Universal Square, Manchester, M12
4.6/5, 1859 reviews
94% recommended
88% sales valuation accuracy
90% sales fee satisfaction
Springbok Estate Agents in Manchester

“Jay was Very Helpful and got me the deal I wa......”

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Sep 11,2019
Minithumbup
Alex
By: 'Ian Thompson'
Sep 11,2019
0 people found
this helpful
Jay was Very Helpful and got me the deal I was after. Great help, very thorough, very satisfied with my experience.
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Opening Hours
Address

Springbok Properties
1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 88% 90% £22,500 £9,800,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
53 3 5 1 875 39 772 24 42 45
Areas covered
  • National
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
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“Excellent service from springbok properties f......”

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Sep 18,2019
Minithumbup
By: 'Adele leadbitter'
Sep 18,2019
0 people found
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Excellent service from springbok properties fast and efficient no nonsense very positive experience and helpful staff making the whole experience much easier...
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“Megan Calvert has been very helpful and suppo......”

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Sep 17,2019
Minithumbup
By: 'Faz Afzal'
Sep 17,2019
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Megan Calvert has been very helpful and supportive. She has made the process very easy and approachable. We have had a good experience with Springbok Properties....
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“Excellent Service...”

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Sep 17,2019
Minithumbup
Natalie
Jamie
By: 'Dawn'
Sep 17,2019
0 people found
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I contacted Springbok to help me sell my late fathers property. Very professional, and Jamie kept in contact with regards to viewings etc. My sales progressor Natalie was amazing, during the difficult and frustrating time of trying to complete the sale. I really couldn't have ...
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“I received a great service with Jay Khan, he ......”

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Sep 17,2019
Minithumbup
By: 'Cleo Petherick'
Sep 17,2019
0 people found
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I received a great service with Jay Khan, he was fast to respond when I had any questions, and professional in his manner. He explained the process very well and put me at ease answering my questions. My family member corresponded with Kyle who was ...
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“So far so good!...”

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Sep 17,2019
Minithumbup
By: 'John Laird'
Sep 17,2019
0 people found
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So far so good. Started our buying process with Junaid who was thorough, professional and friendly. He responded to any enquiries within good time frames. He has now passed us onto the progression team and I'm confident that they will perform with the same professionalism ...
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“We are so glad we went with Springbok propert......”

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Sep 16,2019
Minithumbup
By: 'Maxine Dennett'
Sep 16,2019
0 people found
this helpful
We are so glad we went with Springbok properties to sell our house. We were given Megan Calvert who helped us through the prosess and kept us up to date from the begining up until the house was sold. Thank you so much Megan your ...
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“Best service...”

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Sep 13,2019
Minithumbup
By: 'Neil Hunter'
Sep 13,2019
0 people found
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From the first call to Victoria Coffey she was very friendly and professional and kept us fully updated on what we had to do with the hub, payments and what information we had to gather. After the first call she kept in touch and let ...
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“Always kept in loop good communication from s......”

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Sep 12,2019
Minithumbup
ryan
By: 'Joe buglass'
Sep 12,2019
0 people found
this helpful
Always kept in loop good communication from start to finish. Well worth a try if your selling your property or letting....
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“Jay was Very Helpful and got me the deal I wa......”

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Sep 11,2019
Minithumbup
Alex
By: 'Ian Thompson'
Sep 11,2019
0 people found
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Jay was Very Helpful and got me the deal I was after. Great help, very thorough, very satisfied with my experience....
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“Friendly stress free service....”

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Sep 10,2019
Minithumbup
By: 'Jono'
Sep 10,2019
0 people found
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From start to finish we were always kept informed of the progress. Professional and friendly. Would highly recommend anyone who is looking to by to use this company...
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“I was very impressed with the help and contac......”

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Sep 10,2019
Minithumbup
By: 'smith'
Sep 10,2019
0 people found
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I was very impressed with the help and contact I experienced with Springbok. The main contact Megan was very helpful and was always prompt in answering and returning calls....
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“Excellent service from Springbok...”

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Sep 09,2019
Minithumbup
By: 'Kath'
Sep 09,2019
0 people found
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Just bought a property from Springbok the process has been simple and the service excellent throughout. I would definitely buy from them in the future....
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“Did exactly what they said they would. Arrang......”

