Little Mansions
Stafford, ST16
4.7/5, 31 reviews
90% recommended
100% lettings valuation accuracy
86% lettings fee satisfaction



Property Features

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2024 allAgents People Awards


“Excellent customer support and cooperation of......”

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Nov 08,2019
Minithumbup
By: 'Umamaheswararao'
Nov 08,2019
0 people found
this helpful
Excellent customer support and cooperation of agent for resolution.
Quick support while moving to the house and all documents shared in-time.
Easy process for tenants.
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Opening Hours
Address

Little Mansions
23A Greengate Street
Stafford
Staffordshire
ST16 2HS
01785 227881

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 100% 86% £280 £950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
14 1 12 2 0 0 0 0 2 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NLA DPS SAGEagent
Latest Properties

No Properties

“Reviewing as a landlord - very professional s......”

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Jan 21,2021
Minithumbup
Pauline
By: 'Sue'
Jan 21,2021
0 people found
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Reviewing as a landlord - very professional service from first contact to letting. 3 weeks from photographs to tenants moving in & that included the New Year break. Helpful & informative throughout...
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“Excellent experience - professional and efficient...”

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Aug 19,2020
Minithumbup
Martin
By: 'Michael'
Aug 19,2020
0 people found
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First experience using Little Mansions as a landlord. Excellent service from start to finish, very professional and easy to do business with. Great communication and found a good choice of tenants for us quickly. Highly recommended...
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“Just as I had hoped...”

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Aug 11,2020
Minithumbup
James
Martin
By: 'Rebecca'
Aug 11,2020
0 people found
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Little mansions had excellent response times from the moment I enquired about a property with James all the way through to finalising with Martin and moving in. Very friendly and helpful, thank you!...
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“Excellent service would recommend and use aga......”

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Apr 06,2020
Minithumbup
By: 'Robert'
Apr 06,2020
0 people found
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Excellent service would recommend and use again. Excellent service would recommend and use again. Excellent service would recommend and use again. Excellent service would recommend and use again....
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“Excellent and efficient tenant finding servic......”

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Jan 07,2020
Minithumbup
By: 'Manir'
Jan 07,2020
0 people found
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Excellent and efficient tenant finding service. Very professional and prompt communication. This is the second time we have used Little Mansions and would recommend them without hesitation....
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“New rental...”

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Dec 21,2019
Minithumbup
By: 'Damian'
Dec 21,2019
0 people found
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Easy to deal with and quick response with communications, recommend Stafford branch Little Mansions, cheers for your time lady's and Merry Christmas...
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“Great service / Recommend!!!...”

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Dec 20,2019
Minithumbup
By: 'Robert'
Dec 20,2019
0 people found
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We use Little Mansions for all our rental properties in Stafford and would recommend them to other landlords looking for a management agency....
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“Fast turn around, very good service. I would......”

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Dec 12,2019
Minithumbup
By: 'Julia'
Dec 12,2019
0 people found
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Fast turn around, very good service. I would rent from this agent again. The service was polite and helpful. The property was as described....
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“Friendly and supportive team who answered all......”

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Dec 11,2019
Minithumbup
By: 'David'
Dec 11,2019
0 people found
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Friendly and supportive team who answered all my questions promptly throughout the process. Would recommend and use again if the circumstance arose....
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“Excellent customer support and cooperation of......”

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Nov 08,2019
Minithumbup
By: 'Umamaheswararao'
Nov 08,2019
0 people found
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Excellent customer support and cooperation of agent for resolution. Quick support while moving to the house and all documents shared in-time. Easy process for tenants....
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“I am over all happy with the service as usual......”

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Nov 08,2019
Minithumbup
By: 'Ian'
Nov 08,2019
0 people found
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I am over all happy with the service as usual. The guide price initially given was shown to be to high!...
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“It would be helpful for agents to know more about ......”

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Nov 06,2019
Minithumbup
By: 'Granville'
Nov 06,2019
0 people found
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It would be helpful for agents to know more about the properties they are showing than they do. 15 minutes to decide on a property is not really enough. Otherwise courteous and helpful....
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“Very good service, excellent advise and good ......”

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Oct 28,2019
Minithumbup
By: 'Paul'
Oct 28,2019
0 people found
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Very good service, excellent advise and good communication helping and advising professionally at all times. I would use Little Mansions again...
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Attachments

Review file
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“Our experience with Little Mansions was perfect...”

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Oct 16,2019
Minithumbup
By: 'George'
Oct 16,2019
0 people found
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Our experience with Little Mansions was perfect People make the difference and this is also the case with the team from Little Mansions. Highly recommended....
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“Proficient, competitive and friendly service...”

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Oct 14,2019
Minithumbup
Pauline
By: 'Xuan'
Oct 14,2019
0 people found
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I have known Pauline and enjoyed the services of Little Mansions for about a decade. As a landlord I have had many dealings with them and would recommend them to anyone who wants a competent, efficient, well priced and friendly service....
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“Great Letting Agent...”

