Universal Square, Manchester, M12
4.7/5, 2302 reviews
94% recommended
90% sales valuation accuracy
91% sales fee satisfaction
Springbok Estate Agents in Manchester

“Didn't t first. Changed my mind...”

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Nov 01,2019
Minithumbup
Junaid
By: 'sophie'
Nov 01,2019
0 people found
this helpful
Didn't have a good experience at first. I will give the agent Junaid Khan credit he did eventually sort things out for me. On that basis my opinion of them have changed they do their best for the customer and in my case junaid went the extra mile that makes a big difference.I would 100% recommend them.
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Opening Hours
Address

Springbok Properties
1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 91% £22,500 £9,800,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
71 3 8 1 1061 50 968 37 53 50
Areas covered
  • National
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
Latest Properties

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“10/10...”

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Sep 25,2020
Minithumbup
Ben
By: 'Kaydi-lise mchugh'
Sep 25,2020
0 people found
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Very pleasant experience selling my property with springbok, went live Monday and sold the Thursday ..... our sales rep Ben was brilliant throughout and kept in regular contact . Would recommend using there to services ....
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“Fantastic customer service. Friendly very Pro......”

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Sep 24,2020
Minithumbup
Ahmed
Calum
By: 'Barry Jordan'
Sep 24,2020
0 people found
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Fantastic customer service. Friendly very Professional. Within 2 weeks the property was sold can not fault them they did exactly what they said they would do....
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“Quicker and on the ball....”

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Sep 24,2020
Minithumbup
Kevin
Florence
By: 'Lisa Young'
Sep 24,2020
0 people found
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Took a while but got there in the end. Team were patient and answered when they could. Had to chase a bit but what house seller does not , but completed and happy. The law firm Richardson law were fabulous . Well done....
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“Terrible service...”

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Sep 24,2020
Minithumbdown
By: 'Gav and Steph'
Sep 24,2020
0 people found
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I'm absolutely appalled with the service I have received from Springbok. I have been trying to arrange to see a property since last week and have phoned various times. Each time I've phoned I have had the same conversation. They can't find my details so ...
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“Excellent group. Very pro-active. Easy to app......”

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Sep 24,2020
Minithumbup
By: 'Olayinka Kowobari'
Sep 24,2020
0 people found
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Excellent group. Very pro-active. Easy to approach, open and honest, prompt, supportive and absolutely professional. No gimmicks. They help you achieve the best possible sale for your property. Very responsive....
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“Absolutely brilliant service from this compan......”

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Sep 22,2020
Minithumbup
By: 'Laura Glynn'
Sep 22,2020
0 people found
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Absolutely brilliant service from this company, sold my house within a week! Wonderful service and communication from my sales negotiator Vicky Coffey, she has been absolutely amazing. a credit to your company....
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“Was a very helpful guy, gave me a lot of advi......”

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Sep 22,2020
Minithumbup
By: 'Michael Coles'
Sep 22,2020
0 people found
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Was a very helpful guy, gave me a lot of advise. Was quick to respond to any of my questions....
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“Fantastic company...”

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Sep 22,2020
Minithumbup
By: 'Erika Buchelova'
Sep 22,2020
0 people found
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I would like to give a massive thanks to the team at Springbok. They have been absolutely incredible with supporting me in getting my house on the market. Very fast service, extremely attentive, and helpful. A particularly large thank you to Lewis who closely assisted ...
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“Lewis has been a star, called me back when he......”

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Sep 21,2020
Minithumbup
By: 'Katie Gibson'
Sep 21,2020
0 people found
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Lewis has been a star, called me back when he said & provided a very good service. Will definitely be using Lewis again!...
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“I dealt with Lewis he was a nice person to ta......”

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Sep 21,2020
Minithumbup
By: 'David Hancock'
Sep 21,2020
1 people found
this helpful
I dealt with Lewis he was a nice person to talk to on the phone done a really good job to sell my property .Very happy with the service Thank you Lewis...
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“Fantastic so easy and stress free both Ryan a......”

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Sep 16,2020
Minithumbdown
Jenna
By: 'Jane Bishop'
Sep 16,2020
0 people found
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Fantastic so easy and stress free both Ryan and Molly made it easy especially Molly updating me keeping in contact and chasing stuff up would defo recommend to family and friends...
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“Very helpful, knowledgable and attentive, pat......”

