Universal Square, Manchester, M12
4.7/5, 1951 reviews
94% recommended
89% sales valuation accuracy
90% sales fee satisfaction
Springbok Estate Agents in Manchester

“Megan was great...”

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Oct 25,2019
Minithumbup
By: 'Emma'
Oct 25,2019
0 people found
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Megan was great with negotiating my first house purchase! Its not completed as of yet but she definitely worked in everyones best interests and always made me feel at ease with making the first steps of such a large investment! Couldn't have asked for anything more from her.
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Opening Hours
Address

Springbok Properties
1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 90% £22,500 £9,800,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
55 3 5 1 913 40 822 25 45 46
Areas covered
  • National
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
Latest Properties

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“Very friendly and the process has been quite ......”

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Nov 20,2019
Minithumbup
By: 'Nicola Farthing'
Nov 20,2019
0 people found
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Very friendly and the process has been quite seamless. Victoria Coffey was very helpful and I would definitely recommend, Haven't gone with the whole 5 stars because we are only part way through the process but so far have no complaints....
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“When ringing springbok I initially had no ide......”

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Nov 20,2019
Minithumbup
Kiran
By: 'Luke Slater'
Nov 20,2019
0 people found
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When ringing springbok I initially had no idea where to start but from start to finish your employee Kiran Thomson had helped me where he could and advised me every step of the way...
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“Sold within 3 weeks. Didn't get the price we ......”

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Nov 20,2019
Minithumbup
By: 'Janet Johnson'
Nov 20,2019
0 people found
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Sold within 3 weeks. Didn't get the price we were looking for but enough. Kevin William's was brilliant. Communication was excellent and he was funny and friendly....
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“With you all the way. Pleased so far, looking......”

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Nov 19,2019
Minithumbup
Kevin
By: 'Steve Kennedy'
Nov 19,2019
0 people found
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With you all the way. Pleased so far, looking forward to completion, and help along the way. Professional, communicative, helpful...
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“The Springbok Representative...”

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Nov 19,2019
Minithumbup
By: 'Hin Chung Lam'
Nov 19,2019
0 people found
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My experience is excellent. The Springbok representative is very nice and helpful. He is very patient too. In addition, he is able to help me speed up the purchase procedure. For example, after our viewing the property and making an offer yesterday, he called me ...
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“Very quick and efficient. Easy and strai to d......”

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Nov 18,2019
Minithumbup
By: 'Elizabeth Mckerchar'
Nov 18,2019
0 people found
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Very quick and efficient. Easy and straightforward to deal with and was kept up to date. Provided the requested information promptly....
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“J done a good ! job highly recommended. Very ......”

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Nov 18,2019
Minithumbup
By: 'Perera'
Nov 18,2019
0 people found
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J done a good ! job highly recommended. Very professional service Will be doing more buiness in the near future for sure thanks ....
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“I have been in contact with Victoria Coffey a......”

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Nov 15,2019
Minithumbup
By: 'Donna Marie Wynne'
Nov 15,2019
0 people found
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I have been in contact with Victoria Coffey at Springbok property for a few weeks now as a purchaser. She has been very pleasant, helpful and professional and has put herself out a few times to accommodate my requests which has save me time and ...
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“Initial contact was very frustrating, as diff......”

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Nov 15,2019
Minithumbup
Ahmed
By: 'Katie D'Arcy'
Nov 15,2019
0 people found
this helpful
Initial contact was very frustrating, as difficult to get hold of anyone or the right person, each time going through to a national call centre and having to leave lots of messages, which meant repeating our details over and over. On dealing with Ahmed Seddon, ...
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“Initial contact was very frustrating, as diff......”

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Nov 15,2019
Minithumbup
Ahmed
By: 'Katie D'Arcy'
Nov 15,2019
0 people found
this helpful
Initial contact was very frustrating, as difficult to get hold of anyone or the right person, each time going through to a national call centre and having to leave lots of messages, which meant repeating our details over and over. On dealing with Ahmed Seddon, ...
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“Victoria Coffey has been an excellent ambassa......”

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Nov 15,2019
Minithumbup
By: 'andrewL'
Nov 15,2019
0 people found
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Victoria Coffey has been an excellent ambassador for Springbok properties. She has sold one property for me very quickly. I was so impressed she has another property currently being marketed too. Great communication and response time. 10/10....
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“Victoria Coffey ** Amazing Service **...”

