“I would give Tucker Gardner less than a star ......”
1 Star Review
Nov 14,2019
By:
'I'
Nov 14,2019
Branch: Cambridge, 48-50 Woollards Lane
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CB4
Branch: Cambridge, 48-50 Woollards Lane
Lettings (as a Tenant)
Postcode: CB4
7
people found
this helpful
I would give Tucker Gardner less than a star if that were possible. First off, it took forever to get anyone to respond to any problem with the property, no matter how often the problem was reported whether online or through calls. In my second year of living in the property, the company refused to give me the agreement and overcharged me for the rent (i.e. I was given an amount to pay that was more than what the landlady wanted). As a result, I overpaid the company each month for a whole year. When the agreement was shown to me in my third year at the property, I realised that I had been overcharged for the previous year and drew this to their attention. Part of the money was refunded, and to date, the remaining part has not been refunded (I am handing this over to my lawyers as I can't deal anymore!). I could write so much more about Tucker Gardner Cambridge. I do not know if the staff in other branches are any different, but I would advise anyone to stay away from Tucker Gardner Cambridge. In the 3 years I lived at the property, I had about 5 or 6 property managers; I think the rate of staff turn over speaks a lot about the management of the company.
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