My flatmate and I were living at a flat managed by D J Alexander in Glasgow. The building the flat was at got on fire, and we had to leave the property. Neil Thomson, Manager, and Mark, employee, helped us in everything they could and defend us against the insurance company. Once we found something else, we did not have a single problem to have our deposit and remaining rent back. And not only basing on this situation, but during the whole length of our tenancy with them, I can say they are an excellent agency, really easy and good to deal with.