Regent Street, Rugby, Rugby, CV21
4.9/5, 235 reviews
97% recommended
98% sales valuation accuracy
97% sales fee satisfaction
100% lettings valuation accuracy
95% lettings fee satisfaction
Brown & Cockerill

“Excellent support and service from Aaron. All......”

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Nov 13,2019
Minithumbup
Aaron
By: 'Gilly'
Nov 13,2019
0 people found
this helpful
Excellent support and service from Aaron. All the staff were friendly and helpful but
Aaron went out of his way to ensure that the purchasing of the house went as smoothly as possible, keeping us updated on progress, making helpful suggestions and returning calls promptly .
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Opening Hours
Address

Brown & Cockerill Estate Agents
12 Regent Street
Rugby
Warwickshire
CV21 2QF
01788 551111

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 97% £22,500 £73,000,000
Lettings 100% 95% £500 £1,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 0 7 2 134 4 69 1 6 1
Areas covered
  • CV21
  • CV22
  • CV23
  • NN6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Relocation Agent Network Move With Us
Latest Properties
Images & Videos

“From meeting Luke for valuation and assessmen......”

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Nov 22,2024
Minithumbdown
Emily
Luke
By: 'Frank'
Nov 22,2024
0 people found
this helpful
From meeting Luke for valuation and assessment right through until completion I must say how good a team this company has, I would not hesitate to recommend them....
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“Great service...”

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Oct 29,2024
Minithumbup
Emily
By: 'Sally'
Oct 29,2024
0 people found
this helpful
The staff at Brown & Cockerill were very helpful and efficient throughout our purchasing journey. They were key to us negotiating and finalising a sale price and then onwards to completion. I would definitely recpmmend them, and Ellie & Emily were especially helpful to us...
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“Excellent friendly and approachable staff, ac......”

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Oct 29,2024
Minithumbup
Ellie
By: 'Andrew'
Oct 29,2024
0 people found
this helpful
Excellent friendly and approachable staff, achieved a very successful sale, we highly recommend Brown and Cockerill’s very professional service....
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“Excellent service...”

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Sep 20,2024
Minithumbup
By: 'Paul'
Sep 20,2024
0 people found
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Excellent service, very friendly, can't praise highly enough. Made our house move bearable....
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“I was a cash buyer, and walked into every est......”

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Sep 16,2024
Minithumbup
Emily
By: 'Maureen'
Sep 16,2024
1 people found
this helpful
I was a cash buyer, and walked into every estate agent in Rugby. Only one responded on an individual basis , and that was the amazing Emily at Brown and Cockerill. From the start she telephoned and emailed regularly and when she heard of a possible ...
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“Excellent service throughout! Emily kept us ......”

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Aug 29,2024
Minithumbup
Emily
By: 'Eric'
Aug 29,2024
0 people found
this helpful
Excellent service throughout! Emily kept us informed of progress at every stage. Very smooth completion enabling us to collect the keys early. We would recommend this company to family & friends or others With kind regards, Eric & Eliete Gilmore...
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“Luke Baylis and the team were amazing thank y......”

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Aug 09,2024
Minithumbdown
Luke
Bal
By: 'Fam'
Aug 09,2024
0 people found
this helpful
Luke Baylis and the team were amazing thank you for a wonderful experience buying my property...
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“Thank you...”

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Jul 11,2024
Minithumbup
Carl Watts M.N.A.E.A.
By: 'S Macready'
Jul 11,2024
0 people found
this helpful
A very professional service from start to finish with particular thanks to Carl and Ellie. I would thoroughly recommend Brown & Cockerill. Thank you so much....
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“Exceptional Service...”

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Mar 25,2024
Minithumbup
Aaron
All
By: 'Gareth'
Mar 25,2024
0 people found
this helpful
We were very impressed with the professional way Brown and Cockerill managed both our sale and purchase. The communication was excellent and frequent, they ensured we were updated on the progress of the buying/selling chain and pushed the process along when needed. I would ...
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“Great service, good Communication ,Friendly s......”

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Mar 25,2024
Minithumbup
Aruon
By: 'Karen'
Mar 25,2024
0 people found
this helpful
Great service, good Communication ,Friendly staff..Would highly recommend brown and Cockerill....
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“Aaron and his team were incredibly helpful in......”

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Dec 20,2023
Minithumbup
Aaron
By: 'Mrs Moody'
Dec 20,2023
0 people found
this helpful
Aaron and his team were incredibly helpful in helping us purchase our new home. Would highly recommend this agency to anyone....
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“Aaron was very professional, friendly and kno......”