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Oct 06,2019
Minithumbup
Martin
By: 'Graham'
Oct 06,2019
0 people found
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I've been happy to rely on Little Mansions lettings for several years to take care of two properties and tenants. All the staff have been excellent to deal with particularly Amy and Martin who have always been friendly and proffessional, providing helpful advice when needed. ...
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“letting service...”

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Sep 27,2019
Minithumbup
By: 'Janis'
Sep 27,2019
0 people found
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Thank you a smooth and painless process. Everything explained and no problems. Also used painter recommended by little mansions and again a competent job done with little thoughtful extras....
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“Excellent, professional service as always, al......”

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Sep 03,2019
Minithumbup
By: 'christopher'
Sep 03,2019
0 people found
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Excellent, professional service as always, all work carried out to high standard and very efficiently. Will definitely consider Little Mansions for future business....
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“Feedback...”

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Sep 03,2019
Minithumbup
By: 'David'
Sep 03,2019
0 people found
this helpful
Had over 4 years with Little Mansions, and during this time they have always provided a high level of service. All inspections were completed in a timely manner with photographs and comments. I felt safe in the knowledge that Little Mansions cared about my properties, and ...
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“seasoned professionals who just get on with t......”

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Aug 31,2019
Minithumbup
By: 'Richard'
Aug 31,2019
0 people found
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seasoned professionals who just get on with the job. No drama, no fuss, kept up to date through the application process. Exactly what a landlord requires....
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“Terrific letting agent...”

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Aug 30,2019
Minithumbup
By: 'Sarah'
Aug 30,2019
0 people found
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I was tenant with little mansions for 9yrs. The support they give you as a tenant is second to non. Always someone available out of hours and all repairs are done promptly. A real personal letting agent. Could not fault them at all....
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“Little Mansions helped guide us through the whole process of becoming landlords....”

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Aug 16,2019
Minithumbup
Pauline
By: 'KEVIN'
Aug 16,2019
0 people found
this helpful
Little Mansions helped guide us through the whole process of becoming a landlord from start to our first tenants. We have been provided with excellent tenants thanks to Little Mansions vetting process. Nothing is too much trouble for Pauline and her staff.We were always ...
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“June was so helpful in helping us get our pri......”

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Jul 31,2019
Minithumbup
June
By: 'Laura'
Jul 31,2019
0 people found
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June was so helpful in helping us get our private rented home, she answered any questions we had and reassured us of any worries we had perfect service would 100% use little mansions again...
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“Very professional service...”

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Jul 08,2019
Minithumbup
By: 'Andy'
Jul 08,2019
0 people found
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Very professional service and all the team at Little Mansions are extremely prompt at answering emails and keeping me informed of progress. I have found the quality of tenants to be excellent with a comprehensive vetting services....
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“Efficient and Friendly...”

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Jul 03,2019
Minithumbup
By: 'Anthony'
Jul 03,2019
0 people found
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Found working with Little Mansions clear and simple throughout my whole process of becoming a tenant. Their communications were always polite and professional and they also gave me clear and honest advice....
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“Nicest agents I've dealt with!...”

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Jul 03,2019
Minithumbup
Deven
By: 'Rachel'
Jul 03,2019
0 people found
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Nicest agents I've dealt with! Lovely people and Deven has been extremely helpful after running into a bit of difficulty but now we have the keys and couldn't be happier. Thankyou...
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“I have recently started using Little Mansions......”

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Jun 26,2019
Minithumbup
By: 'Catherine'
Jun 26,2019
0 people found
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I have recently started using Little Mansions after having a terrible time with a previous agents and I have to say that so far I have been very impressed with the team. They are highly professional, very efficient and extremely flexible which has been great ...
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“Martin and his team did a great job for us to......”

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Jun 25,2019
Minithumbup
Martin
By: 'B'
Jun 25,2019
0 people found
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Martin and his team did a great job for us to find a tenant for our property. They were very professional and we would definitely recommend them....
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“Landlord let service provided was top notch! ......”

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Jun 25,2019
Minithumbdown
By: 'Chris'
Jun 25,2019
0 people found
this helpful
Landlord let service provided was top notch! Good communication through-out the process, all paper work in order and speedy delivery - thanks...
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“VERY DISAPPOINTED, SHOCKED BY LITTLE TRICKS THEY INSERT INTO YOU ......”

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Feb 17,2017
Minithumbdown
By: 'Renata'
Feb 17,2017
11 people found
this helpful
VERY DISAPPOINTED, SHOCKED BY LITTLE TRICKS THEY INSERT INTO YOU CONTRACT JUST TO ROB YOU AT THE VERY END. THEY TREAT TENANTS AS RUBBISH. PLEASE BE AWARE. THERE ARE NICE DECENT AGENCIES OUT THERE SO JUST AVOID LITTLE MANSIONS> THEY NOT WORTH YOUR TRUST> NEVER ...
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Comment on agent fees
complete rubbish
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No image available Martin
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Little Mansions Ltd
IN-HOUSE COMPLAINTS PROCEDURE
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards.
If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter).
What will happen next?
• We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure.

• We will then investigate your complaint. This will normally be dealt with by a manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.

• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.

• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9:10 AM 26/06/2019 by Deven Camsell

Awards won by Little Mansions, Stafford ST16 2HS



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