Harrow, HA1
4.9/5, 204 reviews
100% recommended
100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
97% lettings fee satisfaction
Empire Chase: Estate Agent in London, UK, Specialise in properties for Sale, Rentals and New Homes

“The service we had was excellent as we were f......”

Share on :
Oct 01,2019
Minithumbup
Staff profile picture
Naz
picture is hidden
Natasha
By: 'Priya Ganatra'
Oct 01,2019
0 people found
this helpful
The service we had was excellent as we were first time renters. From start to end. The team were flexible with our work hours and post move we had a couple issues. Naz sorted out all the problems within hours.he arranged a cleaners, furniture etc. We would use this agent again, had a personal touch which I appreciated.
Comments (0) Report abuse Print review
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews
View all Reviews 204
Featured Review
a
reviewed by 'S Khan'
“My sister and I had spent 3 long months looking for the perfect property to rent, it was an exhausting process ......”
Featured Review
a
reviewed by 'Dr Lokesh'
“Shifting with family from abroad to UK isn't easy. You ought to have a nice agent to get you the ......”
Featured Review
a
reviewed by 'Marcia'
“I made contact with Naz at Empire Chase after finding his details on Zoopla and reading the reviews on the ......”
Featured Review
a
reviewed by 'Nish'
“Naz is has been letting and managing a number of my properties. I find him very professional, and goes the ......”
Featured Review
a
reviewed by 'Richard'
“My experiences with Empire Chase as a tenant have been very positive. There is sufficiently detailed accurate information presented about ......”
21st Oct 2019
reviewed by 'Sairose Pabani'
“Team always provide a friendly, efficient service and keep us informed as required. Always helpful and manage concerns quickly and ......”
Opening Hours
  • Monday: 10:00 - 19:00
  • Tuesday: 10:00 - 19:00
  • Wednesday: 10:00 - 19:00
  • Thursday: 10:00 - 19:30
  • Friday: 10:00 - 19:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Empire Chase Limited
14 Peterborough Road
Harrow
Greater London
HA1 2BQ
0208 4227722

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £25,000 £490,000
Lettings 96% 97% £850 £2,270
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
48 0 137 1 2 0 1 0 15 0
Areas covered
  • HA1
  • HA4
  • HA2
  • HA3
  • HA5
  • HA7
  • HA8
  • HA9
  • HA0
  • NW9
  • NW10
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
NALS TPOS Sales TPOS Lettings TPOS DPS SAGEagent
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Featured Review
a

“My sister and I had spent 3 long months looking for ......”

Share on :
Jan 05,2015
Minithumbup
Staff profile picture
Naz
By: 'S Khan'
Jan 05,2015
0 people found
this helpful
My sister and I had spent 3 long months looking for the perfect property to rent, it was an exhausting process and we were left disappointed on many occasion. Believe me when I tell you that we have had some awful dealings with agents, some have ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Courteous and helpful staff...”

Share on :
Oct 12,2018
Minithumbup
By: 'Dr Lokesh'
Oct 12,2018
0 people found
this helpful
Shifting with family from abroad to UK isn't easy. You ought to have a nice agent to get you the best apartment fitting your budget. First I was booking an apartment near my working place from an ad in Zoopla. The ad said that there ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“I made contact with Naz at Empire Chase after finding ......”

Share on :
Dec 16,2014
Minithumbup
Staff profile picture
Naz
By: 'Marcia'
Dec 16,2014
0 people found
this helpful
I made contact with Naz at Empire Chase after finding his details on Zoopla and reading the reviews on the internet and I wasn't disappointed. He came to view my property on the date and time booked, was professional and polite and I liked his ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Naz is has been letting and managing a number of ......”

Share on :
Nov 05,2014
Minithumbup
Staff profile picture
Naz
By: 'Nish'
Nov 05,2014
0 people found
this helpful
Naz is has been letting and managing a number of my properties. I find him very professional, and goes the extra mile to help me secure good tenants. He is very particular about the tenants he lets into my property and extremely good at making ...
read full review
Comment on agent fees
Empire chase is very good value for money, and their service is excellent.
Comments (0) Report abuse Print review
Was this helpful? Yes
Featured Review
a

“Excellent rental experience with Empire Chase...”

