67% sales valuation accuracy
100% sales fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Aug 15,2019
Aug 15,2019
1
people found
this helpful
this helpful
Rickard Ashington
RE 18 Rothlea Gardens, Stakeford
Not only were the owners of this property a disgrace, the staff at Rickard became ignorant, dismissive and patronising.
Long story cut short:
We did everything required; we requested a completion date of 1 September to help the owners and Rickard (it was supposed to be 16 September) and we kept Rickard updated weekly, sometimes daily, every step of the way.
The owners of this property were and are very difficult people to deal with.
Rickard are too. They called us numerous times for updates as they wanted the sale moved along because "...we're waiting for you" - yet we were the ones keeping the sale alive and they knew it!
We were told by Rickard that we DID NOT need a survey. What estate agency would say such a thing regarding a 1960s property? We knew something was dodgy at that point.
We said we were going to get a survey completed. The owners began to act even worse.
So, we had a level 3 survey completed and found major hazards affecting not only the value but the habitable status of the property. You cannot move in the way it is.
Rickard didn't really care; "It's an old house" and "It's still good value" - not when refurb costs are hitting £12k without the structural, damp proofing, asbestos and building conformity issues.
Following the survey, the owners began acting terribly. Not only did the wife attempt to defraud my wife and I with the survey company, they made a most unreasonable demand last Thursday - they demanded the sale was completed and exchanged within 24 hours! Now we all know this is impossible - the solicitors were dumbfounded, our mortgage company was, the survey company was, other estate agents were! But Rickard went along with it.
I asked Rickard to call me last Friday after they spoke with the owners as they knew it was impossible to complete and exchange. They never called. Instead, they had relisted the property without telling us! Absolutely disgraceful behaviour.
So, be careful people. Rickard KNOW there is something wrong with this property and do not want prospective buyers to have a survey completed and be made aware of the problems. The owners don't want you to know either.
BE CAREFUL! YOU'VE BEEN WARNED!
NB - There is a five-star review on Google by a "** actually runs the Rickard Ashington office.
NB - Rickard DELETED their review section from Facebook entirely following my leaving this same review on their page. Wouldn't you think they'd call me? Shameful.
RE 18 Rothlea Gardens, Stakeford
Not only were the owners of this property a disgrace, the staff at Rickard became ignorant, dismissive and patronising.
Long story cut short:
We did everything required; we requested a completion date of 1 September to help the owners and Rickard (it was supposed to be 16 September) and we kept Rickard updated weekly, sometimes daily, every step of the way.
The owners of this property were and are very difficult people to deal with.
Rickard are too. They called us numerous times for updates as they wanted the sale moved along because "...we're waiting for you" - yet we were the ones keeping the sale alive and they knew it!
We were told by Rickard that we DID NOT need a survey. What estate agency would say such a thing regarding a 1960s property? We knew something was dodgy at that point.
We said we were going to get a survey completed. The owners began to act even worse.
So, we had a level 3 survey completed and found major hazards affecting not only the value but the habitable status of the property. You cannot move in the way it is.
Rickard didn't really care; "It's an old house" and "It's still good value" - not when refurb costs are hitting £12k without the structural, damp proofing, asbestos and building conformity issues.
Following the survey, the owners began acting terribly. Not only did the wife attempt to defraud my wife and I with the survey company, they made a most unreasonable demand last Thursday - they demanded the sale was completed and exchanged within 24 hours! Now we all know this is impossible - the solicitors were dumbfounded, our mortgage company was, the survey company was, other estate agents were! But Rickard went along with it.
I asked Rickard to call me last Friday after they spoke with the owners as they knew it was impossible to complete and exchange. They never called. Instead, they had relisted the property without telling us! Absolutely disgraceful behaviour.
So, be careful people. Rickard KNOW there is something wrong with this property and do not want prospective buyers to have a survey completed and be made aware of the problems. The owners don't want you to know either.
BE CAREFUL! YOU'VE BEEN WARNED!
NB - There is a five-star review on Google by a "** actually runs the Rickard Ashington office.
NB - Rickard DELETED their review section from Facebook entirely following my leaving this same review on their page. Wouldn't you think they'd call me? Shameful.
Was this helpful?
Yes
Yes
Nov 30, 2019
We tried to buy this too..Found the same problems you did..
They've broken the law about not passing on the information we discovered to you and any other potential buyers, I believe we were not told the full story either..
If you like to take things further please let me know.. ?
I lost a sale due to theses clowns, and the owners are simply delusional about this properties actual worth..
Agent Response / Add a Comment
You can use this form to reply to the above review or a displayed comment on the above review.
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Opening Hours
Address
Rickard Chartered Surveyors & Estate Agents
17\/18 Laburnum Terrace
Ashington
Northumberland
NE63 0AJ
01670 812 145
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67% | 100% | £120,000 | £120,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 2 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
May 25,2021
May 25,2021
0
people found
this helpful
this helpful
Excellent Service
Selling my family home after 26 years was a very emotional & challenging process.
The team at Rickard in Ashington could not have been more patient supportive and professional. The sale was particularly challenging and their interpersonal skills were certainly tested and they continued throughout ...
read full review
read full review
Was this helpful?
Yes
Yes
May 25,2021
May 25,2021
0
people found
this helpful
this helpful
Excellent Service
Selling my family home after 26 years was a very emotional & challenging process.
The team at Rickard in Ashington could not have been more patient supportive and professional. The sale was particularly challenging and their interpersonal skills were certainly tested and they continued throughout ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 15,2019
Aug 15,2019
1
people found
this helpful
this helpful
Rickard Ashington
RE 18 Rothlea Gardens, Stakeford
Not only were the owners of this property a disgrace, the staff at Rickard became ignorant, dismissive and patronising.
Long story cut short:
We did everything required; we requested a completion date of 1 September to help the owners and ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 06, 2019
View all comments
(2)
To "W wakketv",
Yes, please get in touch - that would be fantastic.
I believe you can see my name, and I'm the only person with it, so you can find me on Facebook, Twitter, Instagram etc as I don't think you can message directly on this website.
Best wishes,
Adam ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Yes, please get in touch - that would be fantastic.
I believe you can see my name, and I'm the only person with it, so you can find me on Facebook, Twitter, Instagram etc as I don't think you can message directly on this website.
Best wishes,
Adam