Express Estate Agency
Head Office, Manchester, M2
4.3/5, 725 reviews
84% recommended
77% sales valuation accuracy
81% sales fee satisfaction
75% lettings valuation accuracy
75% lettings fee satisfaction

“It was a great experience to buy a property f......”

Share on :
Sep 11,2019
Minithumbup
By: 'Name'
Sep 11,2019
0 people found
this helpful
It was a great experience to buy a property from Express Estate Agency, team was really very helpful in all cases, As a first time buyer, I struggled initially to arrange things but their continued support really made that happened.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Express Estate Agency
St Georges House, 56 Peter St
Manchester
Lancashire
M2 3NQ
0161 209 3161

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 77% 81% £30,000 £3,750,000
Lettings 75% 75% £400 £850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 0 0 356 34 239 11 7 74
Areas covered
  • M1
  • Nationwide
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS

“The rating of 4 stars is not the agency but t......”

Share on :
Jan 10,2020
Minithumbup
By: 'Em Jay'
Jan 10,2020
0 people found
this helpful
The rating of 4 stars is not the agency but the one agent who actually didn't drop the ball. Communication was not the best and staff seemed to change so when I came in contact with Joanna, she took ownership of the problems I'd been experiencing ...
read full review
Was this helpful? Yes

“We purchased a house recently and had advice ......”

Share on :
Jan 04,2020
Minithumbup
By: 'Amanda Moran'
Jan 04,2020
0 people found
this helpful
We purchased a house recently and had advice and guidance from Liam. He was professional, knowledgeable and approachable throughout and was able to make the process easier for us....
read full review
Was this helpful? Yes

“We have had the best experience with Express ......”

Share on :
Dec 12,2019
Minithumbup
By: 'Dawn Ginger'
Dec 12,2019
0 people found
this helpful
We have had the best experience with Express and would highly recommend them to anyone that is looking for an estate agent who makes your sale/ purchase personal and as stress free as possible. Nicole from the progression team is helpful, friendly and kept us ...
read full review
Was this helpful? Yes

“We bought a house through Express Estate Agen......”

Share on :
Dec 03,2019
Minithumbup
By: 'Jennie Edwards'
Dec 03,2019
0 people found
this helpful
We bought a house through Express Estate Agency and Rebecca Papatheodoulou, the service and support they provided us as a buyer was brilliant. Excellent timely communications, follow up's with solicitors regularly and made sure the sale was progressing for all parties at agreed timescales. The ...
read full review
Was this helpful? Yes

“Michael Okunnu,...”

Share on :
Dec 02,2019
Minithumbup
By: 'Alison Cooper'
Dec 02,2019
0 people found
this helpful
Michael Okunnu, sales progressor, was very helpful and instrumental in completing the sale of my house. Michael was very efficient and very pleasant to deal with and did more than any other of the agents I dealt with to bring the sale of my property ...
read full review
Was this helpful? Yes

“Excellent customer service representative was......”

Share on :
Nov 15,2019
Minithumbup
By: 'William Horner'
Nov 15,2019
0 people found
this helpful
Excellent customer service representative was fantastic sold my house in 4days at asked price love to all of the team...
read full review
Was this helpful? Yes

“Very good team and pro active would recommend......”

Share on :
Nov 11,2019
Minithumbup
By: 'Joseph Drinkwater'
Nov 11,2019
0 people found
this helpful
Very good team and pro active would recommend to all my contacts and friends Callum has updated me with regards to all points on this sale....
read full review
Was this helpful? Yes

“Excellent services are provided by Express Es......”

Share on :
Nov 02,2019
Minithumbup
By: 'Vrezh Grigoryan'
Nov 02,2019
0 people found
this helpful
Excellent services are provided by Express Estate Agency. I have had a great experience - friendly, reliable, and responsible. The process of buying a house has been super quick....
read full review
Was this helpful? Yes

“Tara is a credit to your company, friendly pe......”

Share on :
Nov 02,2019
Minithumbup
By: 'Mark Buckmaster'
Nov 02,2019
0 people found
this helpful
Tara is a credit to your company, friendly personable and proactive. Well done Tara! And I have to keep writing to reach 20 words which is a bit rubbish...
read full review
Was this helpful? Yes

“Highly recommended...”

Share on :
Sep 20,2019
Minithumbup
By: 'Julie knight'
Sep 20,2019
1 people found
this helpful
Really pleased with Express estate agency. Our property had been with another agency for over a year with very little traffic. Within six weeks of us changing to express the property was sold. The sales progressor Natalie Jenkins was fabulous and kept our spirits up ...
read full review
Was this helpful? Yes

“I 've just sold my house with Express Estate ......”

