100% sales valuation accuracy
100% sales fee satisfaction
82% lettings valuation accuracy
90% lettings fee satisfaction
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Oct 29,2019
Oct 29,2019
4
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It was Oscar Wilde who described a cynic as someone who knows the cost of everything and, the value of nothing. Prior to asking Outlook to sell our property, it would be fair to say I was a cynic when it comes to estate agents. Put up board, post pictures on Right Move, wait for phone to ring, get best offer, sell property, get paid. I could not have been more wrong.
Outlook were recommended to us by a family friend who used to work for the company. Recommendations from satisfied customers are great. Recommendations from ex employees are the gold standard because, if anyone has an axe to grind, it is an ex employee. The fact our friend spoke so highly of his ex employers gave us great confidence and, as soon as Tony came round, I could see why. There were no claims of having discovered the estate agent equivalent of alchemy in order to inflate prospective values and get the business on the books, only to get no interest. Simply an accurate analysis of the value of our property based on extensive research of sales of similar properties in the area and, an understanding of the local property market.
Our property needed some work doing before we could put it on the market. Tony provided great advice on what should be done, some things we hadn’t even considered but, he advised us not to do some work we had intended to because of the type of person who would buy the property and, what they would do to it. He was unbelievably accurate in understanding who would buy a property like ours, right down to their age and the fact they would have a beard! The work he saved us from doing which, would not have added any value to the property, amounted to most of Outlook’s eventual fees. We didn’t know a builder so, Outlook recommended one who did a great job. When it looked like he might not be able to start as quickly as we would like, one call from Michela at Outlook and, that problem was resolved.
Outlook arranged 6 viewings for 3 days after the building works were completed. Two made offers the following day and, a third wanted to arrange a second viewing. This demonstrated to me that Outlook really understand those they are helping to buy and, do not waste anyone’s time showing properties which are of no interest. Within 3 working days from first viewings, we had agreed the sale of our house and, agreed the purchase of the property we wanted to buy. Outlook have also recently sold a neighbour’s home in 2 weeks.
They recommended a solicitor for our conveyancing and, she did an excellent job for us. All of the way through the process, Outlook were on hand to help and answer queries, even on matters which one would not normally expect to be in their remit. They attended on visits made by our purchasers with their architect and builders and took a pro active stance to ensure the transition from agreed sale to exchange of contracts took place. They liaised with us, our purchasers, chased solicitors, solved problems and, offered advice whenever needed.
I would like to thank Tony, Michela, Erica and all of the team at Outlook for their hard work in selling our property and, I would highly recommend the company to any buyer or seller. To finish with Oscar Wilde. The cost of Outlook’s service? In line with industry average. The value? Way beyond anything I could have expected or, even hoped for.
Outlook were recommended to us by a family friend who used to work for the company. Recommendations from satisfied customers are great. Recommendations from ex employees are the gold standard because, if anyone has an axe to grind, it is an ex employee. The fact our friend spoke so highly of his ex employers gave us great confidence and, as soon as Tony came round, I could see why. There were no claims of having discovered the estate agent equivalent of alchemy in order to inflate prospective values and get the business on the books, only to get no interest. Simply an accurate analysis of the value of our property based on extensive research of sales of similar properties in the area and, an understanding of the local property market.
Our property needed some work doing before we could put it on the market. Tony provided great advice on what should be done, some things we hadn’t even considered but, he advised us not to do some work we had intended to because of the type of person who would buy the property and, what they would do to it. He was unbelievably accurate in understanding who would buy a property like ours, right down to their age and the fact they would have a beard! The work he saved us from doing which, would not have added any value to the property, amounted to most of Outlook’s eventual fees. We didn’t know a builder so, Outlook recommended one who did a great job. When it looked like he might not be able to start as quickly as we would like, one call from Michela at Outlook and, that problem was resolved.
Outlook arranged 6 viewings for 3 days after the building works were completed. Two made offers the following day and, a third wanted to arrange a second viewing. This demonstrated to me that Outlook really understand those they are helping to buy and, do not waste anyone’s time showing properties which are of no interest. Within 3 working days from first viewings, we had agreed the sale of our house and, agreed the purchase of the property we wanted to buy. Outlook have also recently sold a neighbour’s home in 2 weeks.
