I moved to london last year and rented a studio flat. The agents throughout the tenancy were really helpful even though the flat was managed by the landlord. We then decided to move again the following year and so happened that the flat we liked was with Edmund Cude again. Florence was really helpful in helping us look for a new flat and informative if we had any viewings for the current one. She was very honest and gave us lots of information before we made any final decisions.