92% sales valuation accuracy
97% sales fee satisfaction
90% lettings valuation accuracy
94% lettings fee satisfaction
Nov 17,2019
Nov 17,2019
0
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Our property took a while to process, mainly because we were waiting for probate for a very long time. This means that we had a long relationship with Hoppers. Emma was amazing from beginning to end - always keeping in touch. She went above and beyond and I cannot recommend her highly enough,
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Latest Reviews
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7th Dec 2019
reviewed by 'Suzanne Emmett'
6th Dec 2019
reviewed by 'Robert Back'
17th Nov 2019
reviewed by 'catherine thomas'
Opening Hours
Address
J R Hopper & Co
Central Chambers, Market Place
Leyburn
North Yorkshire
DL8 5BD
01969 622936
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 92% | 97% | £89,000 | £600,000 |
| Lettings | 90% | 94% | £325 | £800 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 31 | 0 | 34 | 0 | 58 | 1 | 39 | 0 | 2 | 0 |
Areas covered
- DL8
- Yorkshire Dales
- HG4
- DL11
- DL10
- CA17
- BD23
- BD24
- LA2
- LA6
- LA10
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Featured Review
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Aug 21,2018
Aug 21,2018
1
people found
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In this sale it was helpful that the agents had good local knowledge and so were able to effect a sale to buyers who had a cash buyer waiting to buy their own house. This meant that the sale was quick and stress free. Previously ...
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Featured Review
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Oct 03,2015
Oct 03,2015
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We have rented our property through JR Hopper for 15 years and have seen their service develop over that period. We live in Bristol, so we rely on them as our Agent to act on our behalf. Our last change of tenant involved a re-furbishment of ...
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Comment on agent fees
Hoppers had moved to a fixed fee from just taking the first month's rent as their re-letting fee. In recognition of the way they had managed the challenging situation involved in the change of tenant, we agreed to increase the re-letting fee to a full month's rent.
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Oct 16,2017
Oct 16,2017
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I cant rate the service i received highly enough.
Christina was truly amazing, she did her job totally professionally but also with care, and went the extra mile to enable my needs to be met.
She always returned my calls when she was able to ...
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Comment on agent fees
Sorry, didnt have agent fees.
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Dec 07,2019
Dec 07,2019
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Great service thank you. Emma very friendly and helpful and kept everything moving along as quickly as possible and was proactive in contacting us with updates....
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Dec 06,2019
Dec 06,2019
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Our search for a property covered much of Yorkshire and Cumbria which was hard enough in itself added to which we were conducting our search from Kent. This search brought us into contact with many estate agents: some good, some not so good, a couple ...
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Nov 17,2019
Nov 17,2019
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Our property took a while to process, mainly because we were waiting for probate for a very long time. This means that we had a long relationship with Hoppers. Emma was amazing from beginning to end - always keeping in touch. She went above and ...
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Nov 15,2019
Nov 15,2019
0
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I would definitely use J.R. Hopper & Co. again.
I have given 5 stars because our property took some time to sell and then getting an exchange completed was difficult due to the size of the chain.
Tom was good to deal with from day one ...
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Oct 19,2019
Oct 19,2019
0
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The staff at Hoppers made selling our cottage a straightforward and painless experience. Every phone call and Email was answered promptly by staff who all knew the property and Emma coordinated everything in a professional and friendly manner. Thank you Hoppers....
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Oct 11,2019
Oct 11,2019
0
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excellent service from all at Hoppers expecially Emma who was amazing from start to finish. Thank you for your patience...
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Oct 11,2019
Oct 11,2019
0
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Despite the sale experiencing a difficult journey for reasons outside our control (for us and for Hopper) the team and Emma in particular kept us well informed and fully appraised of developments and options over the 12 months it has taken to sell this property.
The ...
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Oct 08,2019
Oct 08,2019
1
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Pleased to have chosen Hoppers to sell our property. Sarah kept me up to date on how the sale was going and I appreciated the phone calls. Much better to actually talk to someone!
I thought Sarah handled the sale very efficiently and all seemed ...
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Oct 09, 2019
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Thankyou for your comments and your business. Communication is the key to success in most transactions. ...
Oct 07,2019
Oct 07,2019
0
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Hoppers were handling the sale for the executors of a deceased estate. They were very obliging when coordinating my viewings and nothing was too much trouble, including answering all of my many queries and recommending local tradesmen who could advise on the condition of the ...
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Oct 07, 2019
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Thanks for your review and comments. WE try to help our buyers as much as our sellers. The result is usually a successful outcome for all parties.
Is there anything could we have done better, in order to get a 5* review ...
Nov 08,2018
Nov 08,2018
0
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I was highly delighted to secure a sale so quickly even before the "For Sale" board had been erected! Thankyou to all in your Leyburn office....
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Comment on agent fees
possibly higher than some but for me well worth that to have a local agent
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Nov 01,2018
Nov 01,2018
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Lyn really was helpful with problems we had with the automatic overhead garage electric door opening and closing. Many thanks to her for being so conscientious....
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Comment on agent fees
A bit on the high side
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Aug 24,2018
Aug 24,2018
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Tom was friendly, helpful and positive throughout the process. He went the extra mile by assisting the vendor to answer our many questions....
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Comment on agent fees
Not Applicable
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Aug 23,2018
Aug 23,2018
1
people found
this helpful
this helpful
Very helpful and friendly. Persistant in follow through to make sure things were happening after offer accepted. Useful advice in other ways - storage etc. Would use again....
