Cambridge, CB24
5/5, 81 reviews
100% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

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2024 allAgents People Awards


“Highly recommend this agency. They could not......”

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Oct 02,2019
Minithumbup
Andrew
Jennifer
By: 'Jo'
Oct 02,2019
0 people found
this helpful
Highly recommend this agency. They could not have been more helpful and kind when sorting out all the complications of moving into a new area. Any queries/problems (hardly any) were quickly addressed and sorted. A very professional organisation
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Opening Hours
Address

Award Property Management
Compass House, Chivers Way
Histon,Cambridge
Cambridgeshire
CB24 9AD
01954 718660

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £200,000 £415,000
Lettings 100% 99% £400 £4,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
31 0 39 0 2 0 1 0 8 0
Areas covered
  • CB24
  • PE26
  • CB25
  • Cambourne
  • CB23
  • Cambridge
  • CB1
  • Huntingdon
  • CB2
  • St Ives
  • CB3
  • Newmarket
  • CB4
  • Cambourne
  • PE19
  • St Neots
  • PE28
  • Ely
  • PE29
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NALS TPOS Lettings TPOS TDS SAGEagent
Latest Properties

No Properties

“Award Property have been helpful in sorting i......”

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Jan 30,2024
Minithumbup
Andrew
Jennifer
By: 'George'
Jan 30,2024
1 people found
this helpful
Award Property have been helpful in sorting issues out, are responsive and have always been an email away during my tenancy with them. I've been a tenant with them twice and they've always provided an excellent service....
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“We have always found Award Property to be rea......”

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Oct 03,2023
Minithumbup
Andrew
Jennifer
By: 'Carol Ann Bowman'
Oct 03,2023
0 people found
this helpful
We have always found Award Property to be really helpful. Their advice is always spot on and the support is always there when needed. Andrew’s knowledge of the regulations and legal matters is first class. Would recommend them to anyone thinking of letting their ...
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“Award Property Management is a stellar company...”

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Sep 27,2023
Minithumbup
Andrew
Jennifer
By: 'Deborah B'
Sep 27,2023
0 people found
this helpful
For 15 years, Award Property Management has fully managed my property, in selecting the very best tenants, giving sound advisement on repair working, and arranging for inspections in a timely fashion. Integrity, honesty, and stellar, timely, management describes my experience working with the Award Team. Since ...
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“Award excellent support...”

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Sep 22,2023
Minithumbup
Andrew
Jennifer
By: 'enda'
Sep 22,2023
0 people found
this helpful
Award provides excellent support for those renting and landlords; highly recommended....
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“We were very fortunate to have been looked af......”

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Jan 27,2023
Minithumbup
Jennifer
By: 'Rachel'
Jan 27,2023
0 people found
this helpful
We were very fortunate to have been looked after by Jen, who was truly lovely and so helpful right from the start. We'd had a nightmare trying to find a new home during an already very difficult time, and had given up all hope. Jen ...
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“1st House in the UK...”

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Dec 26,2022
Minithumbup
Jennifer
Andrew
By: 'Hady Aouad'
Dec 26,2022
0 people found
this helpful
Our 1st House in the UK was through Award agency. Every one at the agency were so helpful which made us really feel home away from home. They are professional and prompt in their respond to our questions (which were many :) ). As this was our ...
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“I cannot speak highly enough of Jen, she is a......”

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Nov 29,2022
Minithumbup
Andrew
Jennifer
By: 'Allyson'
Nov 29,2022
0 people found
this helpful
I cannot speak highly enough of Jen, she is a wonderful lady and helped me get the property I really loved!! It did take a while but we got there in the end!!...
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“Very friendly and helpful, thank you...”

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Oct 17,2022
Minithumbup
Andrew
Jennifer
By: 'F.Dias'
Oct 17,2022
0 people found
this helpful
Jen, Andrew and the rest of the Award staff were always very friendly and helpful during the tenure of our tenancy with them. We've stayed 2 years with them covering the Covid 19 pandemic and never had any issues. Thank you for all your support!...
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“My daughter and i lived in a property managed......”

