Leeds, LS1
4.9/5, 43 reviews
98% recommended
76% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
95% lettings fee satisfaction

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2020 Estate & Letting Agent Awards



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Opening Hours
Address

Ascend Properties
Park House, Park Square West
Leeds
Yorkshire
LS1 2PW
0113 487 5850

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 76% 100% £0 £0
Lettings 0% 95% £325 £950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 41 1 0 0 1 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
ARLA NALS DPS SAGEagent
Latest Properties

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“Great service and much appreciated! Made sett......”

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Jul 06,2020
Minithumbup
Tom Best
By: 'MR SAMEER A ALI'
Jul 06,2020
0 people found
this helpful
Great service and much appreciated! Made settling into the flat easy as possible for our next chapter! Thank you Ascend!...
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“Tom was really helpful in helping me find an ......”

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Jun 30,2020
Minithumbup
Tom Best
By: 'Rebecca Laycock'
Jun 30,2020
0 people found
this helpful
Tom was really helpful in helping me find an apartment in the area I was looking for. He was very responsive to my emails, calls and messages and answered all of my questions to help me through the process a bit easier. I actually found ...
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“Tom has been incredibly helpful in helping to......”

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Jun 23,2020
Minithumbup
Tom Best
By: 'Ellie Simonds-Gooding'
Jun 23,2020
0 people found
this helpful
Tom has been incredibly helpful in helping to find a property. He is very approachable and has always made sure that any questions we had were answered....
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“Best experience I've ever had with an agency ......”

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Jun 23,2020
Minithumbup
Tom Best
By: 'Krisztina Kobanyai'
Jun 23,2020
0 people found
this helpful
Best experience I've ever had with an agency in the last 10 years, Tom has been extremely helpful and started my application as soon as I replied to video tour sent via WhatsApp... So quick and easy! Tom is clearly the Best! :)...
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“Great...”

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Jun 19,2020
Minithumbup
Tom Best
Amanda Field
By: 'Jack H'
Jun 19,2020
0 people found
this helpful
Very straightforward and approachable. The whole process was very streamlined and easy with most of it being online. Tom and Amanda were very approachable throughout....
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“Process was easy and straight forward. Tom wa......”

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May 22,2020
Minithumbup
Tom Best
By: 'Sam Smithson'
May 22,2020
0 people found
this helpful
Process was easy and straight forward. Tom was easy to contact and knew how to handle my queries he provided clear out line of referencing process and made it easy to understand how things were working given the pandemic....
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“Review...”

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Apr 20,2020
Minithumbup
Tom Best
By: 'Callum Wild'
Apr 20,2020
0 people found
this helpful
My first experience with Ascend was great. Tom made the first step a breeze. Very easy to chat with and accommodating. Answered all questions efficiently and made sure if I had any queries along the way he would be there to do his best to ...
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“5 stars...”

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Apr 16,2020
Minithumbup
Tom Best
By: 'Nguyen Thi Thu'
Apr 16,2020
1 people found
this helpful
Tom is always extremely approachable, friendly and professional. His proactivity is always very reassuring for me as a tenant and the service from Ascend is always top quality....
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Was this helpful? Yes
By: Thu Nguyen
Apr 17, 2020
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Tom is always extremely approachable, friendly and professional. His proactivity is always very reassuring for me as a tenant and the service from Ascend is always top quality. ...

“Tom is always extremely approachable, friendl......”

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Mar 24,2020
Minithumbup
Tom Best
By: 'John H'
Mar 24,2020
0 people found
this helpful
Tom is always extremely approachable, friendly and professional. His proactivity is always very reassuring for me as a tenant and the service from Ascend is always top quality....
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“My experience with Ascend Properties was more......”

