Ashford, TN24
4.8/5, 34 reviews
94% recommended
93% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
82% lettings fee satisfaction
Northwood - Visit Our Website

“I can't recommend Northwoods enough! The wond......”

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Sep 05,2019
Minithumbup
By: 'Madeleine Simkins'
Sep 05,2019
0 people found
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I can't recommend Northwoods enough! The wonderful Mark & Gavin have gone above and beyond for us selling our house and have also sold my parents house. They work incredibly hard, and I had many estate agents come to view our house in the beginning but chose Northwoods as Gavin and Mark were the most willing to put the work in also the most positive and helpful. Their attention to detail is excellent and their photos and marketing of the house was exceptional. They've been there for us every step of the way and I can't thank them enough. So if you're looking for a great estate agent to sell your house then look no further!
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Opening Hours
Address

Northwood
73 High Street
Ashford
Kent
TN24 8SF
01233 229788

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 100% £188,000 £382,500
Lettings 100% 82% £375 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 7 1 15 0 7 0 0 0
Areas covered
  • Kent
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Images & Videos

“Northwood was our first letting agency and to......”

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Sep 19,2019
Minithumbup
By: 'Afrin Kabir'
Sep 19,2019
0 people found
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Northwood was our first letting agency and to be honest we had no experience with any other agencies before them. Patience Simpson from the team helped us in so many ways throughout our tenency period, she was very friendly and helpful and also someone we ...
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“I can't recommend Northwoods enough! The wond......”

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Sep 05,2019
Minithumbup
By: 'Madeleine Simkins'
Sep 05,2019
0 people found
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I can't recommend Northwoods enough! The wonderful Mark & Gavin have gone above and beyond for us selling our house and have also sold my parents house. They work incredibly hard, and I had many estate agents come to view our house in the beginning but ...
read full review
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“A huge thank you to The Northwood Ashford tea......”

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Jun 28,2019
Minithumbup
By: 'Graham Giles'
Jun 28,2019
0 people found
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A huge thank you to The Northwood Ashford team, selling our house under the conditions we faced was tough but made so much easier thanks to the effort and support given by Gavin. Also, the rental agreement offered by Northwood i cannot fault their service ...
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“Excellent Service from Gavin "Northwood Ashford"...”

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Jun 02,2019
Minithumbup
By: 'Tony and Anna'
Jun 02,2019
0 people found
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Just wanted to thank the team in Ashford branch especially Gavin Gravenzande for his hard work selling our home of 22 Fairview Drive, we can't speak highly enough for his total professional approach, many thanks indeed, Tony and Anna....
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Good
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“Excellent service...”

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May 28,2019
Minithumbup
By: 'Simon'
May 28,2019
0 people found
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Excellent service from Gavin and the team, would highly recommend. Helped use purchase our first house and we're very happy....
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Comment on agent fees
Did not pay fees directly to the agent as a purchaser.
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“Amazing...”

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May 23,2019
Minithumbup
By: 'Simon'
May 23,2019
0 people found
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Gavin point on the right direction and Mark was always there to help & assist as well as gave detail information on property....
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n/a
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“Most Helpful...”

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May 20,2019
Minithumbup
By: 'Simon Oakley'
May 20,2019
0 people found
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Mark provided a balanced and sensible approach to the review of the premises and sale price and Gavin kept me informed through the whole process....
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Comment on agent fees
They what they are.
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“Professional Service...”

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Apr 18,2019
Minithumbup
By: 'Olivers'
Apr 18,2019
0 people found
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We valued Mark's knowledge and experience of the market, Gavin's support after the sale had been agreed. They provided us with a very professional service always kept us informed and we highly recommend them....
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Excellent Service
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“Friendly agents....”

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Mar 22,2019
Minithumbup
By: 'Rachael'
Mar 22,2019
0 people found
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Northwood sold my house quickly. They were friendly and helpful throughout the process. They ensured communication was up to date and regularly contacted us to ensure things were ok for a smooth sale....
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Comment on agent fees
Fees were as expected.
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“The service provided was faultless and is highly recommended....”