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Nov 28,2023
Minithumbup
Aaron
By: 'Sarah'
Nov 28,2023
0 people found
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Aaron was very professional, friendly and knowledgeable. He was always really approachable and made himself available for all of our queries....
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“We have just completed on our house with Brow......”

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Nov 21,2023
Minithumbup
Aaron
By: 'Lucy'
Nov 21,2023
0 people found
this helpful
We have just completed on our house with Brown and Cockerill. Aaron was brilliant throughout our process. It wasn’t an easy one but he was supportive all the way through. He was easy to contact and always helpful. I highly recommend....
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“All staff great 5 stars Aruon top man very fr......”

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Aug 14,2023
Minithumbup
Aruon
By: 'Mr j r johns'
Aug 14,2023
0 people found
this helpful
All staff great 5 stars Aruon top man very friendly and helpful...
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“Really helpful companyAaron has been really......”

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Aug 10,2023
Minithumbup
Aaron
By: 'Will'
Aug 10,2023
0 people found
this helpful
Really helpful company Aaron has been really insightful and helpful, also keeping on the seller's in order to help progress my case. They really have gone above and beyond what I was expecting....
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“Excellent service from Brown & Cockerill. Pau......”

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Aug 09,2023
Minithumbup
Paul
By: 'Nick M.'
Aug 09,2023
0 people found
this helpful
Excellent service from Brown & Cockerill. Paul, was always there to help wherever he could. Paul responded promptly to any emails, Whatsapps or phone calls. I would recommend going to Brown & Cockerill whether buying or selling, they go the extra mile....
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“Friendly, efficient and competent service across sales and lettings....”

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Aug 08,2023
Minithumbup
Aaron
Leasa
By: 'Anna'
Aug 08,2023
0 people found
this helpful
I've had a lot of interactions with Brown and Cockerill Estate Agents. In 2008 I bought my flat through them, and then rented this same flat out through them until 2023 when I sold my flat through them. Everybody I have dealt with at Brown and Cockerill ...
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“Sale of Property...”

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Jul 10,2023
Minithumbup
Aaron
By: 'Rachel'
Jul 10,2023
0 people found
this helpful
Aaron has been excellent. He was professional throughout. Extremely helpful, being in the middle of all negotiations between us and the seller. Definitely recommend to anyone....
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“Aaron has been excellent. He was professiona......”

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Jun 30,2023
Minithumbup
Aaron
By: 'Olga'
Jun 30,2023
0 people found
this helpful
Aaron has been excellent. He was professional throughout. Highly recommended!...
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“We worked with Aaron. Simply the best man sin......”

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Jun 28,2023
Minithumbup
Aaron
By: 'Juri'
Jun 28,2023
0 people found
this helpful
We worked with Aaron. Simply the best man since beginning until the end. Very informative viewing, exceptional communication during purchase. He was more active and more involved than our solicitors and advisors. I highly recommend Aaron to everyone and don’t repeat my mistake, don’...
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“We sold our house with Brown & Cockerill - we......”

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Jun 09,2023
Minithumbup
Aaron
Mandy
By: 'Rebecca'
Jun 09,2023
0 people found
this helpful
We sold our house with Brown & Cockerill - we had actually bought the house through them a couple of years prior, so they already knew the house quite well! We had a few valuations through different agents in the area - but felt more comfortable ...
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“A very good service, particularly by Mandy wh......”

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May 16,2023
Minithumbup
Mandy
By: 'Sue'
May 16,2023
0 people found
this helpful
A very good service, particularly by Mandy who went above and beyond when dealing with a very tricky situation with the buyer’s solicitor. Thank you Mandy. Prompt responses at all times made a difficult selling situation as trouble free as possible....
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“Great service...”

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Apr 26,2023
Minithumbdown
Paul
By: 'Nick Miller'
Apr 26,2023
0 people found
this helpful
We were very happy with the service provided by the staff at Brown and Cockerill with the recent sale of my house...
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“We saw on website Rightmove a propriety for r......”

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Mar 30,2023
Minithumbdown
Isabelle
By: 'Maria Rebelo'
Mar 30,2023
0 people found
this helpful
We saw on website Rightmove a propriety for rent on estate agent - Brown & Cockrill, Rugby. All issue happened with Lettings Consultant Isabelle Middleton, we ask for see the same propriety 11, Viaduct Close, Rugby Cv21 on 22.03.23 on day the property comes to the market.. Then ...
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“Very friendly, helpful and communicated well ......”

