This is the words estate agent I have ever had. Unbelievably rude, useless to get hold of and nil quality of service. They try to squeeze every penny where ever possible, and the customer is never right. I would advise landlord not to use this company as it will only put tenants off dealing with such people. We have been continuously verbally abused and the agents continue to waste our time by calling us every month saying we haven\'t paid, although the problem is they cannot seem to get their heads around the fact it was paid 3 months in advance! Finally, i can only ever seem to speak with someone who\'s english is definitely not good enough to be talking about financial details.
Hope this helps in your choice of estate agents!
What agent could do to change your mind?
The agent could have done everything the opposite of how they have done, in which case this would be the best agency in the world.