have now fully investigated matters. This was in respect to the new development of Oxgate Farm. To clarify the only monies taken was one weeks Holding Deposit and nothing else and this has been refunded. We were not made aware until just prior to the move-in date that there was an issue regarding Building Certification and the Local Authority. We were made aware of this on the 18th October and immediately made you are aware of the issue. Michal, the Manager, has been in regular t ...

“My partner and I were very impressed with Bla......”

Share on :
Nov 26,2019
Minithumbup
By: 'Dan'
Nov 26,2019
1 people found
this helpful
My partner and I were very impressed with Black Katz, West Hampstead Team. We got the attention that we needed throughout the whole process and they did a great job on accommodating our needs. Unlike other agents, we felt they valued us as customers and ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Andrew Black
Nov 27, 2019
View all comments (1)
Dan, Really pleased you were happy with your experience with Black Katz West Hampstead. Many thanks for the review. Regards, Andrew Black Director ...

“Excellent agents!...”

Share on :
Jul 29,2019
Minithumbup
Staff profile picture
Aidan
Staff profile picture
Erika
By: 'Sarah Batten'
Jul 29,2019
0 people found
this helpful
From first contact to viewing to paperwork to getting the keys, Black Katz were extremely helpful and efficient. Aidan was very friendly and knowledgeable, and we were able to view the flat very quickly after making contact. Once we had an offer accepted Erika was ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Andrew Black
Aug 02, 2019
View all comments (1)
Sarah, Many thanks for your positive review, much appreciated. Really pleased you were happy with the service received from Aiden and Erika, they will be really pleased that you were happy. Regards, Andrew Black Director ...

“Efficient and friendly...”

Share on :
Jun 11,2019
Minithumbup
By: 'Shedeh'
Jun 11,2019
0 people found
this helpful
Very efficient estate agency who promptly find you properties to your exact specification! The team were fantastic. Paul found what we needed and very promptly arranged a viewing for us and made sure we secured a very competitive property....
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Andrew Black
Jun 12, 2019
View all comments (1)
Shedeh, Many thanks for your comments. Paul is a great member of the team. So pleased you were happy with the service. Regards, Andrew Black Director ...

“Excellent support and cooperation...”

Share on :
May 17,2019
Minithumbup
By: 'Malgorzata'
May 17,2019
0 people found
this helpful
I had a pleasure to work with Pawel while looking for a flat for me and my son. He took detailed information of my needs and I can say that two flats which were presented to me were tailored to them. I was able to ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Andrew Black
May 19, 2019
View all comments (1)
Malgorzata, Many thanks for your review, it is much appreciated. Pawel is a great member of the team, really pleased you got a good service. Regards, Andrew Black Director ...

“Customer Service...”

Share on :
Apr 09,2019
Minithumbup
Staff profile picture
Silvia
Staff profile picture
Erika
By: 'Fabi'
Apr 09,2019
0 people found
this helpful
I would like to thank Black Katz for all their support and guidance, especially Silvia. The customer service was outstanding,...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Andrew Black
Apr 11, 2019
View all comments (1)
Fabi, Really appreciate your positive comments. Will let Silvia and Erika know. Thanks again. Regards, Andrew Black Director ...

“Happy...”

Share on :
Mar 22,2019
Minithumbup
Staff profile picture
Erika
Staff profile picture
Aidan
By: 'Yasso'
Mar 22,2019
0 people found
this helpful
We are very happy from service of the agency the are a great people and they help us a lot . Thank you very much...
read full review
Comment on agent fees
Good
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Andrew Black
Mar 29, 2019
View all comments (1)
Yasso, Many thanks for your review. Really pleased you were happy with the service. Regards, Andrew Black Director ...

“All sorted within 24hrs!...”

Share on :
Mar 20,2019
Minithumbdown
By: 'James C'
Mar 20,2019
0 people found
this helpful
Pawel was friendly and helpful. He rang me up on the first day and found me a perfect flat. Put down the holding deposit the same day! Side point: their holding deposit scheme is great. They don't let anyone else see the property after you ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Andrew Black
Mar 22, 2019
View all comments (1)
James, nMany thanks for your feedback, really pleased you were happy with the service. nRegards Andrew nAndrew Black nDirector ...

“Fast and reliable...”

Share on :
Mar 04,2019
Minithumbup
By: 'SamyPC'
Mar 04,2019
0 people found
this helpful
I seen few properties in Dollis Hill area, all of them been advertised as spacious double bedroom with a big living room, well on every single one the 2nd bedroom was smaller than a single room :-) so as a final attempt at a very ...
read full review
Comment on agent fees
Not good not bad - it could be better
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Andrew Black
Mar 13, 2019
View all comments (1)
Thanks for your review. Regards, Andrew Black Director ...

“Very Helpful...”

Share on :
Feb 04,2019
Minithumbup
By: 'Alisha'
Feb 04,2019
0 people found
this helpful
I am very pleased with the help I received in finding a property. The communication was quick and always informative, always providing a friendly atmosphere. This was really nice especially as it was my first time looking for a home. I would definitely recommend this ...
read full review
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Andrew Black
Feb 04, 2019
View all comments (1)
Alisha, Many thanks for your comments. Regards, Andrew Black Director ...

“Very helpful and efficient agent...”

Share on :
Feb 01,2019
Minithumbup
By: 'mtb'
Feb 01,2019
0 people found
this helpful
Pawel, as well as the rest of the people from the agency, were incredibly helpful and efficient during all the process of renting....
read full review
Comment on agent fees
The fees are very reasonable.
Comments (1) Report abuse Print review
Was this helpful? Yes
By: Andrew Black
Feb 04, 2019
View all comments (1)
Many thanks for your positive feedback, much appreciated. Regards, Andrew Black Director ...

