Universal Square, Manchester, M12
4.6/5, 1902 reviews
94% recommended
89% sales valuation accuracy
90% sales fee satisfaction
Springbok Estate Agents in Manchester

“The whole sale process was dealt with by Ben ......”

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Oct 09,2019
Minithumbup
Ben
By: 'Claire Morgan'
Oct 09,2019
0 people found
this helpful
The whole sale process was dealt with by Ben Taylor. He was always very polite and helpful, explaining the whole process clearly. He also offered to help if I had any problems uploading any documents etc. Nothing was too much trouble.
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Opening Hours
Address

Springbok Properties
1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 90% £22,500 £9,800,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
54 3 5 1 892 39 795 24 44 45
Areas covered
  • National
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
Latest Properties

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Images & Videos

“Fantastic experience staff very friendly and ......”

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Oct 21,2019
Minithumbup
Natalie
By: 'Edoardo'
Oct 21,2019
0 people found
this helpful
Fantastic experience staff very friendly and helpful from beginning to the end of the process, Also I have used the solicitor how them suggested me and everything work well...
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“Ryan thank you very much for your service. Yo......”

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Oct 18,2019
Minithumbup
ryan
By: 'Farida Hussain'
Oct 18,2019
0 people found
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Ryan thank you very much for your service. You got us a buyer 1st week off going live . I would definitely recommend springbok. Once again thank you Ryan...
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“Excellent service from the start to the end. ......”

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Oct 18,2019
Minithumbup
Ben
By: 'Thomas Cheung'
Oct 18,2019
0 people found
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Excellent service from the start to the end. Ben the Sales manager kept us well in form with the sale of our house....
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“Ryan Ruscoe, Has brilliant customer service ......”

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Oct 17,2019
Minithumbup
ryan
By: 'Marie O’Kane'
Oct 17,2019
0 people found
this helpful
Ryan Ruscoe, Has brilliant customer service skills, very professional and a very friendly And helpful Agent who I would highly recommend....
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“Fantastic and fast! Ahmed was amazing......”

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Oct 16,2019
Minithumbup
Ahmed
By: 'Hannah O’Dwyer'
Oct 16,2019
0 people found
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Fantastic and fast! Ahmed was able to answer and question we had and made the whole bidding process fairly easy. Thank you so much!...
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“Excellent service from Ahmed Sedd......”

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Oct 15,2019
Minithumbup
Ahmed
By: 'Gill Reid'
Oct 15,2019
0 people found
this helpful
We received excellent service from Ahmed Seddon. He was extremely helpful and explained everything in great detail. We would definitely recommend using him. Many thanks. Gill & Chris Reid...
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“Nothing to add. Everything goes nice, smooth ......”

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Oct 15,2019
Minithumbup
By: 'Loredan Gherghescu'
Oct 15,2019
0 people found
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Nothing to add. Everything goes nice, smooth and fast. I'm very happy to choose Springbok Properties. Thank you very much!...
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“Top notch service , staff very friendly and p......”

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Oct 14,2019
Minithumbup
By: 'Mrs Tracey Amanda John'
Oct 14,2019
0 people found
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Top notch service , staff very friendly and professional. Excellent service . Nothing was too much hassle . Always committed and helpful ....
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“Springbok are very professional and have foun......”

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Oct 14,2019
Minithumbup
By: 'Kathryn'
Oct 14,2019
0 people found
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Springbok are very professional and have found us plenty of viewers for my property, excellent service, would recommend them. Wouldn’t hesitate to use them again....
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“Good customer service very helpful put me at ......”

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Oct 11,2019
Minithumbup
Ben
By: 'Johncamfield'
Oct 11,2019
0 people found
this helpful
Good customer service very helpful put me at ease always available for any queries i had thanks to Razan and Ben...
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“Stress free purchase...”

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Oct 10,2019
Minithumbup
Ben
By: 'Christopher Wray'
Oct 10,2019
0 people found
this helpful
I was a little apprehensive dealing with an online agent, especially after a friend's recent poor experience with another agent. Fortunately, those concerns were quickly dispelled after dealing with Ben at Springbok Properties. He is clearly very customer focussed, and took away all the load ...
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“The whole sale process was dealt with by Ben ......”

