Mutley, Plymouth, PL4
4.9/5, 268 reviews
98% recommended
96% sales valuation accuracy
95% sales fee satisfaction
89% lettings valuation accuracy
98% lettings fee satisfaction

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“5 stars for Karen Miller...”

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Aug 09,2019
Minithumbup
Karen
By: 'Angela Dorrington'
Aug 09,2019
0 people found
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I was more than a little disappointed with the sale of two properties , it took forever to get any interest until I gave notice and started involving another estate agent when suddenly interest was found (coincidence)! I also had to chase up the EPC certificate as this had not been done on either property I was selling for three months which I believe is not a good thing...... BUT once a buyer was found for both properties the sales chasing team ( in particular Karen Miller ) was impeccable ,Karen went above and beyond to provide an incredible service , every enquiry no matter how trivial was dealt with promptly and thoughtfully. I really appreciated her support and help through an incredibly stressful time, I cant thank her enough and she deserves 5 stars in her own right .
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Opening Hours
Address

Bradleys Estate Agents
55 Mutley Plain
Plymouth
Devon
PL4 6JH
01752 251251

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 95% £10,500 £286,600
Lettings 89% 98% £0 £141,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
20 0 28 1 105 0 88 2 21 3
Areas covered
  • Plymouth
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA RICS TDS Move With Us
Latest Properties

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“5 stars for Karen Miller...”

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Aug 09,2019
Minithumbup
Karen
By: 'Angela Dorrington'
Aug 09,2019
0 people found
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I was more than a little disappointed with the sale of two properties , it took forever to get any interest until I gave notice and started involving another estate agent when suddenly interest was found (coincidence)! I also had to chase up the EPC certificate ...
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“Really friendly, great customer service and w......”

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Jul 17,2019
Minithumbup
Chloe
Anja
By: 'Jan Kerr'
Jul 17,2019
0 people found
this helpful
Really friendly, great customer service and would highly recommend! Helped me move into my first flat and provided all the information I needed to understand what was needed from me as a tenant and just made things a whole lot easier for me....
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“My partner and I are currently renting throug......”

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Jul 15,2019
Minithumbup
Chloe
By: 'Bethany Nolder'
Jul 15,2019
0 people found
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My partner and I are currently renting through Bradley's for our first home together. From the very first viewing Bradley's have been amazing (Chloe Tonkin was the estate agent we spoke with every time). There was not anything that seemed too much for her. From ...
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“I don`t often write reviews good or bad but I......”

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Jul 12,2019
Minithumbup
Karen
By: 'John Catlow'
Jul 12,2019
0 people found
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I don`t often write reviews good or bad but I have worked with other estate agents in the past and was dreading having to do it again. However the team at Bradleys worked professionally and persistently making it a much easier process for me ...
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“Working For Us...”

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Jul 08,2019
Minithumbup
Karen
By: 'Lou Fletcher'
Jul 08,2019
0 people found
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We have just exchanged contracts as house vendors. The sale has been handled by Bradley's, and since agreeing to sell we have been in the capable hands of Karen Miller. Karen has always kept on top of the selling progress and has clearly been working ...
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“Great Service...”

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Jun 12,2019
Minithumbup
Anja
Dean
By: 'Jason'
Jun 12,2019
1 people found
this helpful
Anja was a star when it came to late viewings. More than happy to do them even on her way home. Dealt with alot of so called big Estate Agents while searching. Anja was by far one of the top Estate Agents I saw. Dean ...
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“Excellent...”

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Jun 10,2019
Minithumbup
Dean
By: 'Sally'
Jun 10,2019
1 people found
this helpful
I would like to thank Dean for all the hard work he has put in so far to help me sell my property. My experience has been stress free, which is what everybody needs when selling there home... thank you....
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“Rental Property...”

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Jun 05,2019
Minithumbup
Chloe
By: 'John & Sylvia Bassett'
Jun 05,2019
0 people found
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Bradleys initially acted as Agents when I bought the investment property 17/18 years ago. Since then they have arranged for the letting of the property when necessary, and I cannot recall a period of more than a month or so when the property as not been ...
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Comment on agent fees
To source new tenants and let the property, I feel their fees are very reasonable.
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“Great team from valuation to completion...”

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May 08,2019
Minithumbup
Chloe
By: 'Craig_92'
May 08,2019
0 people found
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I cannot rate Bradley's highly enough for selling a property. From the moment Jon the branch manager came out to value my property I knew I'd made the right choice with his professionalism and knowledge. Then having Chloe undertake viewings and getting a sale above ...
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Good
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“Great Result...”

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Apr 10,2019
Minithumbup
Karen
By: 'Des'
Apr 10,2019
0 people found
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Jon promised me a quick sale through an "Open House" approach. It worked and and six offers were made. The best went on to buy the house at the price he forecast. I was Delighted. Karen Miller, "The Chaser" provided a great service and kept ...
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Comment on agent fees
Certainly worth the money, it included Conveyancing. At one point they had arranged viewings for about 25 potential buyers.
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“Good Experience...”

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Mar 29,2019
Minithumbup
Karen
By: 'Molly'
Mar 29,2019
0 people found
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Very good service! Karen kept us updated almost daily via phone call or email on what was going on and what needed to be done resulting in the purchase of our first home!!...
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Good
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“excellent service throughout...”

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Mar 23,2019
Minithumbup
Chris
Karen
By: 'Nick'
Mar 23,2019
0 people found
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I was very pleased with the service provided by Bradleys throughout the sale, from start to finish. They were attentive, negociated well, and delivered the goods - achieved a house sale in challenging conditions. And no bull!...
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Comment on agent fees
They were willing to negociate a very fair price - no complaints
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“sale...”