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Comment on agent fees
As expected given size of our sale.
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Aug 21,2018
Aug 21,2018
1
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Tom and Hoppers Leyburn were helpful and efficient in managing our sale. Tom liked our property which gave us confidence and of course we sold on first viewing. Although Tom was away for some of the time when our buyers were asking for all kinds ...
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Comment on agent fees
More than we thought it would be but we had not sold a property for more than 15 years.
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Jun 13,2018
Jun 13,2018
0
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Both before and after our offer on Kent Cottage Tom has been exceptionally accommodating and helpful, giving advice and liaising with whoever necessary to facilitate completion and considering this purchase has spanned months (the longest purchase in history I am certain) his patience has been ...
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N/a
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Jun 10,2018
Jun 10,2018
0
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A fantastic and professional service. They had the house let out without it even going on the market! Amy in particular was first class, she could not have done more. Thank you very much for all your help and hard work....
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Comment on agent fees
The fees are very competitive, especially when they were able to let the house so quick.
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Apr 21,2018
Apr 21,2018
0
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Thank You Christina for all your help in letting The Stable so quickly and efficiently, questions and queries sorted very quickly....
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Apr 09,2018
Apr 09,2018
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Extremely efficient and friendly experience. All made enjoyable due to Emma's bubbly personality. Knowledgable about The properties and area....
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Apr 06,2018
Apr 06,2018
1
people found
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We pulled out of a purchase of a house being sold through another local agent. We immediately knew we had made the right choice, not only of the property, but having Christina and Tom to guide us through the process. They were both very attentive ...
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Comment on agent fees
As buyers we didn't pay a penny!
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Mar 19,2018
Mar 19,2018
0
people found
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Excellent service throughout. Very Professional and a credit to your company. Increase her salary immediately !!
All other persons in the Leyburn office were always helpful and efficient...
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Comment on agent fees
Pretty high really. But then I would say that wouldn't I ?
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Feb 19,2018
Feb 19,2018
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Emma has been fantastic! The purchase of our property in Leyburn took a lot longer than we anticipated, (through no fault of anyone at Hoppers) but Emma kept us fully informed throughout the whole process. In fact she updated us far more regularly than our ...
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N/A
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Feb 16,2018
Feb 16,2018
0
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Emma Roberts appears to be quite efficient.
Although we didn't get the valuation price, and the sale took very much longer than we anticipated, we are now relieved that all is completed and we can move forwards with our next property in France....
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Feb 16,2018
Feb 16,2018
0
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Patient and pleasant during the long process. Occasionally not available but acted on suggestions eg out of office on e mail...
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Comment on agent fees
Reasonable for work done
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Feb 14,2018
Feb 14,2018
0
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Emma found us exactly the place we needed and helped us on numerous occasions to make sure every thing got done to make the sale happen - she was so helpful and we really appreciate everything she did.
Thank you for an outstanding job Emma...
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Comment on agent fees
we were the buyer
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Feb 09,2018
Feb 09,2018
0
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The move went very smoothly, Christina very helpful and answered all my questions and queries. This was my first time leaving home and Christina made me feel very comfortable. I would highly recommend her....
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Comment on agent fees
Good
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Feb 08,2018
Feb 08,2018
0
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My property,East House,was rented in a very short space of time.
Amy was always helpful,prompt and thorough.
I am delighted....
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Feb 08,2018
Feb 08,2018
0
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Excellent attention to detail and great customer service. All my questions were answered very quickly and efficiently.
Stella in your Hawes office was also excellent....
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Comment on agent fees
No more than anyone else
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Sarah
(30)
Christina
(19)
Emma
(23)
Tom
(15)
Brian
(5)
Liz
(0)
Lynn
(2)
Paul Roberts
Landlord Fees
For full information please go to https://www.jrhopper.com/wp-content/uploads/2019/06/JR-Hoppers-Landlord-Fees.pdfTenant Fees
There are no Administration Fees.Prior to referencing a refundable Holding Deposit will be requested, the equivalent of 1 weeks’ rent, that will secure the property subject to full referencing being successful.
This Holding Deposit becomes part of the Tenancy Deposit (equivalent of 5 weeks' rent) which is held by the Deposit Protection Service for the duration of the tenancy. Last updated at 06/06/2019, 2:34 PM by Mandy
Complaints Procedure
The company is owned and managed on a daily basis by Directors, Brian & Liz Carlisle. Any issues not resolved to your satisfaction by our skilled trained and qualified staff can be referred to them for action. The Company is also a member of the NAEA, ARLA, and the Property Ombudsman so these bodies, and their redress schemes will resolve in the unlikely event of you not achieving satisfaction in house.
Last updated at 9:30 AM 09/11/2017 by allAgents
Awards won by J R Hopper & Co, Leyburn DL8 5BD
-
2018
Best Letting Agent in DL8
-
2018
Best Estate Agent in DL8
-
2018
Best Letting Agent in Leyburn
-
2018
Best Estate Agent in Leyburn
-
2018
Best Overall Agent in Leyburn
-
2017
Best Overall Agent in DL8
-
2017
Best Estate Agent in DL8
-
2017
Best Letting Agent in DL8
-
2017
Best Overall Agent in Leyburn
-
2017
Best Estate Agent in Leyburn
-
2017
Best Letting Agent in Leyburn
