Star Lettings & Property Management Ltd
Exeter, EX4
4.2/5, 22 reviews
82% recommended
82% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
79% lettings fee satisfaction

Contact Us

“Rented from Star Lettings this year in Exeter......”

Share on :
Aug 12,2019
Minithumbdown
By: 'Oliver'
Aug 12,2019
53 people found
this helpful
Rented from Star Lettings this year in Exeter, provided good support at times however left disappointed with the way in which deliberate faults were covered up in the house later to be taken out of the damage deposit - such as plastering over certain fittings etc that would crumble. To any students looking to rent from Star, don't expect particular integrity or transparency however fairly responsive when we had issues.
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Charlotte
Aug 13, 2019
Hello Oliver. Firstly we are very sorry to hear of your dissatisfaction. All our managed properties at the commencement of a tenancy are provided with a detailed inventory with a large number of photographs, any defects found in a property at the end of the tenancy is checked against the inventory and the photographs.

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews

View all Reviews 22
8th Aug 2024
reviewed by 'Phinn'
“I had a very, very disappointing experience with Rosewood Property (erstwhile Star lettings) back in the summer...”
26th Apr 2023
reviewed by 'Phinn'
“I had a very, very disappointing experience with Star Lettings back in the summer of 2021 – I'd been served with a ......”
18th May 2022
reviewed by 'Lorenzo'
“Star have been very communicative and attentive throughout the year long tenancy. They have accommodated us where possible in terms ......”
2nd Aug 2021
reviewed by 'Robert'
“Rented twice as a student with Star and dissatisfied both times as these properties were high rent for poor quality ......”
28th Mar 2021
reviewed by 'Emily'
“Star Lettings are absolutely great, we’ve used them for a number of years and we really wouldn’t consider ......”
2nd Mar 2021
reviewed by 'James'
“Jennifer was amazing with the process from start to finish and was helpful with any areas with the tenancy I ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Star Lettings & Property Management Ltd
6 Northernhay Place
Exeter
Devon
EX4 3QJ
01392 479100

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 82% 100% £0 £0
Lettings 100% 79% £425 £2,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
9 0 7 4 0 0 0 0 2 0
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

“I had a very, very disappointing experience with Rosewood Property (......”

Share on :
Aug 08,2024
Minithumbdown
claim your profile
Jennifer
By: 'Phinn'
Aug 08,2024
17 people found
this helpful
I had a very, very disappointing experience with Rosewood Property (erstwhile Star lettings) back in the summer...
read full review
Comment on agent fees
Bad for the service they provide to their Tenants
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Dissapointing...”

Share on :
Apr 26,2023
Minithumbdown
By: 'Phinn'
Apr 26,2023
52 people found
this helpful
I had a very, very disappointing experience with Star Lettings back in the summer of 2021 – I'd been served with a section 21”no fault eviction” due to an issue with mold in the bathroom floor (which it transpired was caused by a “long term leak under ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Kind, communicative and diligent...”

Share on :
May 18,2022
Minithumbup
By: 'Lorenzo'
May 18,2022
1 people found
this helpful
Star have been very communicative and attentive throughout the year long tenancy. They have accommodated us where possible in terms of privacy and studies when works on the property have been necessary. They have also been very kind and diligent with their care. I would ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Dissatisfied...”

Share on :
Aug 02,2021
Minithumbdown
By: 'Robert'
Aug 02,2021
72 people found
this helpful
Rented twice as a student with Star and dissatisfied both times as these properties were high rent for poor quality housing. Both properties had issues with mould and damp, Star suggested it was our fault as we had not ventillated rooms properly when cooking which ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great Lettings Agency...”

Share on :
Mar 28,2021
Minithumbup
By: 'Emily'
Mar 28,2021
0 people found
this helpful
Star Lettings are absolutely great, we’ve used them for a number of years and we really wouldn’t consider marketing our properties with anyone else. The team are always approachable and friendly and really are extremely knowledgeable regarding the local Lettings market. We can’...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Jennifer was amazing with the process from st......”

Share on :
Mar 02,2021
Minithumbup
claim your profile
Jennifer
By: 'James'
Mar 02,2021
0 people found
this helpful
Jennifer was amazing with the process from start to finish and was helpful with any areas with the tenancy I was unsure of as I was new to renting at the time....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have given a 5 star rating because I have r......”

Share on :
Aug 20,2020
Minithumbup
By: 'Susan'
Aug 20,2020
0 people found
this helpful
I have given a 5 star rating because I have received excellent service throughout the whole process. It is the first time that I have dealt with this Star Lettings but I can highly recommend them. I was not looking forward to finding a new tenant ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Star Lettings have managed our property for ......”

Share on :
Mar 30,2020
Minithumbup
claim your profile
Colin
By: 'Colin'
Mar 30,2020
0 people found
this helpful
Star Lettings have managed our property for several years with particular specialist proficiency. Nothing too small or too great for them to deal with professionally. Highly recommended....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very efficient and responsive, responding imm......”

