Nov 03,2012
Rachael Ratcliffe
Nov 03,2012
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Re.: Rachael Ratcliffe, Lettings agent at your Cambridge branch.

I nominated Rachael as Employee of the year, and am quite disappointed that she was not selected!

I consider myself very fortunate that my flat is in Rachael's capable hands. She always goes that extra ¢â‚¬Ëœmile' for me, with such a willing and helpful attitude.

She invariably replies by return to my emails, and manages to find a solution to all the big and small problems that have cropped up.

This is specially appreciated, as I live in Greece and it's therefore even more important to have the reassurance that the property is being well looked after.

I hope that Rachael's talents will be recognized and rewarded, within the company.


Elspeth Fistouri.
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