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Nov 15,2019
Minithumbup
By: 'Jon Granger'
Nov 15,2019
0 people found
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Hi I would just like to say how impress I am with the service and how efficient and professional Victoria Coffey is , She is a credit to your company. I would definitely recommend her services to my friends. Best wishes J Grainger...
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“Very professional....”

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Nov 15,2019
Minithumbup
By: 'Jacqueline Whalley'
Nov 15,2019
0 people found
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My negotiator was Victoria Coffey. She was very helpful if had a query and always very polite and friendly. If she wasnt free at the time I'd leave a message and she got back to me very quickly....
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“Couldn't recommend springbok highly enough, v......”

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Nov 15,2019
Minithumbup
By: 'Cameron Stone'
Nov 15,2019
0 people found
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Couldn't recommend springbok highly enough, very quick process, very easily communicated through every step! Staff were very easy to talk and very helpful through each step....
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“The person dealing with our purchase, Ben, wa......”

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Nov 15,2019
Minithumbup
Ben
By: 'M Moes'
Nov 15,2019
0 people found
this helpful
The person dealing with our purchase, Ben, was always good mannered and a genuinely nice guy. He always seemed to try his best to answer our queries and was good at getting back to us if we had just missed him, or he had just ...
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“Lower valuation than expected but fairly quic......”

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Nov 14,2019
Minithumbdown
By: 'Stephen James Pringle'
Nov 14,2019
0 people found
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Lower valuation than expected but fairly quick sale arranged. Few stumbling blocks upon the way but sorted out quickly. Viewings arranged and feedback recieved...
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“Selling my house...”

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Nov 12,2019
Minithumbup
Kiran
By: 'Sally James'
Nov 12,2019
0 people found
this helpful
Kiran is a polite, pleasant and efficient member of your team. He kept me informed at all stages of the selling process and would contact me rather than me chasing him. He gave me sound advice when the offer was made by the Council, thank ...
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“Kevin Williams was friendly easy to deal with......”

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Nov 12,2019
Minithumbup
By: 'Andrew Mowat'
Nov 12,2019
0 people found
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Kevin Williams was friendly easy to deal with as a agent selling a property and when he said a time and day it was clockwork and it happened. If I was selling my property this is the person and company I would want on my ...
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“Fantastic service from discussing options pro......”

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Nov 12,2019
Minithumbup
By: 'Nicola Hill'
Nov 12,2019
0 people found
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Fantastic service from discussing options process & Kieron handling the auction part. Now accepted an offer and they are handling the sales. Great work, friendly and understanding througout. Thanks x...
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“Great service with fantastic friendly agents.......”

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Nov 11,2019
Minithumbup
By: 'Lee Stockport'
Nov 11,2019
0 people found
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Great service with fantastic friendly agents. Would definitely recommend using these to sell your property. Sold within two days after 10 month on the market with two other estate agents....
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“Sold my house in a very short time. Pleased w......”

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Nov 11,2019
Minithumbup
ryan
By: 'Lorraine Batty'
Nov 11,2019
0 people found
this helpful
Sold my house in a very short time. Pleased with the way it was handled. Answered all questions, no matter how trivial and explained things well. Would definitely reconnected if you want a quick sale...
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“Megan was brilliant very helpful with everyth......”

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Nov 11,2019
Minithumbup
By: 'Ross littlewood'
Nov 11,2019
0 people found
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Megan was brilliant very helpful with everything got me a viewing booked in within a day would defiantly recommend thank you...
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“Unfortunately, we have a poor experience with another estate agent ......”

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Nov 08,2019
Minithumbdown
By: 'Harm-Jan Stellingwerff'
Nov 08,2019
0 people found
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Unfortunately, we have a poor experience with another estate agent in the past, but we seem to come in the same nightmare again. We contacted Springbok properties for selling our 5 room property. Unfortunately, they just put one picture on the advert and despite us complaining ...
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“Vicky at Sprinbok has been absolutely fantast......”

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Nov 08,2019
Minithumbup
By: 'Mark Batson'
Nov 08,2019
0 people found
this helpful
Vicky at Sprinbok has been absolutely fantastic in helping my partner and I purchase our first place together. The process was very quick and easy and Vicky was on-hand at all stages to answers any questions very promptly. Would highly recommend....
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“Proffessional Dedicated Estate Agents...”

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Nov 08,2019
Minithumbup
By: 'Neil'
Nov 08,2019
0 people found
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Very professional from the outset. Springbok knew our local market and prices and set us up to succeed in our sale. We had a dedicated person who was personable, professional and reliable and we sold in weeks. Springbok are not like other agents who are ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents

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Springbok Properties

Branch - Universal Square, Manchester, M12