City and Islington, London, EC1V
4.8/5, 452 reviews
98% recommended
96% sales valuation accuracy
100% sales fee satisfaction
95% lettings valuation accuracy
87% lettings fee satisfaction
Victore Stone Sales & Lettings

“Iana is great...”

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Nov 09,2019
Minithumbup
Iana
By: 'Lenko Tomic Matulovic'
Nov 09,2019
0 people found
this helpful
Iana is great,
She is very helpfull and always available for her clients, I would highly reccomend her and this agency, they are very nice and professional.
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Opening Hours
Address

Victorstone Property Consultants
213 City Road
London
Greater London
EC1V 1JN
0207 858 1588

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 100% £36,000 £10,000,000
Lettings 95% 87% £360 £3,792
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
89 2 205 7 70 0 61 0 17 1
Areas covered
  • EC1
  • EC2
  • EC3
  • N1
  • N4
  • N5
  • N16
  • SE11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TDS SAGEagent The Guild Relocation Agent Network Move With Us
Latest Properties
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Victorstone Property Consultants Branches (view all )

“Iana was just amazing and supportive...”

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May 25,2020
Minithumbup
By: 'Darija Kucenko'
May 25,2020
0 people found
this helpful
Iana was just amazing and supportive when I needed help so much. Moving is not that easy but Iana actually helped me to make it so smooth and fast. Really recommend her, and the property I now live in is just amazing to be honest! ...
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“Things can never go wrong if you choose Dino ......”

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Apr 15,2020
Minithumbup
Constantino
By: 'Karen Pang'
Apr 15,2020
3 people found
this helpful
Things can never go wrong if you choose Dino cuz he might be one of the best agent in London! I’m not exaggerating, he knows the market so well and trying his very best to make the deal come true. Even in such a ...
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“Great company. Especially Thomas Barbieri...”

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Feb 25,2020
Minithumbup
By: 'Jakob Hahn'
Feb 25,2020
0 people found
this helpful
Great company. Especially Thomas Barbieri did a great job, very kind, helpful and sorts everything out. Thank you for everything!...
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“Iana was very helpful form the first call. I ......”

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Feb 24,2020
Minithumbup
Iana
By: 'S A'
Feb 24,2020
0 people found
this helpful
Iana was very helpful form the first call. I was asking about a flat, but it was already gone. Then, Iana suggested couple of other similar flats and I chose one eventually. She kept me updated through WhatsApp almost every day during the process....
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“Great move in flat experience - thanks Iana!...”

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Feb 06,2020
Minithumbup
Iana
By: 'Mathieu Loustau'
Feb 06,2020
1 people found
this helpful
Victorstone was great - they managed to make me visit 3 flats (as per my criteria) in 24 hours All of this was arranged by Iana Very responsive, clear communication and professionalism Great ownership and customer experience, thank you Iana!...
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“Great job and trustworthy professionalism!...”

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Dec 03,2019
Minithumbup
By: 'Gianmario'
Dec 03,2019
0 people found
this helpful
Being based in Italy I had the chance to be witness to a full process of letting of my flat in London just sit down on my sofa. By the assistance of Angelo, Thomas and Diana (Victorstone team) I reached my goal to find a ...
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“She found me a flat in 2 days....”

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Nov 28,2019
Minithumbup
By: 'Victoria'
Nov 28,2019
0 people found
this helpful
She found me a flat in 2 days. I cannot thank her enough, moving from house to house it's always stressful, she made it easy and I love my flat!!!!! Thank you!...
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“False promises about property, refusal to rep......”

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Nov 25,2019
Minithumbdown
Zoya
By: 'Jakob Sandstrom'
Nov 25,2019
0 people found
this helpful
False promises about property, refusal to repair elementary parts (such as toilet and stove), ignoring emails, never conducted an inventory (likely to try and get the deposit from you). Ultimately had to file a formal formal complaint....
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“Selling a property through VictorStone Proper......”

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Nov 22,2019
Minithumbup
Constantino
By: 'k Williams'
Nov 22,2019
0 people found
this helpful
Selling a property through VictorStone Property Consultants was very straightforward and easy. I can only thank Martin Press for his commitment, dedication and perseverance to get our property sold. Constantino Constantinou, the Sales Negotiator, communicated with me constantly and updated me on any point as ...
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“Iana is excellent. She was very helpful throu......”

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Nov 13,2019
Minithumbup
Iana
By: 'Robert Dominic Alexander'
Nov 13,2019
0 people found
this helpful
Iana is excellent. She was very helpful throughout each part of the process of renting. She was pleasant, polite and approachable. She was always punctual and available even out of hours for any issues that arose. She is a pleasant and diligent member of staff ...
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“Iana is great...”

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Nov 09,2019
Minithumbup
Iana
By: 'Lenko Tomic Matulovic'
Nov 09,2019
0 people found
this helpful
Iana is great, She is very helpfull and always available for her clients, I would highly reccomend her and this agency, they are very nice and professional....
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“Absolutely Appalling...”

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Oct 28,2019
Minithumbdown
By: 'John Martin'
Oct 28,2019
1 people found
this helpful
I have had an abysmal experience with Victorstone. They promised that my friend and I would be able to move in on August 30th, but kept making mistakes and causing delays. Eventually, they became unresponsive and showed that they had no intention of renting the ...
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“Victorstone letting and sales agent...”