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Sep 01,2022
Minithumbup
Andrew
Jennifer
By: 'Sarah'
Sep 01,2022
0 people found
this helpful
My daughter and i lived in a property managed by Award Property Management for about 5 years. We always found the office staff, Andrew and maintenance guy very helpful, supportive and managed any concerns in a timely professional manner. Never had any issues with them, to ...
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“Jen was the best!...”

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Apr 22,2022
Minithumbup
Jennifer
By: 'Laura'
Apr 22,2022
1 people found
this helpful
Jen was really helpful through the whole process, she truly went above and beyond during a difficult time for me....
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“Excellent!...”

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Jan 26,2022
Minithumbup
Andrew
Jennifer
By: 'Lucinda elcox'
Jan 26,2022
0 people found
this helpful
I have recently moved out of my parent’s house and into a rented property and for the first time dealing with estate agents I’m so glad i got Andrew and Jen - they were so helpful, knowledgeable and made the process so easy! ...
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“As a foreigner from Hong Kong acquiring a new......”

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Jan 11,2022
Minithumbup
Andrew
By: 'Kenneth & Helen'
Jan 11,2022
0 people found
this helpful
As a foreigner from Hong Kong acquiring a new home in Cambridge, Andrew had diligently helped out during the whole transaction process and ensured a great move-in condition from an outgoing tenant and a remote seller. Andrew greatly reduced our stress in the home purchase. ...
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“Andrew was very helpful from the start in hel......”

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Dec 02,2021
Minithumbup
Andrew
By: 'Zoe Entecott'
Dec 02,2021
0 people found
this helpful
Andrew was very helpful from the start in helping me let my house.He was reassuring and knowledgeable throughout.l would highly recommend Award. Zoe...
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“Excellent service provided...”

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Jul 28,2021
Minithumbup
Jennifer
Andrew
By: 'Mark'
Jul 28,2021
0 people found
this helpful
We have been very pleased with the service received as tenants from the first viewing to the end of tenancy....
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“We have experienced the very best with Award ......”

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Jul 07,2021
Minithumbup
Andrew
Jennifer
By: 'Yazmin Hussain'
Jul 07,2021
0 people found
this helpful
We have experienced the very best with Award Property Management. From day one Andrew has been a great support and so helpful. Our queries were always responded to in a quick and efficient manner. We have also had great support from Jen more recently whilst ...
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“The best...”

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Apr 09,2021
Minithumbup
Jennifer
Andrew
By: 'Paulina'
Apr 09,2021
0 people found
this helpful
Our main contact was Jen and she was amazing from day one. She'd always respond to our queries really quickly and was always able to help. Award property team is very professional and polite and I couldn't recommend them more ! 5* all the way....
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“We have always had excellent, professional and honest service from Award Property Management...”

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Mar 26,2021
Minithumbup
Andrew
Jennifer
By: 'Keli'
Mar 26,2021
0 people found
this helpful
We have always had excellent and professional service from Award Property Management. Andrew is very friendly, extremely professional and more importantly honest. There is no query too small. The office team are also fantastic. Very quick at responding to issues and getting things sorted quickly. ...
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“Very pleased with the friendly and profession......”

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Feb 22,2021
Minithumbup
Andrew
Jennifer
By: 'Mark'
Feb 22,2021
0 people found
this helpful
Very pleased with the friendly and professional service we have received. The team have always responded quickly to questions and have provided clear advice and complete information. We highly recommend Award Property Management....
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“The best estate agents...”

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Feb 04,2021
Minithumbup
Andrew
Jennifer
By: 'Binita'
Feb 04,2021
0 people found
this helpful
Andrew is the most professional and honest estate agent that we have ever had the pleasure of working with. He was prompt to answer all queries and was always extremely helpful and accommodating. It's really comforting to know that there are good estate agents out ...
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“Award Property is the best, Andrew has always......”

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Feb 04,2021
Minithumbup
Andrew
By: 'Elizangela'
Feb 04,2021
0 people found
this helpful
Award Property is the best, Andrew has always been very helpful. I could not be happier renting properties managed by Award. Definetely recomend Andrew as an agent....
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“The best rental management company I’ve ever ......”