Share on :
Mar 18,2018
Minithumbup
Staff profile picture
Naz
By: 'Richard'
Mar 18,2018
0 people found
this helpful
My experiences with Empire Chase as a tenant have been very positive. There is sufficiently detailed accurate information presented about the property online, which was new flat completed to a high standard. Naz met me at the property early to show me round. They were ...
read full review
Comment on agent fees
£140 for inventory No other fees
Comments (0) Report abuse Print review
Was this helpful? Yes

“Friendly, efficient service....”

Share on :
Oct 21,2019
Minithumbup
Staff profile picture
Naz
By: 'Sairose Pabani'
Oct 21,2019
0 people found
this helpful
Team always provide a friendly, efficient service and keep us informed as required. Always helpful and manage concerns quickly and professionally....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent Professionals to deal with... Awesome...”

Share on :
Oct 18,2019
Minithumbup
Staff profile picture
Naz
By: 'Ravi Trivedi'
Oct 18,2019
0 people found
this helpful
Excellent Professionals to deal with, and Genuinely professional. I know loads of other agents and dealt with them during these many years but don't have words to describe the attitude of Empire Chase. In addition to competitive rates that too almost free of charges, the ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“From the begining Naz was very friendly, appr......”

Share on :
Oct 17,2019
Minithumbup
Staff profile picture
Naz
By: 'Anitha Devanarayanan'
Oct 17,2019
0 people found
this helpful
From the begining Naz was very friendly, approachable and professional in his approach. He was always very well mannered and answered queries promply. I have been dealing with him for the past 5 years. My property was never empty for more than a week. He always ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“The service I received from Naz was excellent......”

Share on :
Oct 04,2019
Minithumbup
Staff profile picture
Naz
By: 'Bansri'
Oct 04,2019
0 people found
this helpful
The service I received from Naz was excellent from beginning to end! He was flexible with timings and extremely helpful with any questions and queries I had! He made the whole process as simple and easy as possible and went out of his was to ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“The service we had was excellent as we were f......”

Share on :
Oct 01,2019
Minithumbup
Staff profile picture
Naz
picture is hidden
Natasha
By: 'Priya Ganatra'
Oct 01,2019
0 people found
this helpful
The service we had was excellent as we were first time renters. From start to end. The team were flexible with our work hours and post move we had a couple issues. Naz sorted out all the problems within hours.he arranged a cleaners, furniture ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Really pleasant experience...”

Share on :
Sep 23,2019
Minithumbup
Staff profile picture
Naz
By: 'Flavio'
Sep 23,2019
0 people found
this helpful
The agency delivered on everything that was promised. They are easy to contact, and focus on your experience. Easily one of my best experiences renting a flat in London....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Their service is reliable and very helpful. G......”

Share on :
Sep 22,2019
Minithumbup
Staff profile picture
Naz
picture is hidden
Natasha
By: 'Minh Anh Nguyen Ngoc'
Sep 22,2019
0 people found
this helpful
Their service is reliable and very helpful. Great experience with this agency. They have managed everything and there is nothing much i must do in order to rent the property....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great experience with Empire Chase. Their ser......”

Share on :
Sep 17,2019
Minithumbup
By: 'Ashley Pereira Monteiro'
Sep 17,2019
0 people found
this helpful
Great experience with Empire Chase. Their service is super reliable, and all their staff is really professional. They have managed the property we have rented and we can safely say they've made our experience much easier. They're also very easy to reach out and we ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Thanks for sorting out the Mattress issue by ......”

Share on :
Sep 17,2019
Minithumbup
Staff profile picture
Naz
By: 'Ayan Dutta'
Sep 17,2019
0 people found
this helpful
Thanks for sorting out the Mattress issue by ordering a new based on my preference quickly. I must mention The old Mattress was also good but was too soft as a reason I was having back pains. Thanks you understood the pain and turned around ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Thank you Empire Chase...”

