100% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
90% lettings fee satisfaction
Sep 12,2019
Sep 12,2019
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Yates Hellier are the letting agent for my property and they have done an excellent job this last 12 months. Inspections of the property are detailed without being obtrusive, any maintenance issues are dealt with efficiently and in a cost effective manner. The monthly statements are clear and timely. The marketing materials were attractive and they found some tidy, reliable tenants for my flat promptly.
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reviewed by 'Lindsay'
16th Sep 2020
reviewed by 'Raul Ros Morales'
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £143,500 | £327,000 |
| Lettings | 97% | 90% | £330 | £1,750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 66 | 1 | 44 | 4 | 15 | 0 | 1 | 1 | 2 | 0 |
Areas covered
- G1
- City Centre
- G2
- West End
- G3
- South Side
- G4
- G5
- G11
- G12
- G20
- G41
- G51
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Featured Review
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Apr 04,2019
Apr 04,2019
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After researching all types of estate agents to sell my city Centre flat I was torn between thinking that the flat will sell itself, to use an online estate agent and save myself four figures- or to use a âproperâ estate agent. I decided to ...
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Comment on agent fees
Better value than high street estate agents. The money I paid was covered five fold by the higher sale price they engineered.
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Jun 04,2019
Jun 04,2019
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Yates Hellier Client Testimonial
Myself and my partner have used Yates Hellier for several years both to sell and to rent properties as private landlords; our experiences have always been absolutely first class.
Having used other property companies in the past, Yates Hellier have been ...
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Comment on agent fees
Agent fees were spot-on and worth every penny for the level of service provided.
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Oct 17,2018
Oct 17,2018
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I recently purchased for buy-to-let a property in Merchant City, Glasgow, marketed by Yates Hellier. On viewing the property, Mr.Yates, a courteous professional with in-depth knowledge of the local property market, readily answered all my questions to my satisfaction. As I was new to ...
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Comment on agent fees
Reasonable
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Jul 05,2017
Jul 05,2017
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Being an oversees landlord, selling my property in Glasgow wasn't something I was looking forward to. After narrowing my choice to two estate agents after many phone calls and emails, my friend recommended I consider Yates Hellier. They had just bought with them and found ...
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Comment on agent fees
Similar to other agents I spoke with at the time
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Jul 10, 2017
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Hi Jason, thank you for your kind review. I really enjoyed working with you and your flat. ...
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Aug 24,2017
Aug 24,2017
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I simply cannot recommend Ross and Jack at Yates Hellier highly enough. Their work to assess, photograph and advertise our property was quick & professional which secured us a choice of attractive potential tenants. It was hard for us initially to think about renting out our ...
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Comment on agent fees
Competitive within the market for an absolutely sterling service which I'm sure most other agents couldn't match.
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Sep 16,2020
Sep 16,2020
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The staff are nice. However, I had some problems in my flat which were not nice at all. First, I had rats, twice in less than a year. They ended up solving the issue, but it took time. Second, one of the ceiling lamps fell ...
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Sep 18, 2020
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Hi Raul,
Thanks for sharing your experience, and I'm glad to hear that you found our staff nice.
Sorry to hear that you had a couple of issues with your property. As you will be aware, vermin entry is a very common issue in the West End of Glasgow at present. We took all measures to locate as many possible points of entry behind your kitchen units. This is never a straight forward task without being intrusive, and as such, it required a couple of visits to appropriately locate and block an ...
Feb 02,2020
Feb 02,2020
0
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We had the pleasure of selling our flat through Ross at Yates Hellier. He provided a first class service from start to finish. For anyone considering selling their flat I’d recommend Yates Hellier. Ross was professional, enthusiastic and positive and always kept us up ...
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Jan 31,2020
Jan 31,2020
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Was recommended to us and would recommend him to others,Went out of his way to help us and make the process of selling our flat run smoothly.Thanks Ross for the 5star treatment....
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Nov 29,2019
Nov 29,2019
0
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We used Yates Hellier for the sale of two properties in Glasgow. The latter was a very complicated process and definitely would not have completed but for unstinting attention and care from Ross Yates. He has an excellent team behind him. Together they provide a ...
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Nov 14,2019
Nov 14,2019
0
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I have nothing but the highest praise for Ross and all of the team at Yates Hellier. What can I say?
I reside overseas and rarely use such praise but as the selling agent, Ross did an awesome job and from what I can see, ...
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Sep 30,2019
Sep 30,2019
0
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Yates Hellier had been recommended by a neighbour. They up to their reputation in providing an excellent service. They arranged all the promotion and handled all the bookings and viewings and subsequent negotiations on our behalf. The whole process was quick and as pain free ...