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Mar 13,2020
Minithumbup
By: 'Jodie Chan'
Mar 13,2020
0 people found
this helpful
My experience with Ascend Properties was more than satisfactory. The agents were extremely attentive with my concerns and helped me with any concerns I had. As I am in the process of my application, Ascend have been extremely supportive with any issues I had and ...
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“Our experience so far has been excellent. Tom......”

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Mar 02,2020
Minithumbup
Tom Best
By: 'Niamh Boylan'
Mar 02,2020
0 people found
this helpful
Our experience so far has been excellent. Tom was patient and answered all of our questions during the flat viewing, and was really clear and honest when we asked questions regarding rent and additional fees....
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“overall good experience but one thing i didin......”

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Dec 18,2019
Minithumbup
Scott Teale
By: 'ersi merkaj'
Dec 18,2019
0 people found
this helpful
overall good experience but one thing i didn't like is that in the report inventory everything was in good condition and when i sent the photos of how really is the house they told me that is not their responsibility to fix it....
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“Always on hand if we need anything.....”

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Dec 18,2019
Minithumbup
By: 'Luke Saunders'
Dec 18,2019
0 people found
this helpful
Always on hand if we need anything and we’re a pleasure to deal with throughout our moving in. Would recommend to anyone...
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“Perfect service from this estate agent the e......”

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Nov 12,2019
Minithumbup
By: 'Daniel Whitehouse'
Nov 12,2019
0 people found
this helpful
Perfect service from this estate agent the estate agent who came to view the property with me was very informative and efficient in organising everything to get my move done as quickly as possible Highly recommend...
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“Very helpful agent...”

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May 23,2019
Minithumbup
By: 'Dan'
May 23,2019
0 people found
this helpful
We met Peter at the Victoria Mill development to view a small range of different size flats in the building, upon arrival, Peter was very friendly and welcoming. When looking through the flats, Peter was very helpful in answering any questions we had, and let ...
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Comment on agent fees
The fees were a little higher than I was expecting, but I was willing to pay the securing fee as I had a short space of time to secure a property, and had found an ideal home.
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“Friendly and helpful agent!!...”

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May 22,2019
Minithumbup
By: 'Ione Melo'
May 22,2019
0 people found
this helpful
Peter showed me around the property i am due to move into, upon meeting Peter he had a lovely friendly manner and was extremely professional. All my questions were answered. The agenceny have acted very quickly to proceed with my moving date and contracts and ...
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Comment on agent fees
Reasonable
Was this helpful? Yes

“viewings at Victoria Mill Leeds...”

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May 22,2019
Minithumbup
By: 'samuel hallett'
May 22,2019
0 people found
this helpful
On arrival to the apartment complex i was met by Peter, we talked for a good 5/10 minutes about some of the history of the complex and future plans for the area etc. He was well informed and very pleasant! We looked through four different apartments ...
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Comment on agent fees
good
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“Extremely professional!...”

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May 21,2019
Minithumbup
Scott Teale
By: 'John H'
May 21,2019
0 people found
this helpful
Great service from start to finish with Ascend. Peter and Scott have been a huge help to my flat hunting process. Any questions have been answered promptly and service is always handled professionally. I've had numerous viewings and all have been consistently good. Thanks for ...
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“Incredibly helpful from start to finish...”

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May 21,2019
Minithumbup
By: 'JBurke'
May 21,2019
0 people found
this helpful
Ascend have made my first ever move as pain free as possible from booking the viewing to signing the contract. I've had no problems with any of their staff at all and they've always been happy to take my calls and respond to emails. Top ...
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Comment on agent fees
Fees were reasonable. Obviously had I waited a month the admin fees would have been waved but I was in a rush.
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“AWESOME STAFF...”

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Apr 25,2019
Minithumbup
By: 'Yusuf'
Apr 25,2019
1 people found
this helpful
The staff have been simply awesome. They're experienced, well acquainted with customer service and very prompt and helpful. Abigail was helpful during viewing and demonstrated good knowledge of the property, even offered useful suggestions based on my needs. Lucy on the other hand was impressive ...
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Comment on agent fees
The fees are too much. The Agent may need to review and get away with fees that are not necessary. Deposit protection and check in fees need not be charged, for example.
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“Very Helpful and Attentive...”