They recommended a solicitor for our conveyancing and, she did an excellent job for us. All of the way through the process, Outlook were on hand to help and answer queries, even on matters which one would not normally expect to be in their remit. They attended on visits made by our purchasers with their architect and builders and took a pro active stance to ensure the transition from agreed sale to exchange of contracts took place. They liaised with us, our purchasers, chased solicitors, solved problems and, offered advice whenever needed.
I would like to thank Tony, Michela, Erica and all of the team at Outlook for their hard work in selling our property and, I would highly recommend the company to any buyer or seller. To finish with Oscar Wilde. The cost of Outlook’s service? In line with industry average. The value? Way beyond anything I could have expected or, even hoped for.
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Oct 29, 2019
Ian, as per our conversation last week thank you very much for the kind words and indeed the business. Happy Moving and best wishes
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Latest Reviews
11th May 2022
reviewed by 'Dimitar'
5th Oct 2021
reviewed by 'Gergana Petrova'
10th Aug 2021
reviewed by 'P. H'
Opening Hours
Address
Outlook Property
167 Hoe Street
Walthamstow,London
Greater London
E17 3AL
0208 509 6262
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £154,000 | £5,550,000 |
| Lettings | 82% | 90% | £600 | £2,950 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 28 | 0 | 222 | 4 | 34 | 0 | 41 | 0 | 7 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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May 11,2022
May 11,2022
0
people found
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I used Outlook to find property for rent and it was by far the best experience of a property I have had. From start to finish, it took just 1 weeks. Diana and Gergana was exceptional and really helped the whole process along. Highly recommended – 5 STAR!...
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Nov 01,2021
Nov 01,2021
0
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I've ended up buying/selling several times over the last 10 years and Outlook Walthamstow have without doubt delivered the best experience on all fronts. They are straightforward to deal with, responsive, efficient and just thoroughly personable. Most importantly they properly match buyers/properties and secure ...
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Oct 26,2021
Oct 26,2021
0
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Lucy was super responsive and professional throughout. Made the process tons easier. I would recommend outlook to anyone looking to purchase their first home....
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Oct 05,2021
Oct 05,2021
1
people found
this helpful
this helpful
Perfect service and support. Great team. I really want to express my grace to Vasco Correia and the whole team,they really helped me to find my new home when i needed the most. Thank you very much!!!...
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Aug 10,2021
Aug 10,2021
0
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Outlook were really great in helping us find our perfect home; Lucy really looked after us throughout the process, would definitely recommend!...
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Aug 04,2021
Aug 04,2021
0
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Lucy was both excellent and efficient throughout the whole process, and met all the obstacles presented by a challenging transaction in an extremely professional manner, and maintaining excellent communication. Thank you....
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Jul 21,2021
Jul 21,2021
0
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It was a pleasure working with Lucy and Tony who helped us sell our flat. Our flat was with another agent before and the level of service was incomparable.
They did a brilliant job arranging and doing the viewings and finding us a buyer. Lucy's ...
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Jun 16,2021
Jun 16,2021
0
people found
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I had the opportunity to have sold my property with Lucy as agent for Outlook properties. I would like to highlight her passionate dedication, persistence, all completed by great professionalism and an even greater smile.
It is remarkable to note that Lucy never lost her ...
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Mar 09,2021
Mar 09,2021
0
people found
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Incredible from start to finish. Tony came to value our property and from the word go we knew we wanted to use Outlook and we don't regret it! He wasn't remotely pushy (as many agents are) and seemed really honest and genuine. Loved the write ...
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Feb 19,2021
Feb 19,2021
3
people found
this helpful
this helpful
I been served by Vasco for a property for rent and I'm very much happy with his services, I would like to leave 10 out 10 for him.
Kind regards...
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Dec 01,2020
Dec 01,2020
0
people found
this helpful
this helpful
Bryce was absolutely wonderful from the start.Initially,the flat we wanted was taken by someone else however became available again a few weeks later.Bryce was quick to contact us to let us know the flat was available and guided us through the process ...
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Nov 17,2020
Nov 17,2020
0
people found
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Really helpful and responsive! I bought a flat with Outlook earlier this year and from the first interaction I was really impressed. Adnan showed us around the flat and was helpful and informative without being pushy. I then dealt with Tony and Lucy mostly who ...
