York, YO1
4.9/5, 244 reviews
98% recommended
98% sales valuation accuracy
97% sales fee satisfaction
Northwood UK | Estate Agents | Letting Agents

“Very helpful and friendly. Jennifer was alway......”

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Aug 27,2019
Minithumbup
Jennifer
By: 'Sam Allan'
Aug 27,2019
2 people found
this helpful
Very helpful and friendly. Jennifer was always willing to help and answer emails / queries promptly. Would definitely come again.
Was this helpful? Yes
By: Jennifer Middleton
Aug 28, 2019
Thanks for your comments Sam. It has been a pleasure helping you find a new home together. I hope you settle in quickly. All the best for the future.

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Opening Hours
Address

Northwood
67 Micklegate
York
Yorkshire
YO1 6LJ
01904 638999

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 98% 97% £105,000 £1,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
67 0 88 6 43 0 25 0 15 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
TPOS DPS
Latest Properties
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“Very nice and friendly staff, especially Jenn......”

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Oct 15,2019
Minithumbup
Jennifer
Donna
By: 'Muhammad Taqi'
Oct 15,2019
2 people found
this helpful
Very nice and friendly staff, especially Jennifer has been very supportive. Gave me ample time to arrange finances and settle a few things....
read full review
Was this helpful? Yes
By: Jennifer Middleton
Oct 15, 2019
View all comments (1)
Thank you for your kind words Muhammed. It has been a delight to help you secure and move into your new home. We continue to be at the end of the phone to ensure that the tenancy runs smoothly. Good luck in your new home. ...

“I used this agency to find my new lovely home......”

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Oct 11,2019
Minithumbup
Jennifer
Maryanne
By: 'Ronnie Logue'
Oct 11,2019
2 people found
this helpful
I used this agency to find my new lovely home. And I could not have been happier with the service received. Maryanne showed me around the property and helped me fill in my application forms. Within an hour, Jennifer called and told me I had ...
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Was this helpful? Yes
By: Jennifer Middleton
Oct 11, 2019
View all comments (1)
Thank you for your lovely review Ronnie It is always a pleasure to help secure new homes for our applicants; helping to guide them through the process with the minimum of stress. We wish you well in your new home . ...

“A quick and smooth process...”

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Oct 04,2019
Minithumbup
Jennifer
Donna
By: 'Iona Lamy-Yang'
Oct 04,2019
2 people found
this helpful
My flatmate and I have so far had a very good experience at Northwood: we had a very small timeframe to find a flat and move in, but Jennifer was an absolute angel and helped us go through the process (from application to key hand-in) ...
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Was this helpful? Yes
By: Jennifer Middleton
Oct 04, 2019
View all comments (1)
It was an absolute pleasure to help you secure a property. We do aim to go the extra mile for our tenants and landlords and we are delighted that we have managed to achieve that for you. We wish you well in your new home. ...

“Donna Barnes and I scheduled the final checki......”

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Oct 02,2019
Minithumbdown
Donna
By: 'David'
Oct 02,2019
0 people found
this helpful
*I scheduled the final checking at 4:00 pm. She came at 3:00 and yelled at me. She was angry that I didn't throw away the packed rubbish. I explained that it was not recycling day, so I would bring the packed rubbish with me when I left. ...
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Was this helpful? Yes
By: Maryanne Smith
Oct 03, 2019
View all comments (1)
Many thanks for your 1 star review, however I am failing to take this review seriously as; I cannot find any person with your name and your suggested rent £675 PCM that has checked out of any of our properties within the last 12 months? If you review is factual I would be happy to discuss this with you further in person. please do not hesitate to contact the York office and ask for myself - Maryanne Smith, Branch Manager. ...

“Efficient personal service to us as landlords......”

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Oct 02,2019
Minithumbup
Maryanne
By: 'Sue Hawkes'
Oct 02,2019
3 people found
this helpful
Efficient personal service to us as landlords. Everything arranged very promptly including decorating, cleaning and maintenance between tenants. All staff dealt with were on the ball. Thank you....
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Was this helpful? Yes
By: Maryanne
Oct 02, 2019
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It’s been my absolute pleasure to deal with both yourselves and your property. Thank you for the lovely feedback. It truly does make all the effort and commitment to excellent customer service worthwhile. ...

