I rate Rhena Begum 9 /10 - reasons: when i applied to register at the tooting office to view a 3 bedroom house at tooting. The agent made me feel wellcome - she first asked what i wanted and registered all my details on the the system - i was also asked what my budget was and what sort of property i require / time scale for rental - which was good - We viewed the property - agent was on time, explained everything in the house etc - i also received a text and email remainder which helped. although i liked the property - my wife was unnable to view on time etc. Agent still continued to provide me via email details of other properties for rental.
her personality oral and written communication was spot on - understood what she was talking about.