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Nov 13,2020
Nov 13,2020
0
people found
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Tony, Lucy and the team were brilliant. From our initial meeting it was clear that they were a set of grown ups who gave very helpful advice and recommendations. We felt immediately confident that outlook would sell our flat and they did! Even with some ...
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Oct 16,2020
Oct 16,2020
1
people found
this helpful
this helpful
Vasco was extremely friendly when my flatmate Katie and I viewed the place we now call home. He instantly gave us a good vibe and was very knowledgeable about the property and its area. Vasco was always very responsive during the referencing process and always ...
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Oct 12,2020
Oct 12,2020
0
people found
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My contact with both Tony Platt was always helpful, considered and courteous. I felt confident that I was getting good expert advice, when I had a query.
I would happily go with Outlook Property again in the future....
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Aug 31,2020
Aug 31,2020
0
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Fantastic experience all the way through. Would definitely recommend Outlook and Lucy. I thought it was going to be painful but was quite the opposite....
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Jul 21,2020
Jul 21,2020
0
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Lucy has been a breath of fresh air. Her communication throughout the entire process has been second to none and she is a delight to deal with. Looking forward to dealing with Lucy on future projects....
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May 08,2020
May 08,2020
0
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Lucy was amazing, having struggled with other agents in Walthamstow, Lucy exceeded all expectations and really was the reason we used her firm. Exceptional knowledge and commitment to her role....
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Apr 28,2020
Apr 28,2020
0
people found
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My partner and I were looking for our first flat together. After weeks of search and not being able to find anything suitable within our budget,Vasco ensured us that he would find our dream flat and he absolutely did. He took the time to ...
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Mar 20,2020
Mar 20,2020
0
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Bryce was professional, helpful and honest from the beginning. He was clear and informative during the viewing, took time to go through all aspects of the property. During the whole process of me moving into the property, he couldn't do enough to help and was ...
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Mar 20,2020
Mar 20,2020
0
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I have met a huge amount of estate agents in the past, some good some very bad. I have been absolutely blown away with the customer service from Outlook estate agents. In particular the agent i was dealing with , Bryce Toussaint. He truly went above ...
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Mar 19,2020
Mar 19,2020
0
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Selling my mother in laws property was a rocky road from the start, having to deal with probate etc. Tony from outlook was brilliant. He helped us through the process. Even going so far as to keep in touch with us after the original meeting ...
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Mar 07,2020
Mar 07,2020
0
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I wanted to leave a review for Bryce Toussaint, he was very professional, helpful and communicative in helping me find a great flat in the Walthamstow area. I will recommend Outlook to friends who are looking to move....
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Mar 03,2020
Mar 03,2020
1
people found
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this helpful
I just want to start with an thank you and to share how much i appreciated the professionalism from ,,OUTLOOK" team.
I recommend with the most confidence because It is a real team.
Thank you for Miss. Gintare Pelutyte and Mr. Bryce Toussaint...
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Mar 01,2020
Mar 01,2020
0
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We went through Outlook Property for the purchase of our property, and although as the buyers we were not technically their clients, we still felt like we received an amazing service from them throughout the process.
Above all we always felt that they were honest ...
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Feb 28,2020
Feb 28,2020
0
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Very professional and a pleasure to work with. Tony and Michela were great at getting the sale pushed through as quickly and painlessly as poss and helped above and beyond...
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Feb 21,2020
Feb 21,2020
1
people found
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Vasco has been really useful and kind in terms of helping us finding the best solution for me and my friend....
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Feb 18,2020
Feb 18,2020
1
people found
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this helpful
Vasco was very quick with his replies and kept us in the loop at all times! He was very friendly and helpful. He helped us secure our flat in the limited time that we had to find a place. Thanks Vasco!...
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Feb 14,2020
Feb 14,2020
0
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The customer service at Outlook property was excellent throughout. The fact that they don’t charge unnecessary agency fees is an added bonus!...
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Feb 14,2020
Feb 14,2020
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Great experience. Special thanks to Bryce Toussaint who really went the extra mile and gave a really personal and professional service....
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John
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Diana
(53)
Vasco
(45)
Lucy
(18)
Michela
(4)
Erica
(1)
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Last updated at 1:47 PM 11/01/2016 by allAgents
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