Solihull branch, Solihull, B90
4.8/5, 26 reviews
96% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

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“Will handled the purchase very professional under some difficult conditions ......”

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Nov 10,2012
Minithumbup
By: 'Anthony'
Nov 10,2012
1 people found
this helpful
Will handled the purchase very professional under some difficult conditions with regards to the title deeds and worked tirelessly to get contracts exchanged at the soonest possible time.
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Opening Hours
Address

The Property Experts
Joseph House, 970 Stratford Road
Solihull
West Midlands
B90 4ED
0121 746 6411

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £287,500 £470,000
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 16 1 8 0 1 0
Areas covered
  • B90
  • Solihull
  • B91
  • South Birmingham
  • B92
  • Solihull Villages
  • B93
  • B94
  • B26
  • B28
  • B33
  • B27
  • B14
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA RICS NALS TPOS Sales TPOS Lettings TPOS TDS
Latest Properties

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Images & Videos

“Having received valuations from several local agents, I was confident ......”

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Nov 18,2014
Minithumbup
By: 'Mrs'
Nov 18,2014
0 people found
this helpful
Having received valuations from several local agents, I was confident that Tony from Newman and his team were the agents for our house sale. It was refreshing to use agents that are self employed which meant whenever I needed to speak with them morning, noon ...
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Comment on agent fees
Excellent value for money, they were competitive with other local agents but worked twice as hard as many I have come across and achieved well above my marketing price.
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“The team of Will, Rebecca and Alison provided a stress ......”

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Jul 18,2014
Minithumbup
Rebecca
By: 'Steve'
Jul 18,2014
0 people found
this helpful
The team of Will, Rebecca and Alison provided a stress free very professional service throughout the sale of my house. If they were not available to speak to I always had a call back very quickly. With their feedback they always made me aware what ...
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“Newmans provided a fantastic service from valuation through to completion. ......”

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Jul 15,2014
Minithumbup
Rebecca
By: 'The'
Jul 15,2014
0 people found
this helpful
Newmans provided a fantastic service from valuation through to completion. If only every company we dealt with throughout the process gave such attentive and genuine service then we believe moving house would be less stressful. Newmans staff felt like companions rather than agents, showing real ...
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“We have found all aspects of Newman estate agents to ......”

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Jan 22,2014
Minithumbup
By: 'House'
Jan 22,2014
0 people found
this helpful
We have found all aspects of Newman estate agents to be of excellent quality the staff we have dealt with Laurence Wade - Daniel Moore and Alison Hicken all appear to be efficient in keeping us updated and most of all have done there "homework" ...
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“Will.I am sorry for the delay in replying to ......”

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Jan 17,2014
Minithumbup
Rebecca
By: '340,150.00'
Jan 17,2014
0 people found
this helpful
Will. I am sorry for the delay in replying to your email. Both Carole and I would like to thank both you and your staff in the professional way you handled the sale of our house. We would recommend your company to our friends should ...
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“From the first time we viewed the property, Alison was ......”

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Jan 09,2014
Minithumbup
By: 'Tim'
Jan 09,2014
0 people found
this helpful
From the first time we viewed the property, Alison was a pleasure to deal with. Throughout the process of buying our house she kept us informed of what was going on at all times, and chased both us and the other side when needed to ...
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“A pleasant experience. no pressure selling of the properties viewed, ......”

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Sep 26,2013
Minithumbup
By: 'Happy'
Sep 26,2013
1 people found
this helpful
A pleasant experience. no pressure selling of the properties viewed, an acceptance that some properties were not as good as others. And a speedy conclusion to the sale chasing the vendors solicitors when required...
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“Jatinder was very professional in all manners in selling the ......”

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Sep 09,2013
Minithumbup
By: 'fozia'
Sep 09,2013
2 people found
this helpful
Jatinder was very professional in all manners in selling the property. He was willing to attend the property on many occasions and exceeded all expectations. We have dealt with many agents in the past 2 years and found Jatinder the most approachable agent. He was very ...
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“This company advised on marketing, and advised us to have ......”

