We use Fairway as landlords and as tenants and cannot recommend them highly enough for both. As landlords our previous letting agents were complacent, slow to react, seemed to want us to do everything we were paying them for and generally uninterested in us as customers. Fairway are the opposite. No matter who I speak with (James, Mark or Russ) there is nothing that is too much trouble and they are excellent at keeping me updated with the progress of repairs or other issues, again in both a landlord and tenant capacity. Landlords should also take note of their flat fee for property management rather than the % cut that other agents take. Highly recommended.