Raphael came around at my convenience and had the flat up on rightmove straight away. We had an acceptable offer and deposit within two days of viewings. The tenants decided to pull out and lose their deposit at the last minute (international relocation) at which point Raphael re-advertised the property aggressively, persisting until we got another attractive offer. As I\'m out of the country it was also important that as managing agent I could trust Raphael to take care of everything necessary which he has done¢â‚¬â€he has a network of trustworthy tradesmen that he always uses. Cost wise he was 3% below the closest other fully-managed offer. I will use him to let my property again if I remain out of the country.