Share on :
Sep 11,2019
Minithumbup
By: 'Anca Bucur'
Sep 11,2019
0 people found
this helpful
I 've just sold my house with Express Estate Agency and I am very pleased with the service I received. Very good communication in special with Sophie and Nicole. Quick response from them ,chasing solicitor when needed,very proactive. I definitely recommend Express Estate Agency....
read full review
Was this helpful? Yes

“It was a great experience to buy a property f......”

Share on :
Sep 11,2019
Minithumbup
By: 'Name'
Sep 11,2019
0 people found
this helpful
It was a great experience to buy a property from Express Estate Agency, team was really very helpful in all cases, As a first time buyer, I struggled initially to arrange things but their continued support really made that happened....
read full review
Was this helpful? Yes

“Overall a quick sale. Considering house had been for sale with other estate agents over a period of 2 years....”

Share on :
Sep 10,2019
Minithumbup
By: 'Mr Whippy Ices'
Sep 10,2019
0 people found
this helpful
We were impressed at how quickly we were having prospective buyers viewin house. We had more viewings in 6 weeks with Expressway than we did in a 2 year period with local to us estate agents....
read full review
Comment on agent fees
We felt the fees charged were very reasonable.
Was this helpful? Yes

“worst agency to deal with. Probably the most ......”

Share on :
Jul 22,2019
Minithumbdown
By: 'Yashraj Ail'
Jul 22,2019
1 people found
this helpful
worst agency to deal with. Probably the most unprofessional and appalling agency that we have ever come across. To begin with the agents kept on forcing us to sign up for the solicitors that the agency recommended. We were indirectly persuaded to pay a large ...
read full review
Was this helpful? Yes

“Great advice and serviceGreat advice and ser......”

Share on :
Jul 18,2019
Minithumbup
By: 'JAVAD'
Jul 18,2019
1 people found
this helpful
Great advice and service Great advice and service, professional advice friendly, would highly recommend. Special thanks to Daniel Healey and Natalie Jenkins. We would recommend the Express Estate Agency as they are helpful, explain matters clearly and helped us until the purchasing the property....
read full review
Was this helpful? Yes

“Great service from start to finish...”

Share on :
Jul 11,2019
Minithumbup
By: 'Lauren Batchelor'
Jul 11,2019
0 people found
this helpful
Great service from start to finish. Would like to personally thank Nicole for her help in getting us moved to our forever home. It's been a pleasure!...
read full review
Was this helpful? Yes

“Utterly incompetent...”

Share on :
Jul 10,2019
Minithumbdown
By: 'Phil Knight'
Jul 10,2019
3 people found
this helpful
My house went up for sale in January 2018 after I believed the 'sell your house in 30 days' they claimed. By May I had only 3 viewings, and during this time, after following EEA's advice I had dropped the price 3 times to attract viewers. I found communication ...
read full review
Was this helpful? Yes
By: Arnold Harris
Aug 24, 2019
View all comments (1)
Worst estate agents ever! Saw a house advertised. Hung on for an eternity to get through to Express agent on phone... after many attempts. Very uninterested rep who eventually took my call. They didnt contact the vendor to make my viewing, so I did it myself. House now bought, WITHOUT Express ...

“Nicole Bradburn was great!...”

Share on :
Jul 03,2019
Minithumbup
By: 'Joe Dunn'
Jul 03,2019
0 people found
this helpful
Nicole bradburn was possibly one of the best customer service providers I've ever came across. I spent 5 years in customer services so I don't make that comment lightly! She was a star from I was assigned to her until we completed today. I can't thank ...
read full review
Was this helpful? Yes

“Viewed a property, made an offer. Got into wo......”

Share on :
Jul 02,2019
Minithumbdown
By: 'Jones'
Jul 02,2019
0 people found
this helpful
Viewed a property, made an offer. Got into work the next day and the property was sold, did not even bother to come back to me to see if i would increase, bad for the vendor as they could have got more money. Needless to ...
read full review
Was this helpful? Yes

“Fanatstic agents....”

Share on :
Jun 28,2019
Minithumbup
By: 'Mr Michael T Knowles'
Jun 28,2019
0 people found
this helpful
Fanatstic agents. Rebecca P has been amazing in ensuring my sale went through smoothly. I would definitely use this agents again...
read full review
Was this helpful? Yes

“I've only given 1 star but it should be none.......”