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Mar 17,2019
Minithumbup
By: 'Graham'
Mar 17,2019
0 people found
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We had a very positive experience with Mark Hoyle and Northwood. Proactive, professional, experienced and knowledgeable, the service provided was faultless and is highly recommended....
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Comment on agent fees
The agent’s fees were competitive.
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“Very helpful...”

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Mar 14,2019
Minithumbup
By: 'Nanu'
Mar 14,2019
0 people found
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The staffs are very supportive and helpful gave me comfortable inviroment and active with updates if I don't understand they explain me until I did understand I was welcomed anytime in office hours got the quick response of my mail and phone thank you so ...
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Good
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By: Nanu Subba
Mar 14, 2019
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Am very happy with the service of Northwood advisers ...

“House Sale...”

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Mar 02,2019
Minithumbup
By: 'SB'
Mar 02,2019
0 people found
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We found Mark and Gavin to be both highly professional and knowledgeable when it came to valuing and selling our property. Their friendly and helpful manner really went a long way in relieving what could have been a very stressful experience. Thank you both for ...
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Good
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“Neil...”

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Jan 14,2019
Minithumbup
By: 'Jean'
Jan 14,2019
0 people found
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Having been let down by another letting agent, Neil took over management of my properties and dealt with complex problems obtaining possession for me. He then project managed the repair and refurbishment, dealing with various trades to bring the properties back to a good standard ...
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Good
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“Nightmare experience...”

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Jan 07,2019
Minithumbdown
By: 'Nicky'
Jan 07,2019
1 people found
this helpful
Let out my property with Northwood fully managed and came back to missing white goods and tools; screws and picture hooks in the walls; damaged kitchen work surface and front door lock; and a shed full of the tenants rubbish. When I looked into this ...
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Comment on agent fees
Paying for a service you don’t get is always bad
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“House Sale...”

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Jan 06,2019
Minithumbup
By: 'Trevor Strand'
Jan 06,2019
0 people found
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From the outset Northwood were very professional from Mark who valued our property through to Gavin who dealt with the sale. Good communication with us throughout the procedure....
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Comment on agent fees
competitive fees against other agents %
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By: Northwood Ashford
Jan 08, 2019
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Dear Trevor, Thank you for giving us the opportunity to be at your service. Your feedback is important and Mark and Gavin are pleased that you had a positive experience with them. Please do not hesitate to contact us again for any future assistance you may require. Best Wishes Northwood Team ...

“Professional service...”

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Dec 11,2018
Minithumbdown
By: 'Behar'
Dec 11,2018
0 people found
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The service received was great.Garvin did a great job.He was friendly and polite and was always really helpful.Thank you...
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Comment on agent fees
Good
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By: Northwood Ashford
Jan 08, 2019
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Dear Behar, You have been a joy to work with from day one and for that we say thank you. We also appreciate your feedback and hope we will continue to offer you a seamless service. Please do not hesitate to contact us for any future assistance you may require. Kind regards Northwood Team ...

“Great Service...”

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Dec 05,2018
Minithumbup
By: 'Janice'
Dec 05,2018
0 people found
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Gavin is very friendly, he knows exactly what is needed and gets the job done! He has an excellent knowledge base too....
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Comment on agent fees
Good
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By: Northwood Ashford
Jan 08, 2019
View all comments (1)
Dear Janice, Thank you for taking time share your feedback. We love making our clients happy and helping them every step of the way. Your feedback has been passed to Gavin and he is pleased that to have been of help. Please do not hesitate to contact us again in the future, we are here to help. Kind regards Northwood Team ...

“Absolutely great service. Gavin, Mark and the entire team were brilliant 10/10...”

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Nov 01,2018
Minithumbup
By: 'Debs'
Nov 01,2018
0 people found
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Would highly recommend this agent. Great customer service. The entire team especially Gavin and Mark were so helpful in getting my house sold swiftly at a good price....
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Comment on agent fees
The agent fee was ok.
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By: Northwood Ashford
Nov 22, 2018
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Dear Debbie, Thank you for choosing our sales services at Northwood Ashford. All the team are delighted with your positive feedback and you made it so easy for us to make this transaction a success. Please do not hesitate to contact us again for any future assistance you may require. Kind regards Northwood Ashford ...

“Property...”

