Universal Square, Manchester, M12
4.7/5, 2040 reviews
94% recommended
89% sales valuation accuracy
90% sales fee satisfaction
Springbok Estate Agents in Manchester

“Jay was Very Helpful and got me the deal I wa......”

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Sep 11,2019
Minithumbup
Alex
By: 'Ian Thompson'
Sep 11,2019
0 people found
this helpful
Jay was Very Helpful and got me the deal I was after. Great help, very thorough, very satisfied with my experience.
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Opening Hours
Address

Springbok Properties
1 Universal Square, Devonshire Street North
Manchester
Greater Manchester
M12 6JH
0800 068 7935

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 89% 90% £22,500 £9,800,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
56 3 6 1 951 42 861 27 48 46
Areas covered
  • National
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Sales TPOS Lettings TPOS DPS
Rankings
Latest Properties

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“Could do with more frequent contact from agen......”

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Jan 23,2020
Minithumbup
By: 'Helen Howard'
Jan 23,2020
0 people found
this helpful
Could do with more frequent contact from agent, rather than every fortnight. More feedback after viewings, if there is anything we could change etc....
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“Sale of 9 Fir Grove...”

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Jan 22,2020
Minithumbup
By: 'Jerry Castle'
Jan 22,2020
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So far well done, good contact from all parties at Springbok and l know have an acceptable offer. Thank you to Ryan who got the latest number to where l wanted and understood that l did not want to undersell the asset l owned. I ...
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“Professional company - always got good commun......”

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Jan 22,2020
Minithumbup
Kevin
By: 'Martin Ring'
Jan 22,2020
0 people found
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Professional company - always got good communication from Kevin in good time and house was sold within 9 weeks of being listed with them after previously not selling for over a year...
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“We have just bought a property from Springbok......”

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Jan 22,2020
Minithumbup
By: 'Jackie Ashley'
Jan 22,2020
0 people found
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We have just bought a property from Springbok. The communication from Kyle was excellent. They were very helpful and reassuring....
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“Junaid Khan was really helpful from the start......”

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Jan 22,2020
Minithumbup
By: 'Debra Smith'
Jan 22,2020
0 people found
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Junaid Khan was really helpful from the start of my sale . He kept me informed and sold my house in 7days . Definitely would recommend Springbok Properties to anyone who wants to sell their house....
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“No complaints at all...”

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Jan 21,2020
Minithumbdown
By: 'BPA'
Jan 21,2020
0 people found
this helpful
No complaints at all. Sales Manager Ben Taylor was very helpful and always returned my calls / emails promptly. Good service in a busy and competitive sector. A+...
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“Excellent service from Kyle. Kept us informed......”

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Jan 21,2020
Minithumbup
By: 'Cheryl & Mark Bates'
Jan 21,2020
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Excellent service from Kyle. Kept us informed and up to date all through negotiations of our purchase. Friendly, helpful and polite when dealing with him over the phone. Thank you so much...
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“Delivered excellent customer service & stuck ......”

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Jan 21,2020
Minithumbup
By: 'Emma Fareham'
Jan 21,2020
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Delivered excellent customer service & stuck to his word & was also very helpful & polite. Can honestly say it has been a pleasure....
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“Good Service...”

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Jan 20,2020
Minithumbup
By: 'Julie Clarke'
Jan 20,2020
0 people found
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Kevin Williams gave excellent service as a buyer, he kept me well informed and took my feedback onboard about the property I was interested in. In future I wouldn’t hesitate in buying or selling property with the company or Kevin & wish him all the ...
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“Excellent service & communication through Spr......”

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Jan 18,2020
Minithumbup
By: 'Lisa Tanner-Jones'
Jan 18,2020
0 people found
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Excellent service & communication through Sprinbok with Megan Calvert. They made the process easy and stress free. Would definitely recommend....
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“Brilliant from the start. Junaid was our cont......”

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Jan 17,2020
Minithumbup
By: 'Timothy Morris'
Jan 17,2020
0 people found
this helpful
Brilliant from the start. Junaid was our contact always helpful and kept us well informed throughout the process. Buying a house made easy!...
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“Excellent service...”

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Jan 17,2020
Minithumbup
Ahmed
By: 'Jack yates'
Jan 17,2020
0 people found
this helpful
Excellent service sold my house in under a week Ahmed seddon was helpful and was in regular contact throughout the process...
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“3 Bedroom Semi - Meir...”

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Jan 17,2020
Minithumbup
Ben
By: 'James Potts'
Jan 17,2020
0 people found
this helpful
The sales negotiator was very helpful and informative. He explained the process and arranged the viewing smoothly. The property had significant interest, due to being priced very competitively, and had 14 offers made on it. The sales negotiator kept me updated and thus far has performed ...
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“Great to deal with...”

