Belvoir
Newark, NG24
1.8/5, 5 reviews
40% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction

“Unimaginable treatment...”

Share on :
Sep 06,2019
Minithumbdown
By: 'Chloe Bush'
Sep 06,2019
0 people found
this helpful
I don't even know where to start with this company! So I rented a 2 bed house in Balderton for 2 years and within this time I had the letting agents let themselfs in without prior written or verbal notice given on 4 occasions, one occasion my partner who had been working nights was in bed asleep!
I have always paid my rent on time, kept the property to a good standard and communicated with them in a timely manner so it always shocked me why I was treated so badly!
It all got to stressful with me being pregnant and unwell, I couldn't feel safe in a house I was paying a substantial amount to, and when I questioned this I was treated unfairly, I never received a apology and I just got argumentative comments back, even though it was Belvoir who had broken the tenancy agreement!
They refused to let my landlady know what they had done or how they had spoken to me, so I asked for her details to contact her which they refused again.
Luckly I had her address in my tenancy agreement so I wrote to her, and informed her of there misdoing to which she was disgusted by.
I was left completely stressed out, upset, pregnant and feeling unsafe in my own home, so I saved at a alarming rate so I could buy my own house and not have to deal with these kind of circumstances again.
When I took the keys back they greeted me with a smile until Introduced myself, they then snatched the keys from me and wouldnt provide us any documentation until we pressed for some.
I was told recently by the "manager" that I had brought all the stress on myself and I didn't have any respect for them! I was also told that it was the landlady who paid them and they had nothing to do with me (funny that they don't make comments like this when your agreeing to rent a property).
He was incredibly sarcastic towards the end and seemed very proud that they had made a 9 month pregnant lady move out of a property under undiscrible stress.
So if you want to rent/buy from people that treat you well until they have your money and signature, have no morals and seem to enjoy mistreating people then this is the right company for you!
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Belvoir
24 Cartergate
Newark
Nottinghamshire
NG24 1UB
01636 686262

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £575 £650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 2 3 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS Lettings
Latest Properties

No Properties

“Unimaginable treatment...”

Share on :
Sep 06,2019
Minithumbdown
By: 'Chloe Bush'
Sep 06,2019
0 people found
this helpful
I don't even know where to start with this company! So I rented a 2 bed house in Balderton for 2 years and within this time I had the letting agents let themselfs in without prior written or verbal notice given on 4 occasions, one occasion my partner ...
read full review
Was this helpful? Yes

“Absolutely disgusted with my experience of this lettings agency as ......”

Share on :
Jul 03,2017
Minithumbup
By: 'L Cook'
Jul 03,2017
0 people found
this helpful
Absolutely disgusted with my experience of this lettings agency as a tenant. Unprofessional and eager to take money without resolving difficulties. Poorly maintained property with severe damp issues, and excessive charges for cleaning the property on vacation. Even used the landlord's own cleaning contractors to ...
read full review
Comment on agent fees
Bad
Was this helpful? Yes
By: Allison Emms
Jul 03, 2017
View all comments (1)
I am sorry to hear that you are have not been happy with the service you have received from our office regarding the check out of the property. I would disagree that this was a poorly maintained property with severe damp issues. Regarding the check out, if you would like to contact me directly to discuss your concerns and how you feel we have been hostile and unhelpful and I will do my best to resolve these concerns. ...

“They kept the rent, not passing it to the landlord ......”

Share on :
Aug 12,2013
Minithumbdown
By: 'Alex'
Aug 12,2013
2 people found
this helpful
They kept the rent, not passing it to the landlord and therefore got me into trouble with the owner, by telling him that I wouldn't pay...
read full review
What agent could do to change your mind?
If only they had been honest
Attached Filesnbsp;
Was this helpful? Yes

“If I did not like the house so much I ......”

Share on :
Aug 25,2012
Minithumbdown
By: 'Lindsey'
Aug 25,2012
7 people found
this helpful
If I did not like the house so much I definatley would not be with belvoir, since the day I moved in there has been problems and they still have not been sorted!!! This has been 5 months, all they ask for is an email or ...
read full review
Was this helpful? Yes

“Having previously rented with other Agents in the town we ......”

Share on :
Nov 03,2011
Minithumbup
By: 'Bob'
Nov 03,2011
1 people found
this helpful
Having previously rented with other Agents in the town we have found Belvoir Newark to be helpful and friendly. They made sure that everything with our move went smoothly and even sent us a welcome to your new home card after we had moved in. ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Belvoir, Newark NG24 1UB


As Seen On

Find the Best Agent to
Sell or Rent Your Home