94% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Oct 31,2019
Oct 31,2019
6
people found
this helpful
this helpful
Stephen, Adam and all the team in the Folkestone office provide an excellent service and I have no hesitation in recommending them.
The initial valuation from Stephen was, I thought, optimistic; but he certainly knows the local market and his clients. We had an offer within 8 days of putting the property on the market. Unfortunately, the buyer pulled out the day before exchange; Reeds Rains sold it again in just 4 days for over the initial asking price.
Stephen, Adam and the office team are very helpful, knowledgeable and they kept me informed on progress. They fully understand the frustrations and delays in the process and work with you to try to minimise the stress levels.
A very good, professional team to do business with. Thank you guys 😊
The initial valuation from Stephen was, I thought, optimistic; but he certainly knows the local market and his clients. We had an offer within 8 days of putting the property on the market. Unfortunately, the buyer pulled out the day before exchange; Reeds Rains sold it again in just 4 days for over the initial asking price.
Stephen, Adam and the office team are very helpful, knowledgeable and they kept me informed on progress. They fully understand the frustrations and delays in the process and work with you to try to minimise the stress levels.
A very good, professional team to do business with. Thank you guys 😊
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Nov 01, 2019
Dear Anne, many thanks for your kind and helpful review. I am very glad that you received good service as we strive to be consistent with all of our clients. Regards Paul.
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Latest Reviews
6th Dec 2019
reviewed by 'Stuart Jones'
28th Nov 2019
reviewed by 'Tamsin Hudson'
28th Nov 2019
reviewed by 'Simon Bryant'
26th Nov 2019
reviewed by 'PETER WILLIS'
26th Nov 2019
reviewed by 'Steve Loats'
22nd Nov 2019
reviewed by 'David Shemoon'
Opening Hours
Address
Reeds Rains
85 Sandgate Road
Shepway,Folkestone
Kent
CT20 2AF
01303850200
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 94% | 100% | £80,000 | £575,000 |
| Lettings | 100% | 99% | £750 | £875 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 6 | 0 | 1 | 0 | 36 | 0 | 21 | 1 | 1 | 0 |
Areas covered
- CT20
- CT21
- CT19
- Ct18
- CT17
- Ct16
- CT15
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Overall
Latest Properties
No Properties
Dec 06,2019
Dec 06,2019
1
people found
this helpful
this helpful
I can honestly say we were massively impressed by the professionalism of this company. All staff were knowledgeable and helpful, with Paul in particular exemplifying the value of experience and extensive local knowledge. Thank you!...
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Nov 28,2019
Nov 28,2019
1
people found
this helpful
this helpful
Always available to take calls, or quick to pass messages for a call back on the same day. All the staff I spoke to were very kind and patient, and happy to help any way possible. Adam was especially helpful and chased information for us ...
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Nov 28,2019
Nov 28,2019
1
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this helpful
Very happy with the service we were given from Reeds Rains. Answered all of our queries very quickly and efficiently....
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Nov 26,2019
Nov 26,2019
3
people found
this helpful
this helpful
An excellent service with courtesy and attention to detail.
Viewings conducted in my absence with good feedback. Quick sale....
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Nov 26,2019
Nov 26,2019
4
people found
this helpful
this helpful
After a gap of 20 years I have recently bought a property through Reeds Rains, I found Adam Pritchard extremely helpful with regular liaison with the solicitors to obtain updates and assist progress with the contract exchange. Despite some challenges he was always cheerful....
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Nov 22,2019
Nov 22,2019
4
people found
this helpful
this helpful
Reeds Raines were fantastic throughout the process. They were extremely good about chasing other solicitors who were going slow within our chain. They managed to support us in completing the whole process of purchasing in a short time period. They go above and beyond in ...
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Nov 11,2019
Nov 11,2019
4
people found
this helpful
this helpful
I sold my property quickly and at full asking price. Staff were friendly and on the whole very helpful. My sale was simple and went smoothly. More communication on sales progression after offer acceptance would have been improved the service provided....
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Nov 05,2019
Nov 05,2019
3
people found
this helpful
this helpful
The people that works in the office in folkestone are great.
Always fast to respond to any questions that we asked.
The only negative point that there was, was the sellers solicitor, was extremely poor - fredrick Hall.
Very slow at everything that you can ...
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Nov 04,2019
Nov 04,2019
3
people found
this helpful
this helpful
Excellent service and advice. I would highly recommend this company. They sold the property quickly. Everyone in the office was very helpful....
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Nov 04,2019
Nov 04,2019
4
people found
this helpful
this helpful
Great service, we saw a house we wanted to purchase but ours wasn’t on the market. Reeds Rains managed to sell our property within a week and we were able to purchase the house we wanted....
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Oct 31,2019
Oct 31,2019
6
people found
this helpful
this helpful
Stephen, Adam and all the team in the Folkestone office provide an excellent service and I have no hesitation in recommending them.
The initial valuation from Stephen was, I thought, optimistic; but he certainly knows the local market and his clients. We had an offer ...
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Nov 01, 2019
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(1)
Dear Anne, many thanks for your kind and helpful review. I am very glad that you received good service as we strive to be consistent with all of our clients. Regards Paul. ...
Oct 25,2019
Oct 25,2019
5
people found
this helpful
this helpful
Good knowledge of local housing market. Excellent pictures and sale brochure. Friendly office and they reacted well to our questions. An excellent professional service from day 0ne until completion....
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Oct 25,2019
Oct 25,2019
5
people found
this helpful
this helpful
Staff were kind and helpful, and answered all our questions professionally, if I had any queries that needed them to ring back, they did ring back....