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Aug 06,2013
Minithumbdown
By: 'Chris'
Aug 06,2013
0 people found
this helpful
This company advised on marketing, and advised us to have an open day which they said that if we marketed our property at a price that started 20k less than we wanted but up to 20k more than we wanted said it would attract a ...
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By: Will Marshall-Mrray
Aug 15, 2013
View all comments (1)
Hi Chris, firstly I would like to apologise that you feel you this way. Our client’s feedback is the most important thing to us so we take your comments very seriously. To deal with your points: We ask for a contribution from the client to place an entire full page advert dedicated to your property in the local paper which helps promote the open house. This is a tried and tested and successful method of generating viewings. In addition to the full page advert, all of our properties ap ...

“I have dealt with Jatinder, Rebecca and Rachel from Newman ......”

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Jul 30,2013
Minithumbup
Rachel
By: 'R'
Jul 30,2013
2 people found
this helpful
I have dealt with Jatinder, Rebecca and Rachel from Newman Sales and Lettings. All of them have been extremely friendly, helpful and efficient. The difference between this estate agent and others in the area is huge in terms of the speed of being able to ...
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“From the start both Will Marshal-Murray and Rebecca Doble handled ......”

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Jun 24,2013
Minithumbup
Rebecca
By: 'Butler'
Jun 24,2013
3 people found
this helpful
From the start both Will Marshal-Murray and Rebecca Doble handled the sale of the property with good advice and efficiency. Rebecca continued as the contact agent and a cash buyer was identified very early following the Agency's involvement. Everything was handled swiftly and the sale ...
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By: Will Marshall-Mrray
Aug 06, 2013
View all comments (1)
Thanks Mr Butler, it is always a pleasure to work with people like you and your wife, the open day worked perfectly... I'm glad we restored your faith in estate agents! ...

“If you are looking for an estate agent who will ......”

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Jun 19,2013
Minithumbup
Rebecca
By: 'Anne-Marie'
Jun 19,2013
2 people found
this helpful
If you are looking for an estate agent who will exceed your expectations - then look no further! Having been on the market for over a year and during this time changed our agent to Newmans, we were starting to wonder if we would ever ...
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By: Becky
Jul 05, 2013
View all comments (1)
Anne-Marie & Brian Thank you, your comments are wonderful to read - my cheeks are blushing! It's been a pleasure to work with you both and it won't be long now until you're in your beautiful new home! Take care and look forward to speaking with you both soon. Many thanks! Rebecca ...

“Really helpful, especially towards the end of the process when ......”

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May 07,2013
Minithumbup
By: 'Polly'
May 07,2013
1 people found
this helpful
Really helpful, especially towards the end of the process when the solicitors got in a tiz. Open day is a great way to sell a property - less intrusive than constant appointments to show couples around....
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“The main person dealing with the sale of the property ......”

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Mar 08,2013
Minithumbup
By: 'Mr'
Mar 08,2013
0 people found
this helpful
The main person dealing with the sale of the property was Will Marshall Murray. He quoted a realistic market price for the property and informed us of the method he would use to attract buyers. Newman's kept us informed at every stage of the sale. ...
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“I received a excellent service from Will Marshall - Murray ......”

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Feb 27,2013
Minithumbup
By: 'Mrjanjua87'
Feb 27,2013
0 people found
this helpful
I received a excellent service from Will Marshall - Murray on behalf of Newman estates!! He was well informed about the property i was buying and was able to answer all of my questions in great detail. He was very welcoming in the open house ...
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“i was extremely happy with the service I got from ......”

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Jan 08,2013
Minithumbup
By: 'Barbara'
Jan 08,2013
2 people found
this helpful
i was extremely happy with the service I got from all members of staff at Newmans, Patrica was the agent who showed the couple round my property who eventually put in an offer that I accepted, nothing was too much trouble, Patrica took care of ...
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“Great agent fees,great agent will get your house sold ......”

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Jan 01,2013
Minithumbup
By: 'perrfectphoto'
Jan 01,2013
1 people found
this helpful
Great agent fees,great agent will get your house sold will use again.a very nice man,alway there to help....
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“Will handled the sale throughout. I was impressed with his ......”

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Nov 15,2012
Minithumbup
By: 'aw'
Nov 15,2012
2 people found
this helpful
Will handled the sale throughout. I was impressed with his initial property appraisal from both and honesty and accuracy point of view. Apart from the regular weekly update , I was informed at every viewing and given feedback by either Will or one of the other ...
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“The agent Trisha was there early to greet us with ......”