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Apr 23,2019
Minithumbup
By: 'sjoedwards'
Apr 23,2019
1 people found
this helpful
We viewed two properties with Abigail and throughout she was incredibly helpful and knowledgable. After hearing of our specific requirements, Abigail was adept in her ability to suggest which of the flats in the development would suit our needs. I was especially impressed with her ...
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Comment on agent fees
N/A
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“Speedy process...”

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Apr 12,2019
Minithumbup
By: 'Matthew'
Apr 12,2019
0 people found
this helpful
The process from booking the viewing to dealing with the paperwork has been very speedy and the staff are approachable. Peter who showed me the apartment was very helpful and was on hand to answer any questions that I had....
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Comment on agent fees
In line with the market average
Was this helpful? Yes

“Professional and Easy...”

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Apr 06,2019
Minithumbup
By: 'Andy'
Apr 06,2019
0 people found
this helpful
Peter was my contact for the properties at Victoria Riverside. I had a great experience with him, coming across as professional and easy to chat to. He answered all my questions about the properties with excellent responses and I could not have been happier....
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“Progressional and Friendly...”

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Apr 01,2019
Minithumbup
By: 'Luisa'
Apr 01,2019
0 people found
this helpful
Peter has been excellent during the flat renting process. He managed to secure us a viewing with very short notice from our behalf, and has kept up great communication throughout it all! 100% would recommend!...
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Comment on agent fees
Good
Was this helpful? Yes

“Professional and efficient service...”

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Apr 01,2019
Minithumbup
By: 'Danielle'
Apr 01,2019
0 people found
this helpful
After having some frustrating experiences with other letting agencies Ascend made the process a lot more seamless and hassle free. They were very accommodating with us, and were extremely helpful. What usually makes a stressful time, they really helped us with finding our home....
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Comment on agent fees
Peter was lovely, and very good at showing us around the property and explaining all the fees.
Was this helpful? Yes
Staff picture Scott Teale
(2)
Staff picture Amanda Field
(16)
Staff picture Oliver Sacks
(2)
Staff picture Adam Stephenson
(22)
Staff picture Lucy Sexton
(17)
Staff picture Tom Best
(13)
Staff picture Lora Barker
(11)
Staff picture Mark Lewin
(3)
Staff picture Eleanor Crockett
(1)
Staff picture Fiona Trigg
(12)
Staff picture James Hardern
(6)
Staff picture Charlie Poulter
(0)
Staff picture Adam Mack
(0)
Staff picture Nicole Moore
(0)
Staff picture Stephanie Bates
(0)
Staff picture Robyn Young
(1)

Tenant Fees

Current Tenancies & Company lets Signed Before 1st June 2019

All fees include VAT:

Renewal fee: £180

Company let application Fees: £300

Company let Renewal fee: £180

New Assured Shorthold Tenancies (ASTs) Signed On or After 1st June 2019

Holding Deposit (per tenancy)

One Week’s rent. This is to reserve a property and will be offset against 1st months Rental. Please note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right-to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Security Deposit (per tenancy. Rent under £50,000 per year)

Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Unpaid Rent

Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Lost Key(s) or other Security Device(s)

Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Variation of Contract (Tenant’s Request)

£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Change of Sharer (Tenant’s Request)

£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Early Termination (Tenant’s Request)

Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

CMP: PropertyMark
Redress Scheme: The Property Ombudsman
Last updated at 12/06/2019, 6:05 PM by Jack Wright
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact Branch Manager.
Last updated at 11:14 AM 29/11/2018 by allAgents

Awards won by Ascend Properties, Leeds LS1 2PW


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Ascend Properties

Branch - Leeds, LS1