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Jan 16,2020
Minithumbup
Jenna
emma
By: 'phillip hayton'
Jan 16,2020
0 people found
this helpful
They were really helpful staff and explained everything easily especially selling for the first time. Would Recommend to anyone selling there house....
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“Kyle Williams has been informative courteous......”

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Jan 15,2020
Minithumbup
Shannon
Kyle
By: 'Isobel Ward'
Jan 15,2020
0 people found
this helpful
Kyle Williams has been informative courteous and sensitive with the complex nature of House sale. I would recommend Springbok as I have been treated with courtesy and respect and consideration in a very awkward environment sometimes:...
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“Great Estate agents. Sold my house within 3 d......”

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Jan 15,2020
Minithumbup
By: 'Catrina Cockburn'
Jan 15,2020
0 people found
this helpful
Great Estate agents. Sold my house within 3 days and for a fantastic price too. Junaid was fantastic with us every step of the way....
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“Fantastic service!...”

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Jan 14,2020
Minithumbup
By: 'Tracey Kerry'
Jan 14,2020
0 people found
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Fantastic service, very efficient and made the whole process so easy. Victoria Coffey was our main contact and nothing was too much trouble. She is an asset to your company. Victoria kept us in the loop at all times and went the extra mile to ...
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“Fantastic service. Quick, efficient, straight......”

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Jan 14,2020
Minithumbup
ryan
By: 'Shazad Ali'
Jan 14,2020
0 people found
this helpful
Fantastic service. Quick, efficient, straightforward process. Excellent communication from Ryan Ruscoe at the company and everything was well explained and plain sailing....
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“Victoria Coffey at springbok was absolutely a......”

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Jan 14,2020
Minithumbup
By: 'jayne holland'
Jan 14,2020
0 people found
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Victoria Coffey at springbok was absolutely amazing, she maintained good links between me and the seller and other agencies and was really helpful and supportive at every stage....
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“Great service, kept in constant contact, effi......”

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Jan 12,2020
Minithumbup
Kiran
By: 'Hilton Hornigold'
Jan 12,2020
0 people found
this helpful
Great service, kept in constant contact, efficient. Would use again! >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> twenty words twenty words twenty words twenty words twenty words twenty words...
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“Very happy with the service received from Spr......”

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Jan 09,2020
Minithumbup
By: 'David Irlam'
Jan 09,2020
0 people found
this helpful
Very happy with the service received from Springbok. Victoria gave regular updates on the selling process and was always on hand to answer any questions I had. Thank you Victoria....
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“Reviews about Victoria...”

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Jan 09,2020
Minithumbup
By: 'Fehmida Rashid'
Jan 09,2020
0 people found
this helpful
I am rating not springbok but a professional senior sales negotiator who is really good proactive and very responsible unfortunately springbok guided m3 not correctly and I ended up even after 12 weeks no sale of my house . I want to comment about Victoria who is ...
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“Good agent, good deal, good service...”

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Jan 08,2020
Minithumbup
ryan
Tom
By: 'Jonathan Kirk'
Jan 08,2020
0 people found
this helpful
A bit dubious at first due to the nature of the process but purchased at a good price with a good service. Ryan (initial negotiations) and Tom (progression) kept in touch throughout and gave a good service. Would use again...
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“My 1st time dealing with Springbok and very i......”

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Jan 07,2020
Minithumbup
By: 'Michael Noone'
Jan 07,2020
0 people found
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My 1st time dealing with Springbok and very impressed with Kevin Williams who engaged at the front end of the process and saw through negotiations with the vendor up to me securing the property. The process was much more focused on getting the deal done ...
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“It is legit - You can bag a house for a good price!...”

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Jan 07,2020
Minithumbup
Ben
By: 'MATT'
Jan 07,2020
0 people found
this helpful
We recently went through the home buying process with Springbok. Admittedly at first, we were a little bit daunted with the entire quick sale process and the timelines. We however found a solicitor who said they could work to the time spans. Our mortgage adviser ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE

Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us.


If You Have a Complaint
If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem.
If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can.
Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post.

CustomerServiceManager@springbokgroup.co.uk

Springbok Properties Complaints
Universal Square Devonshire Street North Manchester M12 6JH

To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint.
We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision.
If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly.


www.tpos.co.uk


The Property Ombudsman Ltd

Milford House

43-55 Milford Street

Salisbury Wiltshire SP1 2BP


Telephone: (01722) 333306

Email: admin@tpos.co.uk
Last updated at 10:14 AM 29/04/2016 by allAgents

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Springbok Properties

Branch - Universal Square, Manchester, M12