A truly excellent local company that values its customers and is committed to protecting their interests. We used them for both purchase and sale of our property, twice in about 2 years and cannot praise them enough. Great attention to our specific needs, extremely polite and friendly, and really sensitive to our needs. Ian, Emma and the others are genuinely interested in houses and in people, surely winning qualities for an estate agent. In addition, they are calm and professional, and never once tried to bully us into accepting offers that were not acceptable. We found their valuation of our property realistic, and they got us the price they were convinced from the start they would ... property was on the market for less than 2 months. Viewings were always arranged with a lot of sensitivity to our wishes and concern for privacy; appointments were made in advance (they have a very professional system of sending out email confirmations of viewings arranged on the phone).
And finally, once sale completed, there was a truly lovely bouquet of flowers for us, delivered personally by Ian! We have used them twice and will not hesitate to use them again. Cannot recommend them highly enough.