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Sep 16,2020
Minithumbup
Junaid
By: 'Laura Madden'
Sep 16,2020
0 people found
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Very helpful, knowledgable and attentive, patient with all of my requests and was always happy to answer my questions. Really satisfied with the service...
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“Excellent service and very efficient , Sold ......”

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Sep 16,2020
Minithumbup
By: 'David Lightfoot'
Sep 16,2020
0 people found
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Excellent service and very efficient , Sold our house so quick , would recommend "Lewis Buddle" to help sell your property!...
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“Jay was really helpful and stayed in contact ......”

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Sep 16,2020
Minithumbup
Junaid
By: 'Matthew Bell'
Sep 16,2020
0 people found
this helpful
Jay was really helpful and stayed in contact throughout every step. Very easy to talk to and could answer any question I asked....
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“Lewis was so easy to deal with! He was alway......”

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Sep 15,2020
Minithumbup
By: 'Bethany Keenan'
Sep 15,2020
0 people found
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Lewis was so easy to deal with! He was always polite and helpful during the process, which for a first time buyer is very daunting! Great job Lewis :)...
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“Friendly service....”

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Sep 14,2020
Minithumbup
Ahmed
By: 'shirley regan'
Sep 14,2020
0 people found
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Ahmed was very friendly and quick to respond to our requests. Always very polite and kept us up to date at all times even when there was nothing to report...
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“Excellent service from the start with great c......”

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Sep 11,2020
Minithumbup
By: 'Sarah Jose'
Sep 11,2020
0 people found
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Excellent service from the start with great communications. My property was on the market for over 6 months with another estate agent and only 1 low offer. My house sold with Springbok on my second day of viewings! Very happy, thank you...
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“Jay has been very professional and responded ......”

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Sep 11,2020
Minithumbup
Junaid
By: 'Thomas Rowlands'
Sep 11,2020
0 people found
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Jay has been very professional and responded quickly to all our queries and concerns. Would recommend and would use again....
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“Very good experience with springbok,At start some confusion and ......”

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Sep 11,2020
Minithumbup
By: 'Ahmed Mirza'
Sep 11,2020
1 people found
this helpful
Very good experience with springbok, At start some confusion and misunderstandings but as soon as Lewis Buddle took over everything became so easy and well explained. Special Thanks to Lewis ....
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“Ryan Ruscoe was the gentleman we dealt with. ......”

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Sep 10,2020
Minithumbup
ryan
By: 'Andrea Conboy'
Sep 10,2020
0 people found
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Ryan Ruscoe was the gentleman we dealt with. He was professional, informative, polite and a credit to the company. I would definitely recommend Springbok property....
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“Prompt, efficient, friendly, understanding, h......”

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Sep 09,2020
Minithumbup
Junaid
Sam
By: 'Star Swift'
Sep 09,2020
0 people found
this helpful
Prompt, efficient, friendly, understanding, helpful. Sold my property in under a week. I felt the need to verify Springbok with my solicitor before I engaged them as I haven't sold property online like this before. My solicitor assured me that Springbok are perfectly kosher and ...
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“One very happy customer...”

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Sep 09,2020
Minithumbup
By: 'Mark charman'
Sep 09,2020
0 people found
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Sprinkbok have been great from start to finish....house on market for less than 2 weeks and its sold.....vicky who was my personal advisor through the process was excellent...kept me up to date the whole time ......cant recommend sprinkbok enough........
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“Cannot rate Sprinbok highly enough!! After ......”

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Sep 08,2020
Minithumbup
ryan
Lewis
By: 'Sue Gillian Barker'
Sep 08,2020
0 people found
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Cannot rate Sprinbok highly enough!! After weeks with another agent, who quite honestly had not got a clue and were not on the ball, I went with Springbok - they had my property on the market for just 4 days and it sold for the full ...
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“We chose Springbok because we wanted a quick ......”

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Sep 07,2020
Minithumbup
ryan
By: 'David A Whitehead'
Sep 07,2020
0 people found
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We chose Springbok because we wanted a quick sale and an all inclusive service. The sale, led by Ryan Roscoe was actually very efficient (not counting the Coronavirus hiatus from March so overall we were happy with the speed of the sale process and how ...
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“Top advisor really very informative and great......”

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Sep 07,2020
Minithumbup
Junaid
By: 'Rahib Saleem'
Sep 07,2020
0 people found
this helpful
Top advisor really very informative and great skills , guide me through all the way of a process . Recommended to my friends circle...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents

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Springbok Properties

Branch - Universal Square, Manchester, M12