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Nov 13,2012
Minithumbup
By: 'Mr'
Nov 13,2012
0 people found
this helpful
The agent Trisha was there early to greet us with a smile she was so lovley and answered all questions asked, she was very very polite and smartly dressed, unfortunetly i was not really happy with the size of the property, even though i would ...
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“Will handled the purchase very professional under some difficult conditions ......”

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Nov 10,2012
Minithumbup
By: 'Anthony'
Nov 10,2012
1 people found
this helpful
Will handled the purchase very professional under some difficult conditions with regards to the title deeds and worked tirelessly to get contracts exchanged at the soonest possible time....
read full review
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“Will Marshall-Murray at Newman Estate Agents was excellent from start ......”

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Sep 17,2012
Minithumbup
By: 'Brian'
Sep 17,2012
3 people found
this helpful
Will Marshall-Murray at Newman Estate Agents was excellent from start to finish. He offered sensible advice about the local house market - recommended a selling strategy for us, and was honest and realistic about what we could achieve in selling price. Will very quickly arranged ...
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“I recently purchased a property via Newmans Estate agents. Working ......”

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Sep 03,2012
Minithumbup
By: 'Mr'
Sep 03,2012
1 people found
this helpful
I recently purchased a property via Newmans Estate agents. Working with Will Marshall-Murray and his team the whole experience was stress free and well co-ordinated. Will kept me updated with the latest developments and answered my queries very efficiently and professionally. I would not hesitate ...
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“We were very impressed with the service we received from ......”

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Aug 30,2012
Minithumbup
By: 'Jacqui'
Aug 30,2012
1 people found
this helpful
We were very impressed with the service we received from Newman Estate Agent. The agent who dealt with our sale was always on hand to answer any questions and help with any issues. We would definitely recommend this agent to other people....
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“What a great service.I emailed Dixons, Lanes, and Newman's ......”

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Jul 11,2012
Minithumbup
By: 'Tish'
Jul 11,2012
3 people found
this helpful
What a great service. I emailed Dixons, Lanes, and Newman's at 6am. Will Marshall-Murray from Newman's Estate Agents called me back at 9am that morning and agreed to view the property for sale that day at 3pm. Lanes called me back at 9.15 am and agreed ...
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“I just wanted to give you some positive feedback regarding 2 ......”

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Feb 23,2011
Minithumbup
By: 'MrH'
Feb 23,2011
1 people found
this helpful
I just wanted to give you some positive feedback regarding 2 members of your staff from your Solihull office. Having had a relatives property on the market with another agent for over a year, I recently instructed Jay from your Solihull office to market our property. ...
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“We recently spent a day being shown round properties in ......”

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Oct 28,2009
Minithumbup
By: 'Catherine'
Oct 28,2009
0 people found
this helpful
We recently spent a day being shown round properties in the Rugby area by estate agents from four different companies. Andy Gibbs of Newmans Estate Agents showed us several properties, we found him to be both attentive and creative in trying to address our questions. ...
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Staff picture Rebecca
(5)
Staff picture Rachel
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Lettings Complaint Procedure  


1. Please raise your complaint with the property manager or sales advisor that
is handling your case.
2. If the sales advisor /
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch.
3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.

4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.

5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.

6. If you are still not satisfied
with the outcome, you can raise your complaint with the:



The Property Ombudsman

Milford House

43-55 Milford Street

Salisbury

Wiltshire SP1 2BP 7.

When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.




Sales Complaint Procedure    

1. Please raise
your complaint with the sales advisor that is handling your case.
2. If the
sales advisor cannot resolve the issue for you then please put your complaint
in writing addressed to the Branch Manager for that particular branch.
3. We
will acknowledge your complaint in writing within 5 working days. We will also
start a full investigation.
4. In line with The Property Ombudsman guidelines a
full written outcome will be sent to you within 15 working days.
5. If you are
not satisfied with the full written outcome response from the Branch Manager
you can write to the Managing Director. They will then respond to you with a
statement of the final view of the matter within 15 working days of receipt.
6.
If you are still not satisfied with the outcome, you can raise your complaint
with the:

The Property Ombudsman Milford
House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP

7. When you have raised
a complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.
Last updated at 9:33 AM 06/11/2017 by allAgents

Awards won by The Property Experts, Solihull B90 4ED



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The Property Experts

Branch - Solihull branch, Solihull, B90