Bourne's were helpful and very professional throughout the purchasing process.
In particular, Gemma was always available to answer queries and concerns and demonstrated a high degree of verbal and written communication skills. She performed a difficult balancing act, in that the vendors were obviously Bourne's clients, and yet, as buyers, we always felt that she was working in our best interests as well. She is a real credit to Bourne's. We would have no hesitation in recommending Bourne to family and friends.