Share on :
Sep 11,2019
Minithumbup
Staff profile picture
Justyna
Staff profile picture
Naz
By: 'Evans &Sylvia'
Sep 11,2019
0 people found
this helpful
We were looking for a place. We searched online and were shown around a few flats but the professional attitude and the care nature of the staff of Empire Chase made our search easier and hustle free. We have now moved in and our daughter ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Alina Nasser...”

Share on :
Sep 05,2019
Minithumbup
Staff profile picture
Naz
By: 'Alina Nasser'
Sep 05,2019
0 people found
this helpful
I've been renting with Empire Chase for the last two years and have always received great customer service- Naz is always responsive and helpful and will do whatever he can to resolve issues....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“We know this company since 5 years . They are......”

Share on :
Aug 22,2019
Minithumbup
By: 'Arti'
Aug 22,2019
0 people found
this helpful
We know this company since 5 years . They are good and provide best possible service in leasing & property management. Can highly recommend them .Naz has been Always helpful and supportive . Thank you so much...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Natasha was very attentive to my needs as a c......”

Share on :
Aug 21,2019
Minithumbup
By: 'Sara Fadul'
Aug 21,2019
0 people found
this helpful
Natasha was very attentive to my needs as a customer, she have an excellent attitude. She responds almost immediately to emails, texts etc. Such a pleasant character, I wanted to meet her in person so I can express how grateful I am, for her outstanding ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Extremely helpful and efficient service provi......”

Share on :
Aug 16,2019
Minithumbup
Staff profile picture
Naz
By: 'Jaymini Patdiwala'
Aug 16,2019
0 people found
this helpful
Extremely helpful and efficient service provided by Naz and staff. Ensured that the best price was achieved for the sale of property and also seeking rental property in required location. All done smoothly and professionally....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Best Property Agents!...”

Share on :
Aug 14,2019
Minithumbup
By: 'Jane Kalman'
Aug 14,2019
0 people found
this helpful
Naz and the rest of the team at Empire Chase were absolutely amazing to work with. We really couldn't have asked for better agents - from their level of service, communication and friendliness to their swiftness in dealing with any queries. Naz specifically was great ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I had approached Empire Chase on search of a ......”

Share on :
Aug 08,2019
Minithumbup
Staff profile picture
Naz
By: 'Isaac'
Aug 08,2019
0 people found
this helpful
I had approached Empire Chase on search of a new flat to rent. They were genuinely flexible and provided seamless service to the customers. Very approachable and ethical. My moving in and moving out did not have any hassles. I have dealt with them twice ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“My association with Empire Chase had been for......”

Share on :
Jul 24,2019
Minithumbup
By: 'Sanchayan Gupta'
Jul 24,2019
0 people found
this helpful
My association with Empire Chase had been for the past 3 years. Empire Chase changed the image of the perceived estate agencies that we most have.I have never come across such absolute efficient professional estate agency. Quick and prompt to resolve issues, seamless check in ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Fast and efficient serviceGot the apartment ......”

Share on :
Jul 11,2019
Minithumbup
Staff profile picture
Naz
By: 'John Kalia'
Jul 11,2019
0 people found
this helpful
Fast and efficient service Got the apartment rented within a week of handover All paperwork and payment set up promptly Well done Naz and team !...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Naz has been very helpful, responsive and goe......”

Share on :
Jul 08,2019
Minithumbup
Staff profile picture
Naz
By: 'Duke'
Jul 08,2019
0 people found
this helpful
Naz has been very helpful, responsive and goes above and beyond. My experience has been very positive and i will definitely recommend Empire Chase....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Empire chase definitely recommended...”

Share on :
Jul 01,2019
Minithumbup
Staff profile picture
Naz
By: 'Jas Baweja'
Jul 01,2019
0 people found
this helpful
Team at Empire chase is extremely efficient and very professional. I rented one of the properties which was let and managed by them. During letting process and throughout the duration of tenancy I faced absolutely no issue. Team happily accommodated our requests. Special thanks to ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Friendly and professional outfit....”

Share on :
Jun 24,2019
Minithumbup
Staff profile picture
Justyna
By: 'Ridhwan Essa'
Jun 24,2019
0 people found
this helpful
As everyone knows, looking for a suitable property to rent or buy is extremely stressful. You need agents who understand your situation and are willing to go the extra mile to make your move as smooth and stress free as possible. Justyna was very friendly ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“I am local landlord in Wembley and have used ......”