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Sep 12,2019
Sep 12,2019
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Yates Hellier are the letting agent for my property and they have done an excellent job this last 12 months. Inspections of the property are detailed without being obtrusive, any maintenance issues are dealt with efficiently and in a cost effective manner. The monthly statements are ...
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Aug 31,2019
Aug 31,2019
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The whole team at Yates Hellier have been absolutely brilliant. I could not recommend these guys enough. No issue is too small and they have even went out of their way to help when I have had out of office enquiries....
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Aug 31,2019
Aug 31,2019
0
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Best estate agents we've dealt with so far. Myself and my girlfriend have been quite unlucky with dodgy estate agents in the past so it's great to know there's some good property management companies out there. Very friendly staff and always quick to respond if ...
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Aug 30,2019
Aug 30,2019
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I've never had a more straightforward renting experience through a letting agent. I particularly appreciate YH's transparency and clarity of communication, the degree of flexibility they practiced in dealing with us, and the prompt and reasonable responses they provided when we got in touch with ...
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Aug 26,2019
Aug 26,2019
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I have been renting a flat via Yates Hellier for almost two years now and have found them to be extremely helpful.
From when applying to view the flat with Ross to signing the contracts with Vita, everything was done quickly and efficiently.
We have ...
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Aug 19,2019
Aug 19,2019
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I have been a private tenant in a property under the management of Yates Hellier since July 2015. I have also been a private rental tenant within Glasgow since arriving in the city in 1999, dealing with numerous Property Management companies, including some who operate nationwide.
Yates ...
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Aug 18,2019
Aug 18,2019
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I have found Yates Hellier to be extremely helpful throughout my renting experience. They are fast at replying to any enquires or problems we may be having and you are usually always talking to the same member of staff! (Jack and Vita)
I feel Comfortable ...
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Aug 17,2019
Aug 17,2019
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Very professional, helping us to view properties in Glasgow over the New Year period at very short notice. Good communication, good advice, and quick responses to all our queries since moving here....
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Aug 16,2019
Aug 16,2019
0
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Due to personal circumstances I have moved 8 times in last 6 years and I have never come across with such a reliable and friendly service. They are definitely model service to all other property agencies. Fast communication and very professional attitude. They also provide a platform ...
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Aug 15,2019
Aug 15,2019
0
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Great agency, every time we contacted them they were prompt in giving us advice or solving our problems! We are very happy!...
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Aug 06,2019
Aug 06,2019
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The team at Yates Helier are efficient friendly and fast. I'm happy to have signed up with them to manage my rental property. It has given me real peace of mind....
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Aug 06,2019
Aug 06,2019
0
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Excellent service. Jack and the team helped me move from another Agent that constantly disappointed me. They took time with me, listened to all my grumblings about the other agent and really seemed to take it all onboard. The team worked with me to get ...
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Aug 02,2019
Aug 02,2019
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Yates Hellier are an excellent letting agency. They were very helpful in making sure we got settled in well, and any issues or problems we had with the flat, they responded to the email right away and arranged a fix immediately.
We are extremely happy ...
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Aug 01,2019
Aug 01,2019
0
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Yates and Hellier - Jack and Ross are the best Property Managers out there. They are very professional, reliable and completely trustworthy. I would highly recommend to become tenants with them, buy with them, and/or become a landlord. I've dealt with alot of estate ...
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May 31,2019
May 31,2019
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I used Yates Hellier to sell my West End home earlier this year. I appointed them to handle the sale as I had received recommendations from two separate people who had used them previously - they had also just sold a property on the adjacent ...
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May 22,2019
May 22,2019
0
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I have only recently moved over to Yates Hellier in the last six months or so, but I'm glad I have done so. From day one, I have been very impressed with the professional service they have provided for both me and my tenants.
I ...
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May 16,2019
May 16,2019
0
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Ross, Jack and all the team at Yates Hellier provide a thoroughly professional service, handling all aspects of our property let with the utmost efficiency. We have complete peace of mind knowing that we have experts in control....
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Comment on agent fees
Competitive rates, the service provides value for money
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May 15,2019
May 15,2019
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Had been looking for an upmarket quality property to buy as both an investment and with a view to renting out.
Was attracted to the quality properties advertised by Yates Hillier and with the unlimited kind assistance of Ross Yates I quickly and easily made ...
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Comment on agent fees
Fair and reasonable
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May 15,2019
May 15,2019
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The staff at Yates Hellier were some of the most professional I have worked with. Their attention to detail and their knowledge of the industry is excellent. My apartment was rented out within a week of being on Yates Helliers listings. Couldn't have been easier. ...
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Last updated at 1:49 PM 02/07/2018 by allAgents
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