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Sep 08,2019
Minithumbup
By: 'Mr Steven Macham'
Sep 08,2019
0 people found
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Did exactly what they said they would. Arranged plenty of viewings in a short space of time and a sensible offer came in within two weeks. The agent (Kevin Williams) was always friendly and very professional being clear and concise. If you want to sell ...
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“Natalie Jackson is the only redeeming feature......”

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Sep 08,2019
Minithumbdown
By: 'Margaret Chapman'
Sep 08,2019
0 people found
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Natalie Jackson is the only redeeming feature of our dealings with Springbok. I don't know what we would have done without her. She has bee patient and understanding throughout our long and involved sale and has worked hard to get us to the end, a ...
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“From my first contact I received professional......”

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Sep 07,2019
Minithumbup
By: 'Julie Daniel'
Sep 07,2019
0 people found
this helpful
From my first contact I received professional help and advice from everyone I spoke to, leading to a swift and satisfactory deal....
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“The team were fantastic adviced us the best r......”

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Sep 06,2019
Minithumbup
Ahmed
By: 'Claire Glaister'
Sep 06,2019
0 people found
this helpful
The team were fantastic adviced us the best root to take and it work sold my house in 2 week. Really friendly, reliable and really understanding....
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“Perfect service no problems 1st BTL all going......”

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Sep 06,2019
Minithumbdown
Ahmed
By: 'David draper'
Sep 06,2019
0 people found
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Perfect service no problems 1st BTL all going well thanks to Ahmed on his professional attitude. Hopefully I'll have a tenant straight away once all gone through....
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“The agent I dealt with was a positive and friendly ......”

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Sep 04,2019
Minithumbdown
By: 'Mrs REBECCA TYLER'
Sep 04,2019
0 people found
this helpful
The agent I dealt with was a positive and friendly guy who kept in touch well with me via telephone calls and emails, but unfortunately on each occasion that we viewed the same property, the house was not ready to be viewed at all.... The ...
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“Quick response to our enquiry - rung minutes ......”

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Sep 04,2019
Minithumbup
By: 'Katie Wilson'
Sep 04,2019
0 people found
this helpful
Quick response to our enquiry - rung minutes after and on a Saturday. Really clear and helpful. Pleasant phone manner. Made the process quick and efficient. Thanks....
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“Excellent service provided. The house was sol......”

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Sep 03,2019
Minithumbup
By: 'Sophie'
Sep 03,2019
0 people found
this helpful
Excellent service provided. The house was sold in a short period off time, all in all a good service was given....
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“Rental property for sale...”

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Sep 03,2019
Minithumbdown
Ben
By: 'Gill Johnson'
Sep 03,2019
0 people found
this helpful
We placed our previously rented property with Springbok after meeting with their valuer Paul. We were impressed by his service on the day. We were then contacted by Ben Taylor who has been our point of contact during the process. He has maintained good levels ...
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“Very professional operation straight from fir......”

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Sep 03,2019
Minithumbup
By: 'Andrew Whyatt'
Sep 03,2019
0 people found
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Very professional operation straight from first contract, through agreement, photos and marketing. Overall excellent customer service. Fine tuned negotiation managed to get us our target price!...
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“Extremely efficient and professional service.......”

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Sep 03,2019
Minithumbup
Kevin
By: 'Elizabeth Nix'
Sep 03,2019
0 people found
this helpful
Extremely efficient and professional service. Smooth from start to finish. Kevin was thorough and very informative. I would certainly recommend this company to friends....
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“Vicky Coffey...”

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Sep 03,2019
Minithumbup
By: 'Julie Johnston'
Sep 03,2019
0 people found
this helpful
Vicky Coffey was everything I had hoped for when selling my house. If she wasn’t available she always got back to me quickly. She kept in contact with me regularly and updated me as to where we were with viewings and any feedback. I ...
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“Sale went very well and quickly would have li......”

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Aug 31,2019
Minithumbup
Ahmed
By: 'Kenneth Laybourne'
Aug 31,2019
0 people found
this helpful
Sale went very well and quickly would have liked to have had more regular contact.as we mostly had to contact them ourselves to get updates. But overall things went well....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents

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Springbok Properties

Branch - Universal Square, Manchester, M12