While they were friendly at first, my experience with Andrew Kent was characterised by their incompetence and thoughtlessness. The property was (and remained) unfinished, scaffolds were raised in front of my only windows without so much as letting me know, for a year they did not arrange for separate gas and electricity meters in a converted flat even though I repeatedly asked for it, which led to endless problems with utility companies. To top it off when I left they arranged viewings with as good as no notice. On one of which the 'prospective tenant' stole electronic goods. They have not so much as apologised.