Acquire Estate Agents
London, SW11
3.9/5, 42 reviews
71% recommended
71% sales valuation accuracy
100% sales fee satisfaction
75% lettings valuation accuracy
72% lettings fee satisfaction

“Dont waste your time and money...”

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Aug 19,2019
Minithumbdown
By: 'M S Davey'
Aug 19,2019
9 people found
this helpful
It started quite badly, I went for a viewing and the agent was late. He just looked at his phone and was not bothered to show me around. Knowing I will not live with this agent I took the place with my friends. I met the landlord next day who said that the agency is pretty bad and if something is wrong with the flat he will sort it as he has building company. The neighbours from above were flooding us and there was no light for 6 months. My flatmates started to move out and the agency put responsibility to find other tenants on me. I was searching, checking if they have job etc and the agency was just taking money. I had to remind the agency about the end of tenancy agreement, all paperwork, and whenever I came over to the office they did not know what I am on about event thought the address was written in red on the board as 'urgent enquiry'. They blamed some poor agent who happened to be on leave because of family issues. Good work management will imply shifting that property to another agent, but not here. On multiple emails I was confused with the property owners, not surprising if I was forced to take those duties over. Eventually I decided to move out and of course I was made to find a replacement or I will not get my deposit back. I found replacement and did all the paperwork. A month later I heard that the agency kicked everybody out. Rude, obnoxious, not fulfilling their duties, not managing property at all. Avoid. There are way nicer and better agencies to rent from.
Was this helpful? Yes
By: David Smith
Aug 21, 2019
Dear MS Davey. We do not know who you are and we actually do not have any properties in SW18 that we rent or manage.

If you said the Landlord thought we were pretty bad, I don't think they will use us as there are many other agents in SW18.

Your comments does not make sense and your review has been reported.

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Opening Hours
Address

Acquire Estate Agents
278 Battersea Park Road
Battersea,London
Greater London
SW11 3BS
020 7228 2629

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 71% 100% £230,000 £230,000
Lettings 75% 72% £286 £3,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 4 16 6 0 0 1 0 1 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Dont waste your time and money...”

Share on :
Aug 19,2019
Minithumbdown
By: 'M S Davey'
Aug 19,2019
9 people found
this helpful
It started quite badly, I went for a viewing and the agent was late. He just looked at his phone and was not bothered to show me around. Knowing I will not live with this agent I took the place with my friends. I met ...
read full review
Was this helpful? Yes
By: David Smith
Aug 21, 2019
View all comments (1)
Dear MS Davey. We do not know who you are and we actually do not have any properties in SW18 that we rent or manage. If you said the Landlord thought we were pretty bad, I don't think they will use us as there are many other agents in SW18. Your comments does not make sense and your review has been reported. ...

“Great team...”

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May 20,2019
Minithumbup
By: 'my do'
May 20,2019
0 people found
this helpful
I've worked with Acquire for a few months now and they have been great. Very nice, respectful and very professional. I highly recommend them....
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Was this helpful? Yes

“Patricia has been a great help...”

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May 20,2019
Minithumbup
By: 'James Pendle'
May 20,2019
0 people found
this helpful
we've rented with acquire for a while and they have been great. patricia has been a delight to work with, thank you....
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“Great guys at acquire...”

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May 14,2019
Minithumbup
By: 'David S'
May 14,2019
0 people found
this helpful
We rented through them for many years and they have been super helpful. they definitely know their stuff and helped us with our purchase. thanks guys, you are the best....
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“Great working with Acquire...”

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Nov 19,2018
Minithumbup
By: 'Carmen'
Nov 19,2018
0 people found
this helpful
Great working with the guys at Acquire. Always very helpful. looked after my property with great professionalism. definately use them again....
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“Incredible Agent...”

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Nov 19,2018
Minithumbup
By: 'Michael Smith'
Nov 19,2018
0 people found
this helpful
After some bad experiences with Landlords in London I was hesitant when I found an incredibly cheap room with Acquire Living as it seemed too good to be true. I was proved completely wrong. The room itself was amazing value and the overall experience was ...
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“Awful...”

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Nov 06,2018
Minithumbdown
By: 'Valeria'
Nov 06,2018
10 people found
this helpful
After a viewing we received the official e-mail from your official address where you congratulated yourself with us on being chosen for that room. We immediately got in touch with the "director of the agency" - which by the way is also very rude and ...
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Was this helpful? Yes
By: Steve Bell
Nov 15, 2018
View all comments (1)
Dear Valeria Dello Russo and Luca Palma, Thank you for your review. The reason we rejected your Tenancy was because you were unemployed and had very suspicious income. Your application failed due to our thorough checks and you did not pass our anti money laundering and right to rent checks. We apologize for any inconvenience but as a responsible agent, we take our legal responsibilites very seriously. ...

