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Sep 06,2019
Sep 06,2019
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I don't even know where to start with this company! So I rented a 2 bed house in Balderton for 2 years and within this time I had the letting agents let themselfs in without prior written or verbal notice given on 4 occasions, one occasion my partner who had been working nights was in bed asleep!
I have always paid my rent on time, kept the property to a good standard and communicated with them in a timely manner so it always shocked me why I was treated so badly!
It all got to stressful with me being pregnant and unwell, I couldn't feel safe in a house I was paying a substantial amount to, and when I questioned this I was treated unfairly, I never received a apology and I just got argumentative comments back, even though it was Belvoir who had broken the tenancy agreement!
They refused to let my landlady know what they had done or how they had spoken to me, so I asked for her details to contact her which they refused again.
Luckly I had her address in my tenancy agreement so I wrote to her, and informed her of there misdoing to which she was disgusted by.
I was left completely stressed out, upset, pregnant and feeling unsafe in my own home, so I saved at a alarming rate so I could buy my own house and not have to deal with these kind of circumstances again.
When I took the keys back they greeted me with a smile until Introduced myself, they then snatched the keys from me and wouldnt provide us any documentation until we pressed for some.
I was told recently by the "manager" that I had brought all the stress on myself and I didn't have any respect for them! I was also told that it was the landlady who paid them and they had nothing to do with me (funny that they don't make comments like this when your agreeing to rent a property).
He was incredibly sarcastic towards the end and seemed very proud that they had made a 9 month pregnant lady move out of a property under undiscrible stress.
So if you want to rent/buy from people that treat you well until they have your money and signature, have no morals and seem to enjoy mistreating people then this is the right company for you!
I have always paid my rent on time, kept the property to a good standard and communicated with them in a timely manner so it always shocked me why I was treated so badly!
It all got to stressful with me being pregnant and unwell, I couldn't feel safe in a house I was paying a substantial amount to, and when I questioned this I was treated unfairly, I never received a apology and I just got argumentative comments back, even though it was Belvoir who had broken the tenancy agreement!
They refused to let my landlady know what they had done or how they had spoken to me, so I asked for her details to contact her which they refused again.
Luckly I had her address in my tenancy agreement so I wrote to her, and informed her of there misdoing to which she was disgusted by.
I was left completely stressed out, upset, pregnant and feeling unsafe in my own home, so I saved at a alarming rate so I could buy my own house and not have to deal with these kind of circumstances again.
When I took the keys back they greeted me with a smile until Introduced myself, they then snatched the keys from me and wouldnt provide us any documentation until we pressed for some.
I was told recently by the "manager" that I had brought all the stress on myself and I didn't have any respect for them! I was also told that it was the landlady who paid them and they had nothing to do with me (funny that they don't make comments like this when your agreeing to rent a property).
He was incredibly sarcastic towards the end and seemed very proud that they had made a 9 month pregnant lady move out of a property under undiscrible stress.
So if you want to rent/buy from people that treat you well until they have your money and signature, have no morals and seem to enjoy mistreating people then this is the right company for you!
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12th Aug 2013
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25th Aug 2012
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Opening Hours
Address
Belvoir
24 Cartergate
Newark
Nottinghamshire
NG24 1UB
01636 686262
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 50% | £575 | £650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 2 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Jan 12,2023
Jan 12,2023
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Absolutely brilliant service, from very friendly staff. We would definitely recommend, we have used this company 5 times in the last 4 years, they are amazing....
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Oct 14,2019
Oct 14,2019
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I have used Belvoir with four properties and I have never had any problems whatsoever, they are a very professional in every way, I would definitely recommend Belvoir Newark....
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Sep 06,2019
Sep 06,2019
0
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I don't even know where to start with this company! So I rented a 2 bed house in Balderton for 2 years and within this time I had the letting agents let themselfs in without prior written or verbal notice given on 4 occasions, one occasion my partner ...
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Jul 03,2017
Jul 03,2017
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Absolutely disgusted with my experience of this lettings agency as a tenant. Unprofessional and eager to take money without resolving difficulties. Poorly maintained property with severe damp issues, and excessive charges for cleaning the property on vacation. Even used the landlord's own cleaning contractors to ...
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Comment on agent fees
Bad
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Jul 03, 2017
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(1)
I am sorry to hear that you are have not been happy with the service you have received from our office regarding the check out of the property.
I would disagree that this was a poorly maintained property with severe damp issues. Regarding the check out, if you would like to contact me directly to discuss your concerns and how you feel we have been hostile and unhelpful and I will do my best to resolve these concerns. ...
Aug 12,2013
Aug 12,2013
2
people found
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They kept the rent, not passing it to the landlord and therefore got me into trouble with the owner, by telling him that I wouldn't pay...
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What agent could do to change your mind?
If only they had been honestAttached Filesnbsp;
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Aug 25,2012
Aug 25,2012
7
people found
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If I did not like the house so much I definatley would not be with belvoir, since the day I moved in there has been problems and they still have not been sorted!!! This has been 5 months, all they ask for is an email or ...
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Nov 03,2011
Nov 03,2011
1
people found
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Having previously rented with other Agents in the town we have found Belvoir Newark to be helpful and friendly. They made sure that everything with our move went smoothly and even sent us a welcome to your new home card after we had moved in. ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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