Head Office, Knowle, Solihull, B93
4.7/5, 34 reviews
97% recommended
100% sales valuation accuracy
96% sales fee satisfaction
Retirement properties and flats for sale | RetirementMove

“Excellent service and communication. Staff we......”

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Sep 08,2019
Minithumbup
Katie
By: 'Angela Goulding'
Sep 08,2019
1 people found
this helpful
Excellent service and communication. Staff were helpful and pleasant and kept me constantly in the loop. I would use this service again.
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Opening Hours
Address

RetirementMove
197b Station Road
Knowle,Solihull
West Midlands
B93 0PU
0800 080 3303

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 96% £44,000 £365,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 22 1 10 0 1 0
Areas covered
  • England
  • Scotland
  • Wales
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of

“Can I just say..........”

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Feb 11,2020
Minithumbup
Allison
By: 'Justine'
Feb 11,2020
0 people found
this helpful
Can I just say how pleased I have been with your service, you have been brilliant and it's such a weight off our shoulders that the property is sold....
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“Sold at last!!!...”

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Jan 15,2020
Minithumbup
Katie
By: 'David'
Jan 15,2020
1 people found
this helpful
My parents flat was on the market for about 2 years before we were recommended to try RetirementMove. The market was sluggish but the viewings picked up again and we then sold the property in less than a year. RetirementMove kept us informed throughout and were ...
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“Having had my mothers flat on the market with......”

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Jan 08,2020
Minithumbup
Katie
By: 'R Brownbridge'
Jan 08,2020
1 people found
this helpful
Having had my mothers flat on the market without any movement Retiremove found a potential buyer within 2 weeks. More impressive was the way they pursued the process particularly in chasing solicitors to such effect that we came to rely on them for info rather than ...
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“Initially our Sales Consultant was Andy Smith......”

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Dec 09,2019
Minithumbup
Allison
By: 'Ms L Wilson'
Dec 09,2019
1 people found
this helpful
Initially our Sales Consultant was Andy Smith Unfortunately he stopped working for Retirement Move so we were concerned by this In spite of this difficult start we were very impressed with Retirement Move Alison and Kate kept us fully informed at all stages of the ...
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“We found Retirement Move to be helpful, follo......”

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Sep 30,2019
Minithumbup
By: 'Mary'
Sep 30,2019
1 people found
this helpful
We found Retirement Move to be helpful, follow instruction & bring our sale to a quick conclusion. We always had questions answered quickly from the office and found they moved forward at the pace we requested...
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“Excellent service all round...”

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Sep 08,2019
Minithumbup
Karen
By: 'John Ansell'
Sep 08,2019
1 people found
this helpful
Karen and Katie were great regarding the sale of my late Mum's retirement flat. Karen worked hard to get a sale especially as the market had taken a dip combined with quite a few residents in the same property passing away in a short period ...
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“Excellent service and communication. Staff we......”

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Sep 08,2019
Minithumbup
Katie
By: 'Angela Goulding'
Sep 08,2019
1 people found
this helpful
Excellent service and communication. Staff were helpful and pleasant and kept me constantly in the loop. I would use this service again....
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“Flat purchase...”

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Jun 13,2019
Minithumbup
Katie
By: 'CB'
Jun 13,2019
1 people found
this helpful
Andy showed us round the flat and the other facilities - he was punctual, friendly and efficient. Katie kept was pro-active and kept in contact with both sides and their respective solicitors and helped push things along to completion. Thanks both....
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“well taken care of...”

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Jun 12,2019
Minithumbup
By: 'Mary'
Jun 12,2019
2 people found
this helpful
After commiting and signing with R/Move we were very quickly doubting our choice of agents and felt we had been over sold the number potential buyers interest but after contacting the office with our concerns, we found the staff kept us up to date ...
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Comment on agent fees
For the service we received we found the fees quite good
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“Brilliant chain chasing...”

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Jun 10,2019
Minithumbup
Katie
By: 'Graham Hole'
Jun 10,2019
1 people found
this helpful
Thank you so much for all your hard work, Katie. My daughter helped me with the sale of my property and my new purchase through your agents and she was delighted with your proactive approach and attention to detail. We both thank you very much....
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“Dad's retirement apartment...”

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Jun 05,2019
Minithumbup
Karen
Katie
By: 'Melanie Moloney-Umpleby'
Jun 05,2019
3 people found
this helpful
Thank you Karen for all your help in choosing the right apartment in the right location for Dad. You were very kind and helpful in explaining everything and also negotiating a good deal for us. Many thanks and kind regards, Melanie on behalf of Graham. ...
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Comment on agent fees
N/A
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“AMELIA COURT...”

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May 22,2019
Minithumbup
Karen
By: 'Richard'
May 22,2019
1 people found
this helpful
Have always found Karen to be most helpful. There are always lots of questions to be asked about the best approach to sell a property. Also, how not to panic when things go slowly....
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Comment on agent fees
I think the fees are reasonable.
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“Thank goodness for Katie!...”