Share on :
Jun 21,2019
Minithumbdown
By: 'Sharon Davies'
Jun 21,2019
0 people found
this helpful
I've only given 1 star but it should be none. I receive 5 phone calls a day, even though I have phoned them and asked them to stop calling me, I have also blocked there calls, but still they phone...
read full review
Was this helpful? Yes

“Joan Green...”

Share on :
Jun 13,2019
Minithumbup
By: 'Win and Walt Holmes'
Jun 13,2019
1 people found
this helpful
I would just like to sing the praises of both team members they have been brilliant nothing was too much trouble for them and I would certainly recommend them...
read full review
Comment on agent fees
good
Was this helpful? Yes
By: Natalie Jenkins
Jun 18, 2019
View all comments (1)
Thank you Win & Walt for taking the time to write :) it was a pleasure dealing with you ...

“Exceptional service...”

Share on :
Jun 10,2019
Minithumbup
By: 'Lilac Cottage'
Jun 10,2019
0 people found
this helpful
Nicole provided exceptional service for us by keeping us well informed on the progress being made up until the completion. She was always very friendly and efficient on the telephone and on the odd occasion Nicole was unavailable we always knew she would return our ...
read full review
Was this helpful? Yes

“Excellent communication...”

Share on :
Jun 04,2019
Minithumbup
By: 'Amanda'
Jun 04,2019
0 people found
this helpful
Rebecca was true to her word and kept in touch reguarly. She kept us all informed and helped the purchase run quite smoothly...
read full review
Was this helpful? Yes

“First Class Service...”

Share on :
Jun 01,2019
Minithumbup
By: 'Annie'
Jun 01,2019
1 people found
this helpful
Absolutely first class service. After a fruitless 6 months with another agency, we switched to Express and sold within the week. Nothing was too much trouble. Nicole Bradburn deserves a special mention for the service she provided in navigating a tempestuous situation with our buyers who ...
read full review
Comment on agent fees
Worth the fees
Was this helpful? Yes

“Extremely helpful and friendly...”

Share on :
May 29,2019
Minithumbup
By: 'Danny and Hayley'
May 29,2019
0 people found
this helpful
Great service and surprisingly informative with weekly updates. This helped ease any nerves with a smooth process and keeping us in the loop. Thank you Rebecca 😁...
read full review
Comment on agent fees
Vendors agent
Was this helpful? Yes

“excellent but......”

Share on :
May 27,2019
Minithumbdown
By: 'David Robinson'
May 27,2019
0 people found
this helpful
Staff were excellent - friendly, on the ball, and the guy who was my main contact, Stephen - i felt he was genuinely "with me" during a challenging couple of months. But, 1 * deducted - the buyer of my flat was persuaded by it having a ...
read full review
Comment on agent fees
My flat sold for 38.5k, and even though i risked paying the smaller Express fee (non refundable) of well over £1000, its a lot to lose. With hindsight i would have chosen a local agency, who charge a percentage of sale fee. i think Express should do same for small sales. Should say - i got a lot less for the flat than Express's estimate
Was this helpful? Yes

“Local service from a national agency...”

Share on :
May 24,2019
Minithumbup
By: 'Dave McF'
May 24,2019
1 people found
this helpful
Great service from team at Express. They were always available to answer questions and provided useful feedback at every stage. When it took time to find a buyer they provided helpful advice and kept us up to speed on any interest being shown. When things ...
read full review
Comment on agent fees
Reasonable
Was this helpful? Yes

“Excellent Service...”

Share on :
May 24,2019
Minithumbup
By: 'Chris'
May 24,2019
0 people found
this helpful
Having never used an online-only estate agent before we had our reservations about doing so, but I can honestly say that Jade H. from Express Estate Agency was a pleasure to deal with and a lot more helpful than many local estate agents I've dealt ...
read full review
Comment on agent fees
Competitive - around what is expected
Was this helpful? Yes

“hose move...”

Share on :
May 20,2019
Minithumbup
By: 'Tom and Lorraine'
May 20,2019
0 people found
this helpful
Jade Hegarty was helpful quick and great to deal with, smoothed the way in our sale and communicated with everyone concerned. Leo was very helpful in finding and communicating with our buyers...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:28 AM 10/11/2017 by Natalie

Awards won by Express Estate Agency, Manchester M2 3NQ


As Seen On

Find the Best Agent to
Sell or Rent Your Home