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Oct 09,2019
Minithumbup
Ben
By: 'Claire Morgan'
Oct 09,2019
0 people found
this helpful
The whole sale process was dealt with by Ben Taylor. He was always very polite and helpful, explaining the whole process clearly. He also offered to help if I had any problems uploading any documents etc. Nothing was too much trouble....
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“Great service with friendly staff...”

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Oct 09,2019
Minithumbup
By: 'carina wood'
Oct 09,2019
0 people found
this helpful
A was really pleased that when I placed my offer it was quickly dealt with and I was give clear instructions about the next steps....
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“Very friendly and helpful staff and treats yo......”

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Oct 09,2019
Minithumbup
ryan
By: 'ILYAS KOLA'
Oct 09,2019
0 people found
this helpful
Very friendly and helpful staff and treats you like that they know you for along time and do everything very professionally in a way that you don't loose out....
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“Very professional service, Ryan was brilliant......”

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Oct 08,2019
Minithumbup
ryan
By: 'Geoff Badger'
Oct 08,2019
0 people found
this helpful
Very professional service, Ryan was brilliant keeping in touch all the way and arranging viewings which were convenient for us....
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“Highly recommended...”

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Oct 08,2019
Minithumbup
By: 'Xinxin'
Oct 08,2019
0 people found
this helpful
Springbok agent was excellent in their job. They offer a fast, professional and well-organised service for us especially we are a first time buyer. I will definitely recommend their service, especially our negotiator Kevin Williams. Thanks very much!...
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“Springbok Properties are TOPS!...”

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Oct 08,2019
Minithumbup
By: 'Brenda E. Lawn'
Oct 08,2019
0 people found
this helpful
I expected confusion, non-stop telephone conversations, enormous stress, you name it and I expected it. NOW? How wrong I could have been. Jay ran and co-ordinated the sale of my property with such professionalism, without any hassle or problems for me. For everything he's achieved ...
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“Great communication From start to finish. No......”

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Oct 05,2019
Minithumbup
Natalie
By: 'Trina Palmer'
Oct 05,2019
0 people found
this helpful
Great communication From start to finish. Nothing was too much trouble. Calls were always returned. Happy and pleasant member of sprinkbok. A credit to the team....
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“Home Sale...”

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Oct 04,2019
Minithumbup
By: 'Alan Pratt'
Oct 04,2019
0 people found
this helpful
Home Sale Very quick to get viewings at property. Some viewers preferred quicker contacts with Springbok. Once we had a buyer the sale process worked very well. Springbok's recommended lawyers were good value & efficient. Higher agent commissions but worth it. Would use them again....
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“Kevin Williams...”

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Oct 04,2019
Minithumbup
By: 'Dal Sandhu'
Oct 04,2019
0 people found
this helpful
Very professional prompt service. We were explained the whole process very well. The agent was very approachable Andrew offered genuine support....
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“Excellent service and Kevin kept us well info......”

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Oct 04,2019
Minithumbup
Ahmed
By: 'Alistair Mackinnon'
Oct 04,2019
0 people found
this helpful
Excellent service and Kevin kept us well informed throughout the process. Less than a month from going on the market we accepted an offer....
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“Would use again to sell or buy a property. Ve......”

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Oct 03,2019
Minithumbup
ryan
By: 'Kevin Dowling'
Oct 03,2019
0 people found
this helpful
Would use again to sell or buy a property. Very speedy service from the agent we dealt with Would consider if we needed to sell ourselves...
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“With the help of Ben I managed to get the hou......”

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Oct 02,2019
Minithumbup
Ben
By: 'Stephen Hinds'
Oct 02,2019
0 people found
this helpful
With the help of Ben I managed to get the house I wanted. I have a more demanding situation which had it's challenges. :)...
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“Buyer...”

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Oct 02,2019
Minithumbup
By: 'Elizabeth Williams'
Oct 02,2019
0 people found
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Purchased property through Springbok and it was a very good experience , Junaid was very professional and extremely helpful ....
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“Highly recommend...”

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Oct 01,2019
Minithumbup
ryan
By: 'Joanne Thurston'
Oct 01,2019
0 people found
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I cannot fault Ryan from Springbok. Communication excellent and we were kept in the loop the whole way through. Ryan was able to answer any questions we had and gave great advise. Would highly recommend....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents

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Springbok Properties

Branch - Universal Square, Manchester, M12