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Oct 21,2019
Oct 21,2019
5
people found
this helpful
this helpful
Adam, Stephen and Paul were instrumental in facilitating the smooth purchase of my property. No question was too daft and they kept on top of both buyer and seller to gently nudge the process along. Thank you, Adam, Stephen and Paul!...
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Oct 19,2019
Oct 19,2019
5
people found
this helpful
this helpful
I have worked with Reeds Rains in the past, everyone in the office are profissional and very friendly. This was the reason I wanted to work with Reeds Rains again they know exactly what they are doing. I had 11 flats for sale and knowing the ...
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Oct 19,2019
Oct 19,2019
4
people found
this helpful
this helpful
Resulting from a probate sale Adam at Reeds Rains did a sterling job in selling the property in question. Twice, unfortunately, buyers let us down through no fault of the agents. Third time lucky. Each time this agent was studious in finding another buyer very ...
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Oct 18,2019
Oct 18,2019
4
people found
this helpful
this helpful
Very proactive agent that held our hand from a very professional listing with great photos through to negotiating the sale and completion
Great service
Thanks...
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Oct 18,2019
Oct 18,2019
5
people found
this helpful
this helpful
Excellent service, very smooth transition from viewings Through to completion and handing over the keys to the new owners. Very helpful staff too....
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Jun 13,2019
Jun 13,2019
6
people found
this helpful
this helpful
We had previously used other sales estate agents and had been very unhappy with their timescales of answering and giving accurate information.When we used Reeds and especially Adam the service was fast the correspondence was accurate everything ran smoothly with no troubles. Highly recommend ...
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Comment on agent fees
OK
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Jan 07,2019
Jan 07,2019
7
people found
this helpful
this helpful
Very pleased overall with the level of service during the whole purchasing procedure start to finish. Very helpful and dedicated staff. Would highly recommend....
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“I found the staff at Reeds Rains to be professional, friendly and welcoming, at all times. I would heartily recommend this Estate Agency...”
Jan 04,2019
Jan 04,2019
7
people found
this helpful
this helpful
I found the staff at Reeds Rains to be professional, friendly and welcoming, at all times. I would heartily recommend this Estate Agency and will use them again....
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Comment on agent fees
Good
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Jan 04,2019
Jan 04,2019
7
people found
this helpful
this helpful
From day one when I met Stephen I found him very professional, efficient and friendly
Along with Adam they managed the sale of a property brilliantly
Both Stephen and Adam when contacted during through the sale process were superb. If a question was raised one ...
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Comment on agent fees
Fees very acceptable in the current market
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Oct 22,2018
Oct 22,2018
9
people found
this helpful
this helpful
I cannot recommend Adam enough, a true consummate professional! He helped manage the recent purchase of my flat and nothing was too much trouble. I really valued his support in dealing and pushing the Solicitors for me. His high efficiency levels coupled with his constant ...
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Oct 02,2018
Oct 02,2018
8
people found
this helpful
this helpful
Adam handled the sale of my property and the purchase of my new property and he was fast, efficient and proactive in getting the sales arranged and completed....
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Comment on agent fees
The fees were in line with other agents and I felt like they were more than fair.
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Sep 27,2018
Sep 27,2018
7
people found
this helpful
this helpful
I was really impressed with Reeds Rains throughout (what turned out to be) a very complex property purchase. Stephen and Adam quarterbacked the process perfectly and it was clear from the get go that they genuinely cared about the best possible result for vendor and ...
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Sep 27,2018
Sep 27,2018
7
people found
this helpful
this helpful
I recently brought a property through reeds rains and the service I was provided was excellent!
Always very polite and professional, Adam would always email back when I needed to know something and was extremely helpful at all times. Can't recommend enough!...
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Sep 07,2018
Sep 07,2018
7
people found
this helpful
this helpful
The whole team at Reeds Rains and specifically Adam were absolutely fantastic throughout the process of buying my first property.
Nothing was too much trouble for Adam and although we faced a lot of problems he constantly pushed the sale through each hurdle that we ...
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Aug 30,2018
Aug 30,2018
8
people found
this helpful
this helpful
Purchased our first home through reeds rains. Great service and customer service, nothing too much trouble. The guys kept us updated throughout and helped with any issues.
Mortgage brokered through Ann who was very efficient, friendly and professional and done her upmost to find us ...
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Aug 28,2018
Aug 28,2018
9
people found
this helpful
this helpful
Stephen, Adam and the whole team at Reeds Rains are simply fantastic (very supportive and energetic, I must say). They made every effort to make the sale of our house hassle-free. Though, the whole process took long but they were there to keep us informed ...
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Aug 24,2018
Aug 24,2018
10
people found
this helpful
this helpful
I had a very smooth journey through the selling process as my property sold in one day and they fielded questions from the buyer and I had very little to deal with. Would definitely recommend...
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Comment on agent fees
Seemed reasonable and was set before the sale
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Adam
(57)
Stephen
(34)
Paul
(5)
Philip
(4)
Vendor Fees
Overall Fees
1.2% (inc. VAT), On Completion (Fees are negotiable) Last updated on 08/01/2019, 1:46 PM by Adam Pritchard - Valuation ManagerKindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 10:18 AM 28/10/2019 by Adam Pritchard
Awards won by Reeds Rains, Folkestone CT20 2AF
-
2019
Best Estate Agent in CT20
-
2019
Best Overall Agent in CT20
-
2019
Best Estate Agent in Folkestone
-
2019
Best Overall Agent in Folkestone
-
2018
Best Letting Agent in CT20
-
2018
Best Estate Agent in CT20
-
2018
Best Overall Agent in CT20
-
2018
Best Letting Agent in Folkestone
-
2018
Best Estate Agent in Folkestone
-
2018
Best Overall Agent in Folkestone