Share on :
Jun 24,2019
Minithumbup
Staff profile picture
Naz
By: 'Nickie Patel'
Jun 24,2019
0 people found
this helpful
I am local landlord in Wembley and have used Empire Chase on several occasions to let our flat and can say that they are the most professional, helpful and experienced agency that we have used. I would recommend their services as they are honest and ...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Peace of mind...”

Share on :
Jun 15,2019
Minithumbup
Staff profile picture
Naz
By: 'MS'
Jun 15,2019
0 people found
this helpful
Thank you Empire Chase for a smooth move for my mum! Special mention to Naz who promptly adheres to any issues with the flat and genuinely cares !...
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent service and very prompt responses...”

Share on :
Jun 15,2019
Minithumbup
Staff profile picture
Naz
picture is hidden
Natasha
By: 'AshokMoorthy'
Jun 15,2019
0 people found
this helpful
Naz and Natasha are very supportive and helped in getting the flat ready for me in just 4 days after the tenant moved. All my queries were promptly clarified and the flat was given in the scheduled date. I would really recommend Empire Chase to my ...
read full review
Comment on agent fees
I was charged with zero Agent fees. It's another perk of choosing Empire Chase
Comments (0) Report abuse Print review
Was this helpful? Yes

“Great service...”

Share on :
Jun 08,2019
Minithumbup
Staff profile picture
Naz
By: 'Frances'
Jun 08,2019
0 people found
this helpful
Naz has been very helpful and attentive to my needs. He has also been very understanding of our situation and has given us options. Superb and excellent service....
read full review
Comments (0) Report abuse Print review
Was this helpful? Yes
Staff picture Naz
(157)
Staff picture Justyna
(10)
No image available Rasheda
(8)
picture is hidden Natasha
No image available Daniel
(0)

Tenant Fees

NO ADMIN FEE

Tenancy Information

Relevant letting fees and tenant protection information
As well as paying the rent, you may also be required to make the following permitted payments.

Permitted payments

Before the tenancy starts (payable to Empire Chase Estate Agent 'The Agent')
Holding Deposit:1 week's rent
Deposit:5 weeks' rent

During the tenancy (payable to the Agent)

For English properties:

Changes to the tenancy agreement: None
Payment of interest for the late payment of rent at a rate of 3%
Charge for the reasonably incurred costs for the loss of keys/security devices: £70 labour plus the key cost and any cost related to a fob
Payment of any unpaid rent or other reasonable costs associated with your early termination of the tenancy

During the tenancy (payable to the provider) if permitted and applicable
- Utilities - gas, electricity, water
- Communications - telephone and broadband
- Installation of cable/satellite
- Subscription to cable/satellite supplier
- Television licence
- Council Tax

Other permitted payments

Any other permitted payments, not included above, under the relevant legislation including contractual damages.

Tenant protection

Empire Chase Estate Agentis a member of Safe Agents Client Money Protection (Previously know as NALS) which is a client money protection scheme, and also a member of The Property Ombudsman which is a redress scheme.
Last updated at 19/07/2019, 11:12 AM by The management
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

If you feel that we haven't put things right after your initial contact, you can make a formal complaint via post or telephone on the below contact details.

The Manager,
Empire Chase,
14 Peterborough Road,
Harrow,
HA1 2BQ
Tel 0208 4227722

We will then send you an acknowledgement within 5 working days to confirm we have received your complaint and one of our senior managers will investigate your complaint and respond to you within 14 working days.

If you remain dissatisfied, you can refer the complaint to the Property Ombudsman whose details can be found at www.tpos.co.uk
Last updated at 11:58 AM 01/10/2018 by Naz Nizar

Awards won by Empire Chase Limited, Harrow HA1 2BQ


As Seen On

Get in touch with

Empire Chase Limited

Branch - Harrow, HA1

Search by
Useful information
About allAgents
For agents
Facebook Twitter Google+ Instagram LinkedIn