We approached Bushells first to be our letting agent because we found their website to be very informative for prospective landlords.
Bruno, the letting agent in the Balham office, was very courteous, polite, welcoming, friendly and patient and he answered our questions fully. He quoted us a discounted rate for Bushell\'s fee. We chose Bushells on the strength of our first meeting with Bruno and indeed we were so impressed that we decided not to visit any other letting agents.
Bruno came to visit the flat and arrived promptly and was very smartly dressed and he gave us his observations clearly and we learned of some improvements we could make.
A couple of days later we visited Bruno again and asked more questions and handed over keys for the flat, having informed him that we would employ Bushells as our letting agent.
Bruno then organised formalities like the Energy Performance Certificate and then the advertising of the flat. He was very efficient and kept us informed of progress for example of viewings.
Four weeks after our first approach, Bruno had found us two female tenants, obtained references from their employers and landlords and they had paid their deposit. Bruno arranged for us to meet the tenants whom we found entirely satisfactory.
Within two further weeks, the two ladies had moved in, the whole process from our first approach to Bushells having taken just under six weeks. We are very satisfied with this service.