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Feb 18,2019
Minithumbup
Chloe
By: 'Alex'
Feb 18,2019
0 people found
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Chloe answered most of my many phone calls over quite a period of time and she was always pleasant and helpful. Karen poor Karen got the rough end of our phone calls as we had troublesome prospective purchasers who tried our patience , she was always ...
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Comment on agent fees
the online auction fee from us was very good.
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“So helpful...”

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Feb 13,2019
Minithumbup
Chloe
By: 'Marianne'
Feb 13,2019
0 people found
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Karen and Chloe were both extremely professional, helpful and reassuring. Both put them selves out to ensure my purchase was as hassle free as possible. A credit to Bradley's....
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“Great Service...”

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Feb 01,2019
Minithumbup
Karen
By: 'The Glens'
Feb 01,2019
0 people found
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All of our dealings with Bradleys have been professional, friendly and efficient. Jon, Dean and Chloe were all very helpful, but we are especially grateful to Karen for all her help in chasing our sale, sorting out problems and keeping us informed along the way....
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“Excellent Customer Service...”

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Jan 29,2019
Minithumbup
Karen
By: 'Stacey'
Jan 29,2019
0 people found
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Bradley's were excellent communicators. Karen contacted me regularly and always provided me with clear and precise instructions and information. Karen was friendly and always ensured everything was tied up. Bradley's were my seller's agents and in hindsight I should have also used them as they ...
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“Fantastic...”

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Jan 29,2019
Minithumbup
Karen
By: 'Robinson'
Jan 29,2019
0 people found
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Really greatfull for all your help, and constantly keeping us up to date with everything that was happening even when it felt like we had come to a halt! Thank you!...
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“Very happy...”

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Dec 03,2018
Minithumbup
Dean
Chloe
By: 'Bogdan'
Dec 03,2018
0 people found
this helpful
We are from Romania and were looking for a quick turn around, Bradleys put us with a solicitor who managed to turn it round in 4 weeks and picked up the keys today! Everyone was so helpful an friendly...
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“Purchase of 81 Erlstoke Clse...”

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Nov 09,2018
Minithumbup
Anja
By: 'Clare Tidball'
Nov 09,2018
0 people found
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Anja was brilliant from start to finish. She answered all our questions perfectly on every occasion. Arranged viewings and additional ones, sometimes at short notice - sorry ! but it was never any trouble for her....
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Good
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“Above and beyond...”

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Oct 25,2018
Minithumbup
Kelly
By: 'Adrian waldron'
Oct 25,2018
0 people found
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Had to write a review to say we have just bought a terraced house in the mutley area. The experience we've had and customer care is the best you will ever get. Kelly was professional, engaging kept us updated , knew everything about that particular property ...
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Good
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“Professional and diligent...”

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Oct 09,2018
Minithumbup
Chloe
By: '4 Pines Property Developments Ltd'
Oct 09,2018
1 people found
this helpful
From my first meeting with Chole in a rather dingy old house she was very approachable with a cheerful manner. Chole answered questions put to her and took note to contact me if she couldn't at that time. She has assisted with enquires in properties ...
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Good
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“Purchase of first house...”

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Oct 02,2018
Minithumbup
Chloe
Dean
By: 'Warren'
Oct 02,2018
0 people found
this helpful
The process of buying a property was made easy and stress free. These 2 staff members I dealt with communicated really well and were extremely helpful as required....
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“Polite and Professional...”

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Sep 21,2018
Minithumbup
Anja
By: 'Gemma'
Sep 21,2018
0 people found
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Anja was extremely polite and professional while myself and my partner were viewing the property with Bradleys. She answered all the questions we had and was very helpful. Thank you Anja!...
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“Couldn't recommend Bradleys enough!...”

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Sep 20,2018
Minithumbup
Anja
By: 'Abbey'
Sep 20,2018
0 people found
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We had viewed many properties before we found the one we had been looking for with Bradleys. Everything went really well and the whole sale process went smoothly. If we had any questions Anja quickly got them answered. We couldn't recommend Bradleys enough!...
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“Looking to rent...”

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Sep 20,2018
Minithumbup
Anja
By: 'Joe'
Sep 20,2018
0 people found
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We have recently started renting a property through Bradleys and the whole process was quick and simple. We viewed the property with Anja and she gave us all the information we needed at the viewing so that when we decided to apply for the property ...
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“Very Helpful......”

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Aug 30,2018
Minithumbup
Chloe
By: 'Tom'
Aug 30,2018
0 people found
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Been viewing property's for several months and once I found one I liked it was made very easy to go forward with minimal hassle. All details etc that I or she needed was done via email quickly and easily. Also any questions or queries I ...
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Good
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“service...”

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Aug 27,2018
Minithumbup
By: 'Gandalf'
Aug 27,2018
0 people found
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Good all round professionalism . Quick response to my questions . Efficient in the office . Hassle free sale ! Would recommend there services . Gandalf...
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good
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“Good Service...”

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Aug 27,2018
Minithumbup
By: 'Rob'
Aug 27,2018
0 people found
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I recently bought a house through the Mutley office and I was really happy with the service I received from Kelly. She was really helpful and always kept me updated . I would definitely use them again...
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“very Happy...”

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Aug 27,2018
Minithumbup
Kelly
By: 'Lin'
Aug 27,2018
0 people found
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Kelly valued the property and recommended the All Inclusive Package. They found us a buyer in 6 weeks and the sale