Universal Square, Manchester, M12
4.7/5, 1936 reviews
94% recommended
89% sales valuation accuracy
90% sales fee satisfaction
Springbok Estate Agents in Manchester

“Prompt, efficient service tailored to my need......”

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Oct 29,2019
Minithumbup
Brittney
Jamie
By: 'Julie Daniel'
Oct 29,2019
0 people found
this helpful
Prompt, efficient service tailored to my needs.
All staff were caring and generous with their time, making the whole experience stress free.
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Opening Hours
Address

Springbok Properties
1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 90% £22,500 £9,800,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
54 3 5 1 909 39 811 25 45 46
Areas covered
  • National
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
Latest Properties

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“Selling my house...”

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Nov 12,2019
Minithumbup
Kiran
By: 'Sally James'
Nov 12,2019
0 people found
this helpful
Kiran is a polite, pleasant and efficient member of your team. He kept me informed at all stages of the selling process and would contact me rather than me chasing him. He gave me sound advice when the offer was made by the Council, thank ...
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“Kevin Williams was friendly easy to deal with......”

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Nov 12,2019
Minithumbup
By: 'Andrew Mowat'
Nov 12,2019
0 people found
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Kevin Williams was friendly easy to deal with as a agent selling a property and when he said a time and day it was clockwork and it happened. If I was selling my property this is the person and company I would want on my ...
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“Great service with fantastic friendly agents.......”

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Nov 11,2019
Minithumbup
By: 'Lee Stockport'
Nov 11,2019
0 people found
this helpful
Great service with fantastic friendly agents. Would definitely recommend using these to sell your property. Sold within two days after 10 month on the market with two other estate agents....
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“Sold my house in a very short time. Pleased w......”

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Nov 11,2019
Minithumbup
ryan
By: 'Lorraine Batty'
Nov 11,2019
0 people found
this helpful
Sold my house in a very short time. Pleased with the way it was handled. Answered all questions, no matter how trivial and explained things well. Would definitely reconnected if you want a quick sale...
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“Megan was brilliant very helpful with everyth......”

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Nov 11,2019
Minithumbup
By: 'Ross littlewood'
Nov 11,2019
0 people found
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Megan was brilliant very helpful with everything got me a viewing booked in within a day would defiantly recommend thank you...
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“Unfortunately, we have a poor experience with another estate agent ......”

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Nov 08,2019
Minithumbdown
Kiran
By: 'Harm-Jan Stellingwerff'
Nov 08,2019
0 people found
this helpful
Unfortunately, we have a poor experience with another estate agent in the past, but we seem to come in the same nightmare again. We contacted Springbok properties for selling our 5 room property. Unfortunately, they just put one picture on the advert and despite us complaining ...
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“Vicky at Sprinbok has been absolutely fantast......”

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Nov 08,2019
Minithumbup
By: 'Mark Batson'
Nov 08,2019
0 people found
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Vicky at Sprinbok has been absolutely fantastic in helping my partner and I purchase our first place together. The process was very quick and easy and Vicky was on-hand at all stages to answers any questions very promptly. Would highly recommend....
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“Proffessional Dedicated Estate Agents...”

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Nov 08,2019
Minithumbup
By: 'Neil'
Nov 08,2019
0 people found
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Very professional from the outset. Springbok knew our local market and prices and set us up to succeed in our sale. We had a dedicated person who was personable, professional and reliable and we sold in weeks. Springbok are not like other agents who are ...
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“Springbok Properties were on the whole good a......”

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Nov 07,2019
Minithumbup
By: 'Eddie McDougall'
Nov 07,2019
0 people found
this helpful
Springbok Properties were on the whole good and everything has fallen into place as discussed so far. I wanted a quick sale and you could not get much quicker than 3 days! The sale still needs to complete and I am hoping there are no hiccups ...
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“Ahmed was great explained everything clearly ......”

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Nov 07,2019
Minithumbup
Ahmed
By: 'Nicola walsh'
Nov 07,2019
0 people found
this helpful
Ahmed was great explained everything clearly and remained professional throughout. I was unsure at first having been a first time buyer and very nervous . However Ahmed made early thing starts clear and easy to understand thankyou...
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“Buying through Springbok Properties agent Kev......”

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Nov 06,2019
Minithumbup
By: 'Faye Allen'
Nov 06,2019
0 people found
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Buying through Springbok Properties agent Kevin Williams. He arranged a prompt viewing within a day, I made the offer which has been accepted. Kevin Williams arranged prompt paperwork and the sale is proceeding. Highly recommended, many thanks Kevin Williams at Springbok Properties!...
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“Very thorough in communication. Always availa......”