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Mar 21,2023
Minithumbup
Aaron
By: 'Beverly'
Mar 21,2023
0 people found
this helpful
Very friendly, helpful and communicated well through the process of a difficult sale transaction A great local Estate Agent with excellent staff. Can’t fault the service from Aaron...
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“From initial view and quote, through an open house and ......”

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Mar 13,2023
Minithumbup
Carl Watts M.N.A.E.A.
Aaron
By: 'JMc'
Mar 13,2023
0 people found
this helpful
From initial view and quote, through an open house and offers, to keeping progress going to the end of sale, Carl and his team have been helpful, professional and reactive. All of the staff that I spoke with over the course of the sale were ...
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“Amazing experience throughout...”

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Feb 24,2023
Minithumbup
Carl Watts M.N.A.E.A.
Aaron
By: 'Matt'
Feb 24,2023
0 people found
this helpful
After having 3 evaluations through David Wilsons movemaker scheme, we decided to go with Brown and Cockerill not only because of their evaluation being higher than the other 2 but because Carl at this stage was professional and gave time to talk to us about potential value, ...
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“Mandy came to value the house today. A very p......”

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Feb 22,2023
Minithumbup
Mandy
By: 'Henry. Chester'
Feb 22,2023
0 people found
this helpful
Mandy came to value the house today. A very professional lady a real breath of fresh air. Had a very good chat. She was able to give me some very positive feed back on the property market. Well done Mandy. X...
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“Top service, stress free ......”

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Feb 14,2023
Minithumbup
Aaron
Feb 14,2023
0 people found
this helpful
The service I received from all staff especially Aaron was amazing, I would 100% recommend them to others to use if selling.m a house. The sale of my house was fast, faultless and they were constantly updating me on the progress. Thank you for making ...
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“I used Brown & Cockerill based on a recommend......”

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Feb 09,2023
Minithumbup
Lee
By: 'Sharron Bentley'
Feb 09,2023
0 people found
this helpful
I used Brown & Cockerill based on a recommendation, and I wasn’t disappointed. I used the let only service to find me a tenant and manage everything linked with that service. I found Brown & Cockerill to be professional and they communicated clearly with me throughout ...
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Staff picture Aaron
(112)
Staff picture Paul
(59)
Staff picture Mandy
(41)
Staff picture Carl Watts M.N.A.E.A.
(22)
Staff picture Matthew Sweet M.A.R.L.A
(16)
Staff picture Emily
(4)
Staff picture Leasa
Staff picture Bal
(2)
Staff picture Amrit
Staff picture Lee
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

We aim to provide a first class service to all of our customers, but if you believe we have made a mistake, please get in touch with us as soon as possible and we will do everything we can to put it right.

In the unlikely event that you feel dissatisfied with our service, our aim is to deal with your problem sympathetically, fairly and quickly. However, if you feel that your complaint has not been resolved to your satisfaction, then as members of The Property Ombudsman scheme, you have the right to have this reviewed by them.

Please note that the Property Ombudsman will not investigate your complaint before you have completed our complaints procedure, and received a letter from us giving our final response.

Complaints procedure:

1. Please raise your complaint with the property advisor that is handling your case who will try to resolve your complaint as quickly as possible.

2. If the property advisor cannot resolve the issue for you, then please submit your complaint in writing addressed to the Branch Manager.

3. We will respond to your complaint in writing within 3 working days and commence with a full investigation.

4. A full written outcome will be sent to you within 15 working days (in line with the Property Ombudsman guidelines).

5. If you are not satisfied with the full written outcome response from the Branch Manager, you can write to the Managing Director who will respond to you with a statement if the final findings of the matter within 15 days.

6. If you are still not satisfied with the outcome, you can raise your complaint with the Property Ombudsman http://www.tpos.co.uk/.
The Ombudsman will request that you have exhausted the internal complaints procedure before contacting them.

7. When you have raised a complaint with the Property Ombudsman they will write to us requesting our version of events. A case officer with then undertake a formal review of your complaint based on the evidence and documents from both sides.
Last updated at 12:50 PM 06/09/2017 by Carl Watts

Awards won by Brown & Cockerill Estate Agents, Rugby CV21 2QF



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Brown & Cockerill Estate Agents

Branch - Regent Street, Rugby, Rugby, CV21