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Oct 30,2018
Minithumbup
By: 'Rizwan'
Oct 30,2018
0 people found
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Professional, Sincere, Quick to respond and easy to Understand. I have been working with Gavin for about 2 months and he is very very professional in what he does....
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By: Northwood Ashford
Jan 08, 2019
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Dear Rizwan, Many thanks for taking time to share your review, which has been passed on to the team especially Gavin who is delighted to have been of great service to you. We look forward to working with you again in the near future but please do not hesitate to contact us for any assistance at all you may require. Kind regards Northwood Team ...

“Friendly team, responsive and helpful...”

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Oct 29,2018
Minithumbup
By: 'Cmb57'
Oct 29,2018
0 people found
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Northwood Ashford secured me a rental property very quickly and allowed me to fast track my move in date. They were very warm and welcoming, genuinely very likeable people. Despite the property's many failings, they handled my queries swiftly and with respect. I felt easily ...
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Comment on agent fees
Reasonable fees
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By: Northwood Ashford
Jan 08, 2019
View all comments (1)
Dear Cmb57, Many thanks for your feedback and it was such a pleasure being at your service. We aim to make our clients feel welcome and looked after and am pleased that we achieved this. We hope that someday when you are back in Kent, we will be able to assist you again. We wish you the very best for the future. Warm Regards Northwood Team ...

“Gavin was great went the extra mile to help me communication was great...”

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Oct 21,2018
Minithumbup
By: 'Trevor'
Oct 21,2018
0 people found
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Gavin was great good communication fast turn around very efficient could have asked for more good communication also following the move to ensure everything was satisfactory...
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Comment on agent fees
Agent fees were good
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“Fantastic staff very helpful and easy to work with...”

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Oct 11,2018
Minithumbup
By: 'D Ellis'
Oct 11,2018
0 people found
this helpful
It was a pleasure dealing with this very polite friendly and helpful team, I would recommend Northwood to anyone as this was my first time renting a property and they made it so smooth and easy for me I can't thank them enough...
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Comment on agent fees
Good
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By: Northwood Ashford
Jan 08, 2019
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Dear Ellis, Thank you for taking time to share the experience you had with Northwood. It was a pleasure to work with you too and you made our job very exciting. We hope that when next you are back in Ashford we will have the pleasure in assisting you again. We wish you the very best for the future. Kind regards Northwood Team ...

“Professionalism and Competence...”

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Oct 08,2018
Minithumbup
By: 'Ernest & Anitha'
Oct 08,2018
0 people found
this helpful
Garvin and Patience were extremely supportive and efficient throughout the entire purchase process of our property. They kept us up-to-date on every single development regarding our purchase, making the process less stressful. We are highly grateful for their assistance and highly recommended their services....
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By: Northwood Ashford
Jan 08, 2019
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Dear Ernest & Anitha, Thank you for your choosing Northwood during the purchase of your property. You were a joy to work with and we thank you for your lovely feedback which has been passed on to the team especially Gavin and Patience who are delighted. Please do not hesitate to contact us for any future assistance you may require. Best wishes, Northwood Team ...

“Property sale...”

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May 28,2018
Minithumbup
By: 'V Norman'
May 28,2018
0 people found
this helpful
The agents marketed the property well and there was good communication throughout the sale. A very friendly and professional service...
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Comment on agent fees
Fees were very reasonable
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By: Northwood Ashford
Jan 08, 2019
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Dear Norman, Many thanks for your lovely feedback on your experience with Northwood. Comments like these spur us on to continue giving our best at all times. We look forward to being at your service again in future. With Best Wishes, Northwood Team ...

“Sales...”

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May 06,2018
Minithumbup
By: 'Darren'
May 06,2018
0 people found
this helpful
Thank you to all staff at Northwood. Recently sold our family home and the Northwood team helped us throughout the process. Very helpful, friendly and professional. Thank you all....
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Comment on agent fees
Good
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By: Northwood Ashford
Jan 08, 2019
View all comments (1)
Dear Darren, Thank you for your lovely feedback which we very much appreciate. It feels us with pride when our customers appreciate our efforts and shout about it. Please do not hesitate to contact us in the future for any assistance you may require. We will be glad to help. Kind regards Northwood Team ...
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Last updated at 11:15 AM 05/07/2018 by allAgents

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Branch - Ashford, TN24