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Oct 16,2019
Minithumbup
Martin
Robert
By: 'MICHAEL BERGMEIJER'
Oct 16,2019
0 people found
this helpful
I used Victorstone both as a letting agent and in the end as a sales agent for my East London flat. In both cases, it was a satisfactory experience. They found me a tenant within a few days, handled all the negotiations and paperwork and ...
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“The worst agency...”

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Sep 24,2019
Minithumbdown
Robert
By: 'Emily'
Sep 24,2019
2 people found
this helpful
I lived in a Victorstone property for a year and they were the worst estate agents we have ever had. I had asked for the door in my room to be fixed 2 weeks after moving in (September 2018) and by the time I had left (August 2019) ...
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“Victorstone provided me a good and helpful se......”

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Sep 13,2019
Minithumbup
Iana
By: 'Rafael Moreira Pina'
Sep 13,2019
0 people found
this helpful
Victorstone provided me a good and helpful service, where lack of communication was never a problem. Iana Burduja was fantastic. I do recommend Victorstone....
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“Victorstone - The cowboy estate agents....”

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Aug 28,2019
Minithumbdown
By: 'Natasha'
Aug 28,2019
5 people found
this helpful
If I could give no stars I would. I can not begin to explain how awful Victorstone are as an estate agents. I have been renting a property with them for a year now in London. Finally myself and my flatmates have moved out, thankfully, ...
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“Shawaiz was very helpful. Thanks to him I am ......”

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Aug 28,2019
Minithumbup
By: 'Genesia Goudal'
Aug 28,2019
0 people found
this helpful
Shawaiz was very helpful. Thanks to him I am now renting a very nice appartement in kings cross, 10 mins from my uni....
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“Very Happy Sellers...”

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Jul 10,2019
Minithumbup
Martin
By: 'Mallory Fisher'
Jul 10,2019
0 people found
this helpful
We were very happy with the service we received from Victorstone Property Consultants (Martin and Constantino) we worked with when we were selling our flat recently. We hired Martin based on his down-to-earth and transparent nature. I really appreciated his quick responses and sound assessment ...
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“Constantino was great help from day one by bo......”

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Jul 02,2019
Minithumbup
Martin
By: 'Guluzar Aydin'
Jul 02,2019
0 people found
this helpful
Constantino was great help from day one by booking the viewing in such short notice and also putting my offer to the seller was so smoothly done. During application for a mortgage the agent was very keen to help me arrange a mortgage with a ...
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“After having a great experience with Victorst......”

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Jun 29,2019
Minithumbup
By: 'Tal Israeli'
Jun 29,2019
0 people found
this helpful
After having a great experience with Victorstone 3 years ago when bought a flat from them, when we decided to sell the property it was obvious to do it with them. Martin was extremely helpful and easy to communicate with at any day and time. He ...
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“I have had a great experience with Victorston......”

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Jun 25,2019
Minithumbup
Martin
By: 'Taslima Begum'
Jun 25,2019
0 people found
this helpful
I have had a great experience with Victorstone. Martin is an extremely professional and hard working individual. He worked incredibly hard to help us with our move and was always quick to answer our questions. Martin has done an outstanding job!...
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“Good for nothing, unprofessional agency...”

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Apr 12,2019
Minithumbdown
By: 'Erika'
Apr 12,2019
1 people found
this helpful
As a successful landlord for nearly 20 years I have never come across an agency with such a poor level of professionalism. I have had to chase them at every step of the way; to list the property on their website, to get feedback on viewings ...
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Comment on agent fees
n/a
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“Martin was extremely professional and gave sound positive advice. He was always very friendly and approachable....”

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Feb 23,2019
Minithumbup
Martin
By: 'David'
Feb 23,2019
0 people found
this helpful
As a company Victostone proved to be efficient and hsrd working in terms of their client. The staff were always very helpful and efficient. Messages were passdd on promptly and esponse times were very good. Highly recommended....
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Comment on agent fees
Agent fees were very fair indeed, no complaints whatsoever.
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“helpful. in complete contrast to other agents have used....”

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Feb 14,2019
Minithumbup
Martin
By: 'David'
Feb 14,2019
0 people found
this helpful
I found Martin be helpful and business-! like and was able to proceed to a sale promptly..This was in complete contrast to other agents have used....
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Comment on agent fees
Very reasonable
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“Martin has been exceptionally helpful...”

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Feb 13,2019
Minithumbup
Martin
By: 'Sandy'
Feb 13,2019
1 people found
this helpful
I would recommend Martin to anyone considering selling his home. He is active, enthusiastic and helpful. Martin was supportive, patient and persistent throughout the daunting process. He is great to work with...
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Comment on agent fees
The fees were reasonable
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Staff picture Angelo
(37)
Staff picture Robert
(19)
Staff picture Martin
(7)
Staff picture Iana
(5)
Staff picture Constantino
(2)
Staff picture Tim
(0)
Staff picture Jack
(0)
Staff picture Amit
(0)
Staff picture Madina
(0)
Staff picture Zoya
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

As a firm licensed by the National Approved Letting Scheme, Victorstone Property Consultants aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded, we offer the following:



If you believe you have a grievance, please write in the first instance to Scott Hailou (Area Manager) at the address below:



53 Hanbury Street

London

E1 5JP



The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.



If you remain dissatisfied with the result of the internal investigation, please contact The Operations Director who will review the complaint.



Following the conclusion of our in-house review we will write to you with a final written statement.



If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the



The Property Ombudsman

Milford House

43 – 45 Milford Street

Salisbury

Wiltshire

SP1 2BP

Last updated at 9:44 AM 08/04/2016 by allAgents

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Victorstone Property Consultants

Branch - City and Islington, London, EC1V