While looking for a property to buy in Kenilworth I dealt with a lot of estate agents but Tom Glancy at hertiage was definitely the most helpful. He remembered my search criteria, so I didn't have to keep reminding him of it every phone call. I always felt confident that he would keep me up to date with new properties coming on to the market. He always listened to feedback about properties and then remembered this when showing us future properties. He was always efficient and returned my many calls promptly. Basically Tom made house hunting as easy as possible.