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Nov 06,2019
Minithumbup
By: 'Jake'
Nov 06,2019
0 people found
this helpful
Very thorough in communication. Always available to be contacted too. Was also really helpful with any queries that we had....
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“Only had minimal contact as they were the sel......”

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Nov 05,2019
Minithumbup
By: 'Kathryn Robinson'
Nov 05,2019
0 people found
this helpful
Only had minimal contact as they were the sellers agents but staff were friendly. Gave me updates through the conveyancing but got the completion date wrong. Took several weeks to collect the for sale board....
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“I have recently purchased a property that was......”

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Nov 05,2019
Minithumbup
Ben
By: 'Jayne Johnson'
Nov 05,2019
0 people found
this helpful
I have recently purchased a property that was up for sale with Springbok Estate Agents. The customer service I received from Ben Taylor was excellent, nothing was too much trouble for him. He was polite, courteous and so helpful....
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“Ben my agent was nothing less than brilliant!......”

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Nov 02,2019
Minithumbup
Ben
By: 'Suzanne Jeffery'
Nov 02,2019
0 people found
this helpful
Ben my agent was nothing less than brilliant!! Gave excellent service and advice. I’d certainly recommend them to anyone looking to sell....
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“Didn't t first. Changed my mind...”

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Nov 01,2019
Minithumbup
By: 'sophie'
Nov 01,2019
0 people found
this helpful
Didn't have a good experience at first. I will give the agent Junaid Khan credit he did eventually sort things out for me. On that basis my opinion of them have changed they do their best for the customer and in my case junaid went ...
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“Very good customer service, the agent I dealt......”

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Oct 30,2019
Minithumbdown
By: 'Jessica Graves'
Oct 30,2019
0 people found
this helpful
Very good customer service, the agent I dealt with was very helpful, friendly and professional. I received quick responses where possible, and very helpful opening times....
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“Offer accepted on the day. Some disagreements......”

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Oct 30,2019
Minithumbup
By: 'Cade Harvie'
Oct 30,2019
0 people found
this helpful
Offer accepted on the day. Some disagreements between themselves and my advisor and solicitor though when it came to documentation they wanted....
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“Very good service, and house sold within a fe......”

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Oct 30,2019
Minithumbup
By: 'JANE BOWIE'
Oct 30,2019
0 people found
this helpful
Very good service, and house sold within a few weeks. VERY EFFICIENT SERVICE AND i WOULD RECOMMEND THEM TO MY FRIENDS AND FAMILY IF THEY WERE SELLING....
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“Very efficient and impressive service. Made b......”

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Oct 30,2019
Minithumbup
By: 'Nathan Smith'
Oct 30,2019
0 people found
this helpful
Very efficient and impressive service. Made buying the property very easy and the negotiator had great knowledge of the property....
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“Great...”

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Oct 29,2019
Minithumbup
By: 'Paul'
Oct 29,2019
0 people found
this helpful
Professional services ,kind and helpful very polite but needs to keep everyone updated a little more especially in the change of money...
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Comment on agent fees
Good
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“Prompt, efficient service tailored to my need......”

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Oct 29,2019
Minithumbup
Brittney
Jamie
By: 'Julie Daniel'
Oct 29,2019
0 people found
this helpful
Prompt, efficient service tailored to my needs. All staff were caring and generous with their time, making the whole experience stress free....
read full review
Was this helpful? Yes

“Easy to deal with, kept us informed. Helpful ......”

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Oct 29,2019
Minithumbup
By: 'Karen Conway'
Oct 29,2019
0 people found
this helpful
Easy to deal with, kept us informed. Helpful and friendly, professional, would recommend to friends and family. Very proactive in getting viewings and feedback....
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“Extremely professional service, very friendly......”

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Oct 28,2019
Minithumbup
By: 'Lesley mccourt'
Oct 28,2019
0 people found
this helpful
Extremely professional service, very friendly and informative at every stage of the process, will definitely recommend to family and friends...
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“Kyle was amazing nothing was 2 much trouble a......”

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Oct 28,2019
Minithumbup
By: 'Haley Norris'
Oct 28,2019
0 people found
this helpful
Kyle was amazing nothing was 2 much trouble amazing service start to finish our property sold within a week . Really happy with everyone we dealt with...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents

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Springbok Properties

Branch - Universal Square, Manchester, M12