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May 21,2019
Minithumbup
Katie
By: 'Maria'
May 21,2019
1 people found
this helpful
I cannot thank Kate enough. She was extremely helpful at every stage of our long and slightly fraught transaction. She greatly assisted us in helping our sale along (which was the problem), even though she wasn't our selling agent. She guided us through, advising and ...
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Comment on agent fees
Not applicable as we were a buyer.
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“Sale of my fathers McCarthy Stone apartment....”

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Apr 12,2019
Minithumbup
By: 'Bev Kinder'
Apr 12,2019
1 people found
this helpful
Andy was excellent throughout the Sale of my fathers apartment and I would not hesitate to recommend him to others. He was professional, efficient, knowledgeable and approachable at all times. A real asset to your company and I cannot praise him highly enough. Thank you....
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Comment on agent fees
Acceptable amount
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“Smooth move...”

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Dec 12,2018
Minithumbup
By: 'marilyng'
Dec 12,2018
0 people found
this helpful
Without the guidance and advice from George Spencer and his hard work we think that our purchase would not have progressed to completion....
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Comment on agent fees
Not applicable (we are buyers)
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“Sale of appartment...”

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Sep 27,2018
Minithumbup
By: 'Heather'
Sep 27,2018
2 people found
this helpful
Great team and Andy was quick to market the property gave realistic pricing and sold within 3 weeks Thank you to all other staff involved....
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Comment on agent fees
Fees were very acceptable
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“16 Woodgrove Court...”

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Sep 24,2018
Minithumbup
By: 'Miller Family'
Sep 24,2018
2 people found
this helpful
Andy Smith, Katie Clinton and Anita Wheeler provided great help and support in the management of our sale of our Mother's property. All communications were prompt, to the point and courteous....
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Comment on agent fees
We did not make any comparisons, so cannot comment on appropriateness of fees.
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“Mr...”

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Aug 11,2018
Minithumbdown
By: 'Derek'
Aug 11,2018
3 people found
this helpful
After only one visit,she sent the buyer we show him round we sold the appartment ,we also could not Contact her and until we complained we had no contact at all very poor service and we would not recommend you company to anyone...
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Comment on agent fees
Considering we sold the appartment with no back up till we complained the fee should be reduced by half
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By: Amanda
Oct 09, 2018
View all comments (1)
I can confirm that you agreed to do this viewing as we had no key to gain access and we introduced this buyer just 5 days after the property went on the market and they proceeded to buy - a great outcome. ...

“Great service...”

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Apr 23,2018
Minithumbup
By: 'Jane B'
Apr 23,2018
3 people found
this helpful
Andy helped us to sell our Aunt's flat when other agents couldn't.He goes above and beyond.He knows his market very well...
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Comment on agent fees
High but better high fees and a sale than lower fees and no sale
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By: Suzanne
Apr 24, 2018
View all comments (1)
Thank you Jane for your positive review and great feedback for Andy, if anyone can sell retirement property he can! ...

“Andy provided great service and support on the purchase of ......”

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Nov 10,2017
Minithumbup
By: 'Andy Smith'
Nov 10,2017
2 people found
this helpful
Andy provided great service and support on the purchase of my parents new apartment. Always well presented and helpful in all areas....
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“Jess was responsive and helpful in all communications I had ......”

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Nov 08,2017
Minithumbup
By: 'David Roots'
Nov 08,2017
3 people found
this helpful
Jess was responsive and helpful in all communications I had with her concerning the sale. The back office staff were sometimes not as good in ensuring detail and documents were correct and needed to re-do agreements because of errors. At the end the sale came ...
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Comment on agent fees
Fees were acceptable
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“Jess was extremely helpful in helping us buy the apartment ......”

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Oct 12,2017
Minithumbup
By: 'Pat'
Oct 12,2017
4 people found
this helpful
Jess was extremely helpful in helping us buy the apartment in McCarthy and Stone for my mother. She was always friendly, supportive and efficient, and I can thoroughly recommend her to anyone who is contemplating the same move....
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“Very helpful in all respects. Worked to resolve problems when ......”

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Oct 11,2017
Minithumbup
By: 'Margaret S'
Oct 11,2017
3 people found
this helpful
Very helpful in all respects. Worked to resolve problems when asked and seemed to do a good job in showing prospective purchasers the property. Always responded quickly and comprehensively to emails and telephone calls....
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Comment on agent fees
Good
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“Andy was excellent in all aspects of his dealings with ......”

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Jun 14,2017
Minithumbup
By: 'Jon'
Jun 14,2017
2 people found
this helpful
Andy was excellent in all aspects of his dealings with respect to the sale of my late mother's flat, even to the extent of contacting me "out of hours"....
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Comment on agent fees
acceptable
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“He spent a lot of time in the flat with ......”

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Jun 14,2017
Minithumbup
Karen
By: 'Charles'
Jun 14,2017
2 people found
this helpful
He spent a lot of time in the flat with us, but the information he gave was not always accurate (blame the complexities of McCarthy & Stone for that)....
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N/A
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Complaints Procedure

If you have a complaint or wish to feedback directly on our service, please call 0800 080 3303 or email our office team at: admin@retirementmove.co.uk. You can also write to: RetirementMove Head Office, 197b Station Road, Knowle, Solihull, B93 0PU
Last updated at 11:56 AM 05/09/2019 by allAgents

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RetirementMove

Branch - Head Office, Knowle, Solihull, B93