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Dec 09,2020
Minithumbup
Andrew
By: 'Emma'
Dec 09,2020
0 people found
this helpful
The best rental management company I’ve ever used. Andrew takes good care of my needs and is always helpful and friendly...
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“Professional, flexible service. This is what ......”

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Nov 29,2020
Minithumbup
Andrew
Jennifer
By: 'Janos'
Nov 29,2020
0 people found
this helpful
Professional, flexible service. This is what I need when I looking a property. Always can count on them. Thank you Andrew! Strongly recommend for everyone!!...
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“I met Andrew through a friend when I was looking for a house to rent...”

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Nov 09,2020
Minithumbup
Andrew
Jennifer
By: 'Christian'
Nov 09,2020
0 people found
this helpful
I met Andrew through a friend when I was looking for a house to rent. Andrew immediately proved to be very kind and helpful, especially in a person who was always smiling and affable. The quality and the service offered is really high, even the ...
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“Excellent in every respect...”

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Nov 09,2020
Minithumbup
Andrew
Jennifer
By: 'LAMPROS'
Nov 09,2020
0 people found
this helpful
The property we rented for 2.5 yrs was managed by Award Property Management. All this time we have had excellent services by Andrew and Jen. They are both very professional, knowledgeable, responsive, and approachable. It is the best property management company we have ever interacted with ...
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“Andrew and Jennifer are very professional, re......”

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Oct 31,2020
Minithumbup
Andrew
Jennifer
By: 'Mohammed'
Oct 31,2020
1 people found
this helpful
Andrew and Jennifer are very professional, responsive and helpful. I’d highly recommend Award Property Management if you are looking for a reliable estate agency. They were quick in responding and sending over support in a quick and timely fashion....
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Staff picture Andrew
(79)
Staff picture Jennifer
(47)
No image available Emily
(3)
Staff picture Robin

Landlord Fees

Details of our full Landlord Scale of Fees and charges are available on our Website:

https://www.awardpropertyltd.co.uk/landlords/

Tenant Fees

Relevant Letting Permitted Charges and Tenant Protection Information

In addition to paying rent for the property, you will also be required to make the following permitted payments:

Before the tenancy starts:
• Holding Deposit: 1 week’s rent; and
• Tenancy Deposit: 5 weeks rent (or in the case of rental income of more than £50,000 per annum 6 weeks rent).

Charges may be made in relation to the tenancy as detailed below:

• Bank Related Charges
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. This will not be levied until the rent is more than 14 days in arrears.

• Lost keys
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant.

• Variation of contract
To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents. £50.00 inc. vat per agreed variation.

• Change of sharer
To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents. £50.00 inc. vat per replacement tenant or any reasonable costs incurred if higher.

• Early termination of tenancy
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Tenant Protection
Award Property Management Ltd is a member of the Safeagent CMP scheme, which is a client money protection scheme and is also a member of The Property Ombudsman Scheme (TPOS), which is a redress scheme. You can find out more details on our website or by contacting us directly.
Last updated at 06/07/2020, 6:40 PM by Andrew Ward
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

PUTTING THINGS RIGHT
(Our Customer Complaint Policy)

As an organisation licensed by the National Approved Letting Scheme (NALS), Award Property Management Ltd aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded we would wish to address any concerns you have fully and as promptly as possible.

If you believe you have a complaint, please write in the first instance to The Property Manager at the address below, giving details of your complaint and the resolution you are seeking:
Award Property Management Ltd
Compass House
Vision Park
Chivers Way
Histon
Cambridge
CB24 9AD

The complaint will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures.

A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date.
If you remain dissatisfied with the result of the internal investigation, please write to Andrew Ward (Owner & Managing Director) at the above address, who will review the complaint.

Following the conclusion of our in-house review we will write to you with a final written statement. However if you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to:

The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP
Tel: 01722 333306 Fax: 01722 332296
Last updated at 4:39 PM 20/12/2017 by Andrew Ward

Awards won by Award Property Management, Cambridge CB24 9AD



Get in touch with

Award Property Management

Branch - Cambridge, CB24