“Recently bought a property through the York N......”

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Sep 28,2019
Minithumbup
Maryanne
By: 'Peter Riley'
Sep 28,2019
4 people found
this helpful
Recently bought a property through the York Northwoods office with minimal stress or hassle even though I spend most of my working life away from York. Highly recommend Maryanne & the team for maximum effort & keeping me updated & on track during the whole purchase process....
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Was this helpful? Yes

“Absolutely superb...”

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Sep 25,2019
Minithumbup
Maryanne
Jennifer
By: 'SD'
Sep 25,2019
3 people found
this helpful
Absolutely superb. Always able to help as I live remote from the property. Knowledgeable & helpful team who go the extra mile. Great results, comfortable knowing they can assist with anything that comes up....
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Was this helpful? Yes
By: Jennifer Middleton
Sep 26, 2019
View all comments (1)
Thank you for your kind words. We aim to give both Tenants and Landlords the very best service we can and we are delighted that you feel that we are achieving this. ...

“I have been extremely happy with the service ......”

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Sep 23,2019
Minithumbup
Jennifer
Maryanne
By: 'Samantha Shield'
Sep 23,2019
3 people found
this helpful
I have been extremely happy with the service I have received from Northwood from start to finish. I have had no issues while being a tenant in one of their properties over the last 9 months. Jen and Maryanne have done their best to support me ...
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Was this helpful? Yes
By: Jennifer Middleton
Sep 23, 2019
View all comments (1)
It has been a pleasure from start to finish to get you settled first into rented and then onward into your new home. We all wish you well. ...

“Positive experience, friendly and competent staff...”

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Sep 21,2019
Minithumbup
Jennifer
Donna
By: 'Chris Evans'
Sep 21,2019
2 people found
this helpful
I've dealt with various letting agents in the past, most of which have been disorganised and provided an overall underwhelming service. Northwood on the other hand has been top-notch, from always being available on the phone through to easy-to-manage tenancy agreements, inventory signing etc. The ...
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Was this helpful? Yes
By: Jennifer Middleton
Sep 23, 2019
View all comments (1)
Thank you for your kind words. We aim to make the process of moving as easier and painless as possible and are thrilled that we have achieved this for you. We look forward to working with your through your tenancy. ...

“Very efficient and helpful agent who kept me ......”

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Sep 21,2019
Minithumbup
Adam
Jennifer
By: 'Saskia Hart'
Sep 21,2019
1 people found
this helpful
Very efficient and helpful agent who kept me fully informed about my property throughout. They always replied promptly to my queries and in spite of being a long way from my property I had no worries at all that it was being looked after really ...
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Was this helpful? Yes

“Excellence - Donna Barnes and the Team at Northwood (Mickl......”

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Sep 07,2019
Minithumbup
Donna
Maryanne
By: 'David de Silva'
Sep 07,2019
2 people found
this helpful
Donna Barnes and the Team at Northwood (Micklegate) York have been most efficient and helpful in resolving a recent technical issue relating to the EPC rating of one of my properties. Despite it needing different attempts, Donna resolved the matter to ensure the EPC rating ...
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Was this helpful? Yes
By: Donna Barnes
Sep 09, 2019
View all comments (1)
Thank you for your feedback, we take great pride in ensuring all our properties are well looked after and meet the required standards for letting. ...

“Really nice people, Jennifer has always been ......”

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Aug 29,2019
Minithumbup
Jennifer
By: 'Elena Emanuele'
Aug 29,2019
0 people found
this helpful
Really nice people, Jennifer has always been very helpful with us, we are really happy to have trusted them. Thank you....
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“First time landlords...”

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Aug 29,2019
Minithumbup
Jennifer
Maryanne
By: 'Lauren Crawley'
Aug 29,2019
1 people found
this helpful
Northwood have made setting up our first rental really easy from start to finish and their communication is excellent. If the whole rental is as smooth as the set up we will be very happy as it is quite nerve wracking being first time landlords. ...
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Was this helpful? Yes
By: Jennifer Middleton
Aug 30, 2019
View all comments (1)
We are delighted that we have made your first venture into the world of being Landlords so smooth. We pride ourselves on our personal service and look forward to working with you moving forward. ...

