We sold our house within 4 days of going to Market and Richard had set up 3 appointments virtually as soon as we confirmed we were going to sell with them. Through no fault of Bridges the house we wanted to buy, also with Bridges, fell through but Richard kept us and our buyer updated with the status all the way from when we knew issues were arising.
Having a house fall through late in the sale process Richard treated us as a priority buyer informing us of new houses they were getting before they we advertised and giving us first choice. This was great for us but also kept our buyer happy knowing they were doing what they could to help us find another house.
All in all, what could have been an extremely stressful time (we actually lost 2houses) was made easier by Richard and Bridges - highly recommended