“Thank you...”

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Oct 05,2018
Minithumbup
By: 'Dalia'
Oct 05,2018
0 people found
this helpful
Friendly team, highly responsive to all requests Extremely supportive on all aspects in regards of of the property and the property management...
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Comment on agent fees
very good
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“Excellent service for all my 3 properties!...”

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Aug 07,2018
Minithumbup
By: 'Dr T Salter'
Aug 07,2018
2 people found
this helpful
My 3 properties including a house and 2 flats have been managed by the acquire team over the last 4 years. We find them very approachable, efficient and professional. Aaron sought very good tenants for our properties which has ensured a very smooth tenancy with payments up to ...
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Comment on agent fees
Very reasonable considering the full service provided. They sort out issues very quickly and has made being a landlord a lot less stressful!
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“Faultless service...”

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Jul 30,2018
Minithumbup
By: 'Jeromy'
Jul 30,2018
0 people found
this helpful
we are renting a 2 bed in Battersea from these guys, faultless service from the start. good property, great service, so far so good, we do recommend you check them out....
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Comment on agent fees
fair
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“Great Agent...”

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Jul 23,2018
Minithumbup
By: 'Susan Wu'
Jul 23,2018
0 people found
this helpful
We rented with them for a couple of years and they have been great. We left and the full deposit was returned promptly. thank you, would recommend....
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Comment on agent fees
good
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“Review of Acquire...”

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Jul 05,2018
Minithumbup
By: 'Susannah George'
Jul 05,2018
0 people found
this helpful
We have been with acquire for the year and they have been really good and I would definitely recommend them. They have always been friendly and polite and proactive in helping us make the changes we wanted to the property. They are easy to get ...
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Comment on agent fees
All fees have been fair.
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“Great Agent to rent from...”

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Jun 01,2018
Minithumbup
By: 'Taner Sornay'
Jun 01,2018
0 people found
this helpful
We've rented through Acquire and Aaron and they have been great from start to finish. We had no problems but when we did they were on it immediately. We were recommended to use them and we also recommended them to our friends. Great agency. thank ...
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Comment on agent fees
good
Was this helpful? Yes

“We rent many of our rooms and Aaron @ Acquire is ......”

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Feb 21,2018
Minithumbup
By: 'Steve McDonald'
Feb 21,2018
0 people found
this helpful
We rent many of our rooms and Aaron @ Acquire is super helpful and knowledgeable. He helped and advised us on all aspect of renting and how we could maximise our property. Very professional and very knowledgeable. highly recommended property professional....
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Comment on agent fees
good
Was this helpful? Yes

“I an oversea landlord. Acquire look after my property in ......”

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Dec 18,2017
Minithumbup
By: 'Huy Tran'
Dec 18,2017
0 people found
this helpful
I an oversea landlord. Acquire look after my property in London, they rent and manage my property. They are helpful and look after my property good. I happy with them....
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Comment on agent fees
good
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“Great service from a very cool team. Found my tenants ......”

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Dec 07,2017
Minithumbup
By: 'Richard Stevenson'
Dec 07,2017
0 people found
this helpful
Great service from a very cool team. Found my tenants very quickly. Very pleased with the whole service. Fees were very good as well (plus we won't get charged any renewal fess). Can't fault them....
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Comment on agent fees
Very good. We were not charged any renewal fees or admin fees
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“Outstanding service from a great agency. Provided a great service ......”

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Dec 04,2017
Minithumbup
By: 'Grace Daviia'
Dec 04,2017
0 people found
this helpful
Outstanding service from a great agency. Provided a great service from start to finish. Very polite, professional, always available for advice. Fees were pretty good, only charged 5% and do not charge any renewal or admin fees, you can get any better than this. They are ...
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Comment on agent fees
Very good, 5% and no renewal or admin fees.
Was this helpful? Yes

“Really excellent service. Fast, efficient responses if ever anything went ......”

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Sep 29,2017
Minithumbup
By: 'KA'
Sep 29,2017
0 people found
this helpful
Really excellent service. Fast, efficient responses if ever anything went wrong. The move in and out process was also very smooth....
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Comment on agent fees
Fees were fine.
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“We just recently rented a property on Prince of Wales ......”

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Aug 21,2017
Minithumbup
By: 'Sarah Jane'
Aug 21,2017
0 people found
this helpful
We just recently rented a property on Prince of Wales Drive (Battersea) through Acquire Estate Agents, and they have been great from start to finish. The property was perfect, clean and well presented and their service has been wonderful. They are a great agency to ...
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Comment on agent fees
Good
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“It is now more than three years that I'm a ......”

