“Horrendous experience over 3 years of renting......”
1 Star Review
Oct 20,2019
By:
'Ian'
Oct 20,2019
Branch: Kingston Upon Thames, 19-21 Richmond Road
Services: Lettings (as a Tenant)
Rent PCM: £1600
Would you recommend?: No
Postcode: KT2
Branch: Kingston Upon Thames, 19-21 Richmond Road
Lettings (as a Tenant)
Rent PCM: £1600
Postcode: KT2
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people found
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Horrendous experience over 3 years of renting through them. Their property management team employ an extremely poor standard of tradespoeple, with no consideration to the property or the people living it, and with zero awareness of health and safety in genereral. The staff have misinformed and mislead us, and then when I have asked questions in writing, refuse to respond to 4 emails over the course of a month. The management back them saying that 2 members of staff didnt see the emails!!! Which should be cause of concern itself.
I found the whole period of renting through them extremely stressful from taking over 3 months to fix a shower to putting my young children during several occasions of maintenance works. I would never use this company again even if they had the property of my dreams and would recommend to everyone to avoid at all costs.
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