“Very helpful and friendly. Jennifer was alway......”

Share on :
Aug 27,2019
Minithumbup
Jennifer
By: 'Sam Allan'
Aug 27,2019
2 people found
this helpful
Very helpful and friendly. Jennifer was always willing to help and answer emails / queries promptly. Would definitely come again....
read full review
Was this helpful? Yes
By: Jennifer Middleton
Aug 28, 2019
View all comments (1)
Thanks for your comments Sam. It has been a pleasure helping you find a new home together. I hope you settle in quickly. All the best for the future. ...

“I have so far had a great experience renting ......”

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Aug 26,2019
Minithumbup
Jennifer
Donna
By: 'John Halfacre'
Aug 26,2019
2 people found
this helpful
I have so far had a great experience renting through Northwood. Donna was great about getting me into see the flat and I felt was honest and fair during our walk through. Jennifer was great about helping me get the paperwork sorted and answering all ...
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Was this helpful? Yes
By: Jennifer Middleton
Aug 27, 2019
View all comments (1)
It has been a pleasure helping you find suitable accommodation for your time in York. It is our aim to be honest and helpful at all times and we are glad that we achieved this. We look forward to continuing the relationship with you as your tenancy progresses. ...

“Helpful and friendly...”

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Aug 15,2019
Minithumbup
Jennifer
Donna
By: 'Alex Read'
Aug 15,2019
1 people found
this helpful
Very helpful advisors, helped us to get the house we wanted with the minimum of stress. Were understanding to our requirements, and accommodating when needed....
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Was this helpful? Yes
By: Donna Barnes
Aug 15, 2019
View all comments (2)
It was a pleasure showing you round and helping to keep the process as stress free as possible. ...

“When we had an issue with a tenant leaving a ......”

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Aug 14,2019
Minithumbup
Donna
By: 'Lauren Crossfield'
Aug 14,2019
2 people found
this helpful
When we had an issue with a tenant leaving a property in desperate need of a clean, Donna at Northwood was great with guiding us through the process of making a claim through Reposit. Very helpful info, quick response, and it has only taken 2 weeks ...
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Was this helpful? Yes
By: Donna Barnes
Aug 14, 2019
View all comments (1)
Thank you for your lovely review we appreciate end of tenancies can be a daunting experience, anything we can do to make the process easier for all parties we are happy to help. ...

“Excellent for a first home...”

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Aug 14,2019
Minithumbup
Donna
By: 'Chloe Howman'
Aug 14,2019
1 people found
this helpful
Donna, and the team, were excellent at securing us the letting for our first home together. Pointed out all of the potential the property had and were reassuring of the landlord, as well as sorting any issues with the property promptly. I'd recommend them to ...
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Was this helpful? Yes
By: Donna Barnes
Aug 14, 2019
View all comments (1)
It was a great pleasure showing you round the property, we at Northwood York want to wish you every happiness in your new home when move in time comes. ...

“Greatfull...”

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Aug 14,2019
Minithumbdown
By: 'Christopher chew'
Aug 14,2019
0 people found
this helpful
Just writing a quick review about Jennifer middleton, donna they have been brilliant helping me get my flat. Each time I have come in i have had great help off both of them to get to this point and i appreciate all the help. Thank ...
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Was this helpful? Yes

“Would never use again...”

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Aug 05,2019
Minithumbdown
By: 'Rebecca Horsley'
Aug 05,2019
0 people found
this helpful
Terrible experience both with property and staff. Property was not in appropriate condition when I moved in (most flaws e.g. damp, broken cupboards, half finished paint, half finished floorboards had been hidden by furniture at viewing). Property had to be re-cleaned twice after I ...
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Was this helpful? Yes

“Northwood review...”