Share on :
Dec 13,2019
Minithumbup
By: 'Alex'
Dec 13,2019
0 people found
this helpful
Very efficient and responsive, responding immediately to queries and accommodating any problems we have with our housemates to make the signing easy....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I highly recommend Star lettings in Exeter....”

Share on :
Oct 07,2019
Minithumbup
claim your profile
stephanie
By: 'Daniel'
Oct 07,2019
0 people found
this helpful
All staff at Star lettings have shown an extremely professional, helpful and considerate attitude during my application to rent a property via their business. From a very welcoming initial viewing to help with the referencing process, a superb service has been provided....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Rented from Star Lettings this year in Exeter......”

Share on :
Aug 12,2019
Minithumbdown
By: 'Oliver'
Aug 12,2019
53 people found
this helpful
Rented from Star Lettings this year in Exeter, provided good support at times however left disappointed with the way in which deliberate faults were covered up in the house later to be taken out of the damage deposit - such as plastering over certain fittings ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: Charlotte
Aug 13, 2019
View all comments (1)
Hello Oliver. Firstly we are very sorry to hear of your dissatisfaction. All our managed properties at the commencement of a tenancy are provided with a detailed inventory with a large number of photographs, any defects found in a property at the end of the tenancy is checked against the inventory and the photographs. ...

“Fast, efficient and Friendly...”

Share on :
Apr 05,2018
Minithumbup
claim your profile
Angela
By: 'Adam'
Apr 05,2018
1 people found
this helpful
Ive been with Star since 2002 and they have never let me down. The girls have been so efficient and always helpful especially if I needed work done on the property. I strongly recommend Star!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent...”

Share on :
Mar 20,2018
Minithumbup
By: 'Joanne'
Mar 20,2018
1 people found
this helpful
As a landlord I have used Star for over 10 years to manage my properties. They provide excellent service and advice, the staff are always efficient and very professional. I would highly recommend them....
read full review
Comment on agent fees
Very competitive fees
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been with Star for over 10 Years and have ......”

Share on :
Feb 13,2018
Minithumbup
By: 'Mike'
Feb 13,2018
1 people found
this helpful
I have been with Star for over 10 Years and have found them to be consistently fantastic at their job. I have several properties with them and they consistently acheive a 100% occupancy rate...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have used star lettings for the past 4 years and ......”

Share on :
Jan 09,2018
Minithumbup
claim your profile
Tanya
By: 'Will'
Jan 09,2018
1 people found
this helpful
I have used star lettings for the past 4 years and that have been friendly and efficient. I have excellent service and would highly recommend to anyone. Will...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Have been with Star since they first set up. Have ......”

Share on :
Dec 09,2017
Minithumbup
By: 'Andrew'
Dec 09,2017
1 people found
this helpful
Have been with Star since they first set up. Have received friendly, professional service, usually efficient even as the Company has grown. They have always been prepared to go the extra mile, with advice and guidance given freely, even when not included in the fees ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“A truly positive experience working with Louise and the team ......”

Share on :
Dec 07,2017
Minithumbup
claim your profile
Louise
By: 'Miles'
Dec 07,2017
1 people found
this helpful
A truly positive experience working with Louise and the team in Exeter. Always helpful and flexible. A company I am happy to recommend and support...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My first time looking to rent somewhere and Angela and ......”

Share on :
Dec 01,2017
Minithumbup
claim your profile
Angela
By: 'Jemma'
Dec 01,2017
1 people found
this helpful
My first time looking to rent somewhere and Angela and Louise at Star Lettings have been incredibly supportive and helpful throughout the whole process. Excellent customer service. Highly recommend!...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“After dealing with this agent I found they had a ......”

Share on :
Nov 30,2017
Minithumbup
By: 'John'
Nov 30,2017
1 people found
this helpful
After dealing with this agent I found they had a Very helpful, fast and friendly staff with a professional attitude highly recommended...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I recently used Star Lettings to source tenants for a ......”

Share on :
Nov 30,2017
Minithumbup
claim your profile
Louise
By: 'Shane'
Nov 30,2017
1 people found
this helpful
I recently used Star Lettings to source tenants for a property, Louise and Angela dealt with the application and they were very efficient and professional, Would highly recommend this agency and will definitely be using there services again....
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I am a landlord and have been letting properties through ......”

Share on :
Nov 30,2017
Minithumbup
By: 'Ben'
Nov 30,2017
1 people found
this helpful
I am a landlord and have been letting properties through Star for a number of years now. I have always found them to be proactive and helpful....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Great agents, really hands on, would highly recommend! Customer service ......”

Share on :
Nov 28,2017
Minithumbup
By: 'Angie'
Nov 28,2017
1 people found
this helpful
Great agents, really hands on, would highly recommend! Customer service skills were excellent, very professional. Their fees were very fair too...
read full review
Comment on agent fees
Very fair fees
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Star Lettings & Property Management Ltd, Exeter EX4 3QJ



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn