Worcester, WR1
4.9/5, 231 reviews
98% recommended
94% lettings valuation accuracy
98% lettings fee satisfaction
Northwood - Visit Our Website

“A very responsive letting agency..repairs car......”

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Sep 05,2019
Minithumbup
Harriet
By: 'MR JOSEPH D HOPKINS'
Sep 05,2019
1 people found
this helpful
A very responsive letting agency..repairs carried out quickly and efficiently.
I've happily been in my current property for 2 years and look forward to many more with Northwood.. I would and have recommended to my friends
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Opening Hours
Address

Northwood
41-43 Barbourne Road
Worcester
Worcestershire
WR1 1SA
01905 330530

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 94% 98% £345 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
54 0 170 4 0 0 0 0 2 1
Areas covered
  • WR4
  • WR1
  • WR5
  • WR2
  • WR9
  • WR3
  • WR14
  • WR4
  • WR5
  • WR9
  • WR14
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
RICS TDS SAGEagent
Latest Properties
Images & Videos

“5 stars are not enough to talk about the qual......”

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Sep 08,2020
Minithumbup
Robert
Maria
By: 'eugen chirila'
Sep 08,2020
2 people found
this helpful
5 stars are not enough to talk about the quality of services offered by the agency in finding a home suitable for our needs. Harriet, Maria and Robert are our champions and we thank them for everything they have done for us so far!...
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By: Jonathan Edwards
Sep 10, 2020
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Hello Eugen, thank you for posting a review and for your wonderful feedback, it is really appreciated. We hope you are settling in well and are enjoying your new home. Vă dorim fiecare fericire în noua dvs. casă. from all of us. Jonathan ...

“Excellent service...”

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Sep 07,2020
Minithumbup
Maria
By: 'Belinda Miles'
Sep 07,2020
1 people found
this helpful
Super service. Nothing was too much trouble. They always got back to us when we had a query straight away. Made the process very smooth. Definitely stand out above other letting agents. Thank you....
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By: Jonathan Edwards
Sep 10, 2020
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Hi Belinda, many thanks for posting a review and for your positive feedback, it is greatly appreciated. We are pleased that we were able to help you secure a home in Worcestershire and hope you will be really happy in this part of the country now that the extended move day journey is behind you. Best wishes from all of us. Jonathan ...

“Northwood Worcester were amazing!...”

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Sep 03,2020
Minithumbup
Maria
Robert
By: 'James Birkett'
Sep 03,2020
1 people found
this helpful
Northwood Worcester were amazing! We approached Northwood after seeing one of their properties on Rightmove and it seemed to suit our needs, despite Covid-19 they handled viewings, exchange of keys and signing of forms very smoothly. They always answered the phone when I called and ...
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By: Jonathan Edwards
Sep 10, 2020
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Hi James, Many thanks for your positive feedback and for posting a review. It is very much appreciated. It has been a challenging period since the initial COVID outbreak but by adapting our methods and with the use of video tours and developing a contactless application process, we have been able to carry on helping people move home safely and it is great that we were able to do so for for you. Hopefully all the boxes are now unpacked and you are settling in well. Best wishes from all the team. ...

“Quick responses from agent and a thoroughly p......”

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Aug 31,2020
Minithumbup
Maria
Jonathan
By: 'Joseph Atkinson'
Aug 31,2020
1 people found
this helpful
Quick responses from agent and a thoroughly pain less experience. Northwood Worcester helped us through every step of the process....
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By: Jonathan Edwards
Sep 03, 2020
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Hi Joseph, many thanks for taking the time to post feedback of your experience to date with Northwood Worcester, it is very much appreciated. We know that moving house can be stressful at the best of times and we work hard at trying to take as much of that stress out of the process as we possibly can. It is great to hear that you have had a really good experience from the start and we are here to help if you need anything going forwards. Hope you are settling in well. Best wishes from all of us. ...

“Very helpful...”

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Aug 28,2020
Minithumbup
Maria
By: 'Abi Smith'
Aug 28,2020
1 people found
this helpful
Maria was very helpful throughout, even when we had issues with getting certain documents sent across. It was a very quick and efficient process and would definitely use Northwood again....
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By: Jonathan Edwards
Sep 10, 2020
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Hi Abi, Thank you for taking the time to post some feedback of your experience of renting a property through Northwood and for your positive lovely comments. It is really appreciated and wonderful to know that you have been so happy with the service you have had from us. I hope you are settling in well and enjoying your new home. Best wishes from all of us. Jonathan ...

“Northwood...”

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Aug 01,2020
Minithumbup
Harriet
Jonathan
By: 'Eleanor Inge'
Aug 01,2020
1 people found
this helpful
Very thorough and helpful, not just in assisting in finding a home but also throughout my tenancy. Wonderful people, especially with the fact I’m a little absentminded when it comes to keys aha. 10 out of 10, would recommend....
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By: Jonathan Edwards
Aug 05, 2020
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Hi Eleanor, many thanks for posting a review and for your kind words. It has been a pleasure to help. keys can be awkward things at the best of times ? With best wishes from all of us. Jonathan ...

“Brilliant Service...”

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Jul 27,2020
Minithumbup
Maria
Harriet
By: 'Jacob Lewis'
Jul 27,2020
1 people found
this helpful
Brilliant customer service provided by Maria and Harriet when arranging our letting through Northwood. Great communication was provided and they made us feel at ease due to this being our first letting. Would highly recommend....
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By: Jonathan Edwards
Aug 05, 2020
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Hi Jacob, Many thanks for posting a review and for your positive feedback which is very much appreciated. Renting for the first time can seem a bit daunting and it is great to know that we were able to make the process as easy as possible for you. We did not get to see you on the keys day as you were busy on van duty but we all hope that you and Ellie are settling in well and enjoying your new home. Best wishes from all of us. Jonathan ...

“Never a bad word to say about Northwood. We ......”

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Jul 27,2020
Minithumbup
Harriet
By: 'Leisha Rymsza'
Jul 27,2020
1 people found
this helpful
Never a bad word to say about Northwood. We have been renting from Northwood for nearly 4 years now and only experienced great service. Harriet is our 'go to' and she is great! Friendly and always ready to help....
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By: Jonathan Edwards
Aug 06, 2020
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Hi Leisha, thank you so much for taking the time to post a review and for your kind comments, it is really appreciated and gave Harriet in particular a warm glow inside. Where did 4 years go to? - It seems only yesterday (well maybe a year or so) since the twins arrived. Our very best wishes to you all. Jonathan ...

“Friendly helpful staff who will make the move......”

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Jul 24,2020
Minithumbup
Harriet
Robert
By: 'Liam willems'
Jul 24,2020
2 people found
this helpful
Friendly helpful staff who will make the move less stressful. They went that extra mile to help with my search for a property, and securing it. Documents were ready sign and moved in happily....
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By: Jonathan Edwards
Jul 27, 2020
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Hi Liam, many thanks for posting a review and for your positive feedback. It has been a pleasure to help and we hope you will be very happy in your new Malvern home. Best wishes from all of us. Jonathan ...

“I have been letting my flat from Northwood fo......”

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Jul 20,2020
Minithumbup
By: 'Paul Tuininga'
Jul 20,2020
1 people found
this helpful
I have been letting my flat from Northwood for 5 years now. They have always been reliable and helpful. On the the rare occasions I have had problems they have always sorted it out straight away. They have looked after me well....
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By: Jonathan Edwards
Jul 22, 2020
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Hi Paul, many thanks for posting a review and for your positive feedback. It is much appreciated and all the more so as you have 5 years experience of how we do things. With best wishes from all of us. Jonathan ...

“I would highly recommend Northwood as your le......”

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Jul 11,2020
Minithumbup
Harriet
Jonathan
By: 'Ben clewer'
Jul 11,2020
1 people found
this helpful
I would highly recommend Northwood as your letting agent. Especially after the recent help I received during lockdown and being out of work for a month. They went above and beyond when i had trouble with a months rent until i was back in work. ...
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By: Jonathan Edwards
Jul 14, 2020
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Hi Ben, thank you for taking the time to post a review and for your positive comments. It is greatly appreciated. It has certainly been a challenging time during the COVID outbreak but, when people are up-front about their situation and keep the lines of communication open, we have found that landlord's have generally been willing to accept sensible and pragmatic proposals. I am pleased that we were able to help at what must have been a difficult and uncertain time for you. with best wishes from ...

“All the team at Northwood I found very profes......”

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Jul 10,2020
Minithumbup
Harriet
Jonathan
By: 'Gareth Williams'
Jul 10,2020
1 people found
this helpful
All the team at Northwood I found very professional ,friendly and helpful throughout the whole renting process . Recommend Northwood to everyone....
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By: Jonathan Edwards
Jul 14, 2020
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Hi Gareth, many thanks for taking the time to post a review and for your kind comments. Since we first opened our doors in 2003, two of our main aims have been to provide highly professional service and to do so in a friendly and helpful manner. It is really pleasing to hear that this has been your experience with Northwood to date. Best wishes from all of us. Jonathan ...

“I think the whole process was made easy and s......”

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Jul 09,2020
Minithumbup
Harriet
Maria
By: 'Ashley Birt'
Jul 09,2020
2 people found
this helpful
I think the whole process was made easy and simple. Obviously due to the current circumstances we were unable 2 veiw the property in person before we got the Keys so we are now realising that the house was very dirty and needed fully redecorating. Other ...
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By: Jonathan Edwards
Jul 13, 2020
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Hi Ashley, many thanks for taking the time to post some feedback and for your kind comments. We have indeed been in very unusual times it great that we have managed to help you and your family move to a new home in these unprecedented times. It is disappointing to hear that the property did not fully meet your expectations in the circumstances but we hope that you will all be very happy once you get settled in, especially once the second bedroom becomes "Princess Pink". With best wishes from all ...

“Northwood Lettings were great! Viewed the pro......”

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Jul 09,2020
Minithumbup
By: 'Kate McGrath'
Jul 09,2020
2 people found
this helpful
Northwood Lettings were great! Viewed the property on the date and time agreed, everything went ahead easily and quickly! Would recommend......
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By: Jonathan Edwards
Jul 14, 2020
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Hi Kate, The last few months have been a challenging time for everyone which makes it all the more pleasing that working within the restrictions we have been able to help you secure your new home. Your positive feedback is greatly appreciated and we wish every happiness. Best wishes from all of us. Jonathan ...

“Northwood Worcester...”

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Jul 09,2020
Minithumbup
Harriet
Robert
By: 'Grace Hewitt'
Jul 09,2020
2 people found
this helpful
I can’t recommend Northwood, Worcester enough, they have been incredibly efficient and professional throughout. Thank you for making the letting process as stress free as possible....
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By: Jonathan Edwards
Jul 14, 2020
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Hi Grace, thank you for taking the time to post a review and for your positive feedback, it is very much appreciated. It has been a pleasure to be involved with your Barbourne property and we look forward to helping you with the next phase. Best wishes from all of us. Jonathan ...

“Thank you Northwood...”

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Feb 14,2020
Minithumbup
Harriet
Robert
By: 'Amelia Hobbs'
Feb 14,2020
2 people found
this helpful
Rented through Northwood for nearly two years and they made the whole experience so easy. We had a bad experience previously renting from a different local agent and we were nervous when changing properties. Northwood never made us feel like we were at fault with ...
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By: Jonathan
Feb 21, 2020
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Hi Amelia, thank you so much for your lovely feedback. It is a shame that you had a bad experience with a different letting agent but good to know that you have been so happy with the service that you have had from Northwood over 2 years. All letting companies are not the same and it is great to hear that our customer service really does make a difference. Best wishes from all of the Northwood team, especially with your plans to purchase a property. ...

“Trying to make an appointment to view a prope......”

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Dec 18,2019
Minithumbdown
By: 'Tracey Williams'
Dec 18,2019
1 people found
this helpful
Trying to make an appointment to view a property was painful, no interest shown and customer service was non existent.... very disappointing...
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By: Jonathan
Dec 18, 2019
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Hello Tracey, thank you for taking the time to leave a review and I apologise if the experience you have had while trying to book a viewing fell way below the high standards of service that we aim to achieve for all our customers and potential customers. As owner of the business, I would be extremely grateful if you could please email me full details of what happened and when so that I can look into things and take whatever action may be appropriate. Please email me at jonathanedwards@northwoo ...

“Northwood have been excellent during the enti......”

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Nov 15,2019
Minithumbup
Robert
By: 'Gemma Yanez'
Nov 15,2019
1 people found
this helpful
Northwood have been excellent during the entire letting process, would definitely consider them in future, they’re completely transparent and down to earth....
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“Excellent customer service provided by Harrie......”

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Oct 21,2019
Minithumbup
Harriet
By: 'Dean Gallen'
Oct 21,2019
0 people found
this helpful
Excellent customer service provided by Harriet Starrs at Northwood, Worcester. Goes out of her way to provide that extra mile - always delivers and any request I make is actioned very quickly. A pleasure to deal with...
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“Northwood couldn't have been more helpful. I......”

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Oct 08,2019
Minithumbup
Jonathan
Robert
By: 'Lisa Simpkins'
Oct 08,2019
2 people found
this helpful
Northwood couldn't have been more helpful. I'm new to renting and they made the process very easy and their communication was excellent. Would highly recommend....
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By: Jon Edwards
Oct 09, 2019
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Hi Lisa, thank you so much for taking the time to post a review of Northwood and for your lovely feedback which is very much appreciated. Having happy customers willing to recommend us to others is the best endorsement. We hope you are settling in well in your new home and will be very happy there. With best wishes from all the team, Jon ...

“They were really quick to respond to any prob......”

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Sep 11,2019
Minithumbup
Robert
By: 'Thea Thompson'
Sep 11,2019
0 people found
this helpful
They were really quick to respond to any problems. Very friendly and helpful staff. Definitely would recommend to them to friends and family....
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“I have been with Northwood for over a decade ......”

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Sep 10,2019
Minithumbup
Harriet
Maria
By: 'Heather Posey'
Sep 10,2019
1 people found
this helpful
I have been with Northwood for over a decade and have always been absolutely delighted with the service they have provided. I feel totally assured and confident with them as my property letting agent. I have had contact with every member of staff and have ...
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“A very responsive letting agency..repairs car......”

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Sep 05,2019
Minithumbup
Harriet
By: 'MR JOSEPH D HOPKINS'
Sep 05,2019
1 people found
this helpful
A very responsive letting agency..repairs carried out quickly and efficiently. I've happily been in my current property for 2 years and look forward to many more with Northwood.. I would and have recommended to my friends...
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“Everyone i dealt with at Northwood made the w......”

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Aug 31,2019
Minithumbup
Robert
By: 'Ben Clewer'
Aug 31,2019
0 people found
this helpful
Everyone i dealt with at Northwood made the whole process very easy from start to finish. Always polite when in communication and efficient at replying to enquires. Would recommend to anyone........
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“I have always found Jonathan of Northwood, Wo......”

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Aug 31,2019
Minithumbup
Jonathan
By: 'Sarah Woodward'
Aug 31,2019
1 people found
this helpful
I have always found Jonathan of Northwood, Worcester, to be very professional, helpful and very knowledgeable about the Letting Industry and the Letting Laws. I have used Northwood for 13 years. Before I went onto the Platinum Scheme (which is the guaranteed rental fee each month, ...
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By: Jonathan
Oct 28, 2019
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Hi Sarah, It has been a pleasure to be involved with your property and to have helped with your dad's property also. He is fondly remembered, a true gentleman. During the last 13 years, several sets of occupiers have enjoyed living at the house and it has changed and been upgraded along the way as part of its journey. Perhaps the biggest surprise we had several years ago however was to see what turned out to be a coffee table in the shape of a coffin in the conservatory - not something we see ev ...

“Rob let a property to me early this year and ......”

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Aug 31,2019
Minithumbdown
Robert
Harriet
By: 'Sunnie Moore'
Aug 31,2019
0 people found
this helpful
Rob let a property to me early this year and my experience with him and Harriet was fantastic. They were so professional yet personable. They made me feel totally relaxed in a highly stressful situation. Everything was done efficiently and quickly. Very happy....
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“Professional Letting Agents - Top Class - we ......”

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Aug 28,2019
Minithumbup
Harriet
Jonathan
By: 'Adrian Heffernan'
Aug 28,2019
1 people found
this helpful
Professional Letting Agents - Top Class - we have used Northwood for around 5 years now having previously used another company and have no complaints. Any queries are dealt with quickly and efficiently and we feel comfortable our property is in good hands....
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By: Jon Edwards
Oct 08, 2019
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Hi Adrian, Many thanks for taking the time to post a review of your dealings with Northwood and for your kind comments which are very much appreciated. It is a pleasure to be involved with your property and I am grateful for the enjoyable discussions that we have had along the way. Thank you. With best wishes from the whole team. Jon ...

“Consistently Good ServiceI have used Northw......”

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Aug 27,2019
Minithumbup
By: 'Hannah Talbot'
Aug 27,2019
2 people found
this helpful
Consistently Good Service I have used Northwoods as my letting agents for almost five years and have found them to be approachable, fair and helpful during this time. They are considerate about my working patterns and communication preferences, and always follow up on any query ...
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By: Jon
Oct 08, 2019
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Hi Hannah, thank you so much for your kind comments and for taking the time to post feedback on allAgents. Our aim when we first set up in 2003 was to give professional, helpful and friendly service and it is great that you have been happy with your choice to put your property with us. Thank you from all of us. Jon ...
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A copy of our Complaints Handling procedure is available upon request.
Last updated at 8:38 AM 30/04/2020 by Jonathan Edwards

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Branch - Worcester, WR1