“Efficient...”

Share on :
Dec 05,2018
Minithumbup
Staff profile picture
Nabil
By: 'GG'
Dec 05,2018
0 people found
this helpful
Very responsive, helpful and professional. The process was quick and they have been very efficient. Fees were halved due to an offer, but after research I think they would have been decent even at 100%. What is very important is that there was no nonsense, lying ...
read full review
Comment on agent fees
good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Fantastic service...”

Share on :
Aug 08,2018
Minithumbup
Staff profile picture
Aidan
By: 'William Pyke Recommendation'
Aug 08,2018
0 people found
this helpful
Both staff members are excellent at finding the right place and genuinely care about your own personal circumstances. They take into account all factors, are efficient, personable, professional, and were a pleasure to deal with. I couldn't recommend them highly enough....
read full review
Comment on agent fees
Reasonable fees
Comments (0) Report abuse Print review
Was this helpful? Yes

“Complete...”

Share on :
May 08,2018
Minithumbup
By: 'Simo'
May 08,2018
0 people found
this helpful
Good agency!!!. Give all the clue of what you need it for (documents, bills (how to pay))...... Really kind and Available to help you for everything!!!!...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Amazing house!...”

Share on :
Mar 30,2018
Minithumbup
Staff profile picture
Nabil
By: 'Filippo'
Mar 30,2018
0 people found
this helpful
The agency guy was great professional and nice. He sold us the house in 5 minutes. I was looking on website about this amazing house on rent, but normally the pictures are always better than realty but this time was the reverse. With the help of ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“amazing visit...”

Share on :
Mar 28,2018
Minithumbup
Staff profile picture
Nabil
By: 'seif layouni'
Mar 28,2018
0 people found
this helpful
the agency worked really well and fast to sort out the issues in the house but everything was already perfect. lovely akmowledge from nabil. thanks to him and the team blackkatz ....
read full review
Comment on agent fees
no heading fees. very happy with it.
Comments (0) Report abuse Print review
Was this helpful? Yes

“Such a pleasure dealing with Nabil, he went out of ......”

Share on :
Mar 01,2018
Minithumbup
Staff profile picture
Nabil
By: 'Natasha Acquisto'
Mar 01,2018
0 people found
this helpful
Such a pleasure dealing with Nabil, he went out of his way to help us find a suitable property. All in all it has been a very smooth process!...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Was a pleasure to run all the viewing and all ......”

Share on :
Jan 24,2018
Minithumbup
Staff profile picture
Aidan
By: 'Caddington Rd'
Jan 24,2018
0 people found
this helpful
Was a pleasure to run all the viewing and all the procedures with Aidan, super friendly, kind and always available...made us feel comfortable and trustfully about what we were getting...thanks for your help and support!...
read full review
Comment on agent fees
Not good, not bad! We happy we the deal we get...but agency fees were a bit high is true
Comments (0) Report abuse Print review
Was this helpful? Yes

“Thank you Gary for all you efforts in trying to ......”

Share on :
Dec 15,2017
Minithumbup
By: 'Great service'
Dec 15,2017
0 people found
this helpful
Thank you Gary for all you efforts in trying to find us a home, your patience, easy going approach and commitment spoke volumes! Much appreciated! Regards, Nicholas...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“It was a pleasure to search for my already rented ......”

Share on :
Dec 10,2017
Minithumbup
By: 'Anastasiya'
Dec 10,2017
0 people found
this helpful
It was a pleasure to search for my already rented ideal flat in Hampstead with Black Katz. Gemma and Gary, who I was working with, showed professional and individual approach in property searching, they were very friendly and helpful. Thank you for finding me a ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Gary has been really helpful and professional throughout our property ......”

Share on :
Oct 03,2017
Minithumbup
By: 'Raphael'
Oct 03,2017
0 people found
this helpful
Gary has been really helpful and professional throughout our property search. We would highly recommend the team at Black Katz....
read full review
Comment on agent fees
Competitive fees
Comments (0) Report abuse Print review
Was this helpful? Yes

“Black Katz were extremely helpful from start to finish- especially ......”

Share on :
Oct 01,2017
Minithumbup
By: 'Kezia'
Oct 01,2017
0 people found
this helpful
Black Katz were extremely helpful from start to finish- especially Gary, who found showed us around our flat, which we love! Thanks Gary...
read full review
Comment on agent fees
Good
Comments (0) Report abuse Print review
Was this helpful? Yes

“Really nice people, too friendly and fast to solve doubts, ......”

Share on :
Sep 27,2017
Minithumbup
By: 'Leandro'
Sep 27,2017
0 people found
this helpful
Really nice people, too friendly and fast to solve doubts, I rent my apartment in one single day, thank you....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Everyone at Black Katz was really helpful and found us ......”

Share on :
Sep 26,2017
Minithumbup
By: 'A Hall'
Sep 26,2017
0 people found
this helpful
Everyone at Black Katz was really helpful and found us our ideal property, especially Gary, Michal and Gemma. Thank you so much for everything....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Staff picture Aidan
(10)
Staff picture Nabil
(5)
Staff picture Erika
(4)
Staff picture Silvia
(3)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:15 PM 25/07/2016 by allAgents

Awards won by Black Katz, London NW6 2LJ


As Seen On

Get in touch with

Black Katz

Branch - West Hampstead, London, NW6

Search by
Useful information
About allAgents
For agents
Facebook Twitter Google+ Instagram LinkedIn