The office was open and welcoming - good for potential buyers. They were efficient and pleasant during all communications. Whenever I phoned an alternative member of their staff - they had up to date information on file and could deal with my queries. The sale happened ver quickly (within less than two weeks) and they helped us to achieve the price we wanted. When there were problems with Countrywide Conveyancing they helped chase things through - plus the same when there were problems with the chain.
Most of all I felt they were trustworthy and honest in their communications.
I would not hesitate to recommend Fry & Kent.