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Jul 18,2017
Minithumbup
By: 'Corrado'
Jul 18,2017
0 people found
this helpful
It is now more than three years that I'm a tenant in a flat managed by acquire. The staff is friendly and helpful, very quick in providing support when there is a problem. I strongly suggest this agency!...
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Comment on agent fees
Fees are in line with the market
Was this helpful? Yes

“A great Estate Agent. Have worked with them for a ......”

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Jul 18,2017
Minithumbup
By: 'Andrea Gonzale'
Jul 18,2017
0 people found
this helpful
A great Estate Agent. Have worked with them for a long time. They look after our properties very well and we highly recommend them....
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Comment on agent fees
OK
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“Greetings! I'm currently renting a flat under Acquire. I would ......”

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May 09,2017
Minithumbup
By: 'MichaelR'
May 09,2017
0 people found
this helpful
Greetings! I'm currently renting a flat under Acquire. I would like to share my good experience that i had encounter under the management. Acquire team is the best based from my personal opinion because i had already tried other agents before and it was worst. ...
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Comment on agent fees
Good
Was this helpful? Yes

“Excellent services. I have been using this agent many times ......”

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May 06,2017
Minithumbup
By: 'Anh'
May 06,2017
0 people found
this helpful
Excellent services. I have been using this agent many times and will use them again in future. Aaron is proactive and very reliable, I can leave my requests in his capable hands and rest assured that they will be dealt with efficiently....
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“Acquire manages my 3 flats for 5 years now. Never had any ......”

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Apr 18,2017
Minithumbup
By: 'Thomas'
Apr 18,2017
6 people found
this helpful
Acquire manages my 3 flats for 5 years now. Never had any issues, hence I trust them and opted for the full management service. I am a very busy Entrepreneur and I have no time to deal with my property matters. Each year I just instruct Aaron ...
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Comment on agent fees
Good
Was this helpful? Yes

“I have been with Acquire for a solid 8 years now ......”

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Apr 16,2017
Minithumbup
By: 'Emily'
Apr 16,2017
8 people found
this helpful
I have been with Acquire for a solid 8 years now because I find that I get the same quality of service you receive from a high street Agency at a fraction of the cost. They take care of everything from marketing my property, viewings, referencing, ...
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Comment on agent fees
good
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“at my previous flat where i used to stay. i ......”

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Apr 15,2017
Minithumbup
By: 'Stephan'
Apr 15,2017
10 people found
this helpful
at my previous flat where i used to stay. i encounter hard time contacting the agent from a different estate agent. but luckily one of my friend told me that i should try acquire estate agent because their services are great. my friend told me ...
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Comment on agent fees
the fees are fine. a little maybe to expensive depending on my perspective but its worth it because they got you all covered when you needed something to them.
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“Greetings mate! I'm a tenant currently renting a marvelous flat ......”

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Apr 15,2017
Minithumbup
By: 'Jervene'
Apr 15,2017
9 people found
this helpful
Greetings mate! I'm a tenant currently renting a marvelous flat under the acquire estate agent company here at Battersea church road! i'am very pleased on what i have seen in the place. its so clean and nice! i even got my own parking space for ...
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Comment on agent fees
fees are affordable and worth spending because of great management
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“Helpful and quick to respond, very communicative when needed. Standard ......”

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Nov 18,2016
Minithumbup
By: 'RB3379'
Nov 18,2016
10 people found
this helpful
Helpful and quick to respond, very communicative when needed. Standard fees for London and did earn them, in a very brutal industry overall trustworthy and reliable....
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“Whatever you do - DO NOT RENT ANYTHING THROUGH ACQUIRE. ......”

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Jul 22,2016
Minithumbdown
By: 'NOTACQUIRE'
Jul 22,2016
63 people found
this helpful
Whatever you do - DO NOT RENT ANYTHING THROUGH ACQUIRE. They lie to your face, they do everything in their power even if it's illegal to take your money, and only care about the landlord, not the tenant. Save yourself, and rest assured that if ...
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What agent could do to change your mind?
Biggest waste of money of my life.
Attached Filesnbsp;
Comment on agent fees
Biggest waste of money of my life.
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“Failed to keep their promise many times.Needless to say ......”

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Jul 16,2016
Minithumbdown
By: 'Laura S'
Jul 16,2016
62 people found
this helpful
Failed to keep their promise many times. Needless to say how much of my time was wasted. Seems not good enough to get even a 2 stars review. Sorry, but who could give this agent a better rating? perhaps themselves in their own free time....
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What agent could do to change your mind?
n/a
Attached Filesnbsp;
Comment on agent fees
n/a
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Acquire Estate Agents, London SW11 3BS


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