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Jul 20,2019
Minithumbup
Jennifer
Donna
By: 'Elizaveta Fasa'
Jul 20,2019
2 people found
this helpful
Me and my partner had great experience with Northwood. We dealt with Jennifer Middleton and Donna Barnes who were both very efficient....
read full review
Was this helpful? Yes
By: Jennifer Middleton
Jul 23, 2019
View all comments (1)
It has been a pleasure to assist you and Dean throughout your tenancy Elizaveta. We wish you safe travels and all the best for your future plans. ...

“Fab service through & through...”

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Jul 12,2019
Minithumbup
Donna
Jennifer
By: 'Chris Playfair'
Jul 12,2019
3 people found
this helpful
I had to find somewhere to live within a short space of time. I approached Northwood one day when I was looking around the town for places. I had visited a local agent nearby who were pretty useless so when I arrived at Northwood's, the ...
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Was this helpful? Yes
By: Jennifer Middleton
Jul 12, 2019
View all comments (2)
Thanks for your lovely review. It was a pleasure to be able to get you settled somewhere so quickly. ...

“Experienced letting agent with knowledgable staff...”

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Jun 24,2019
Minithumbup
Donna
By: 'Elin'
Jun 24,2019
1 people found
this helpful
We've been using Northwood to manage our property for the last 18 months and having worked with other letting agents our experience of Northwood has been very positive. Northwood have delivered a good customer experience to us and demonstrated their knowledge and experience in managing issues ...
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Was this helpful? Yes
By: Donna Barnes
Jun 24, 2019
View all comments (1)
Thank you for your wonderful feedback, we at Northwood York take great pride in ensuring your property is taken care of and managing any issues that may arise. ...

“Excellent and professional service...”

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Jun 03,2019
Minithumbup
Jennifer
Donna
By: 'Ruth'
Jun 03,2019
3 people found
this helpful
I have been letting out my property with Northwood for several years. I have consistently found all Northwood staff to be professional and highly competent. My latest dealings have been with Donna and Jennifer and they have been great. The gap between tenancies has never ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Jennifer Middleton
Jun 03, 2019
View all comments (1)
We are delighted that you are pleased with our service Ruth. We aim to ensure that the Letting Out process for Landlords is as smooth and easy as possible by minimising the void period for you. Thank you for your lovely endorsement. Jennifer and Donna ...

“Excellent service again...”

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May 30,2019
Minithumbup
Donna
Maryanne
By: 'Todd'
May 30,2019
2 people found
this helpful
Having used Northwoods previously I had no worries about using them again, easy to talk to and deal with and excellent service from the staff I had dealt with before, would recommend them to anyone....
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Comment on agent fees
Good
Was this helpful? Yes
By: Donna Barnes
May 30, 2019
View all comments (1)
Many thanks for your kind words, it has been a pleasure to secure you a quality tenant for your lovely property. ...
Staff picture Adam
(10)
Staff picture Catrina
(72)
Staff picture Maryanne
(75)
Staff picture Donna
(67)
Staff picture Jennifer
(28)
Staff picture Fiona
(1)

Landlord Fees

Pending
12% (inc. VAT), Pay Upfront (Fees are negotiable)

Fully Managed 12% + VAT with an initial set up fee of £400 + VAT.

Remember - We will not be beaten by fee by ANY High Street Agent - its not all about the fee, its about the working relationship and the level of service we give to all our Landlords.

Last updated on 08/11/2018, 2:44 PM by Maryanne Smith - Branch Manager


Vendor Fees

Overall Fees
1% (inc. VAT), On Completion (Fees are negotiable)

We have to put a fee in the box - however, our service levels are unrivalled and we have this year - 2018 won the Gold Award for the best customer service in York! With a small yet perfectly formed Team we will not be beaten on fee by ANY High Street Agent.

Last updated on 08/11/2018, 2:41 PM by Maryanne Smith


Tenant Fees

Overall Fees
£190 (inc. VAT), Pay Upfront

Referencing
£190 single person
£310 for a couple
If you need a Guarantor £100

Tenancy Renewal £35

No other gimmicks or costs involved with our rental property applications for new Tenants.

Last updated on 08/11/2018, 2:47 PM by Maryanne Smith - Branch Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Last updated at 5:15 PM 14/03/2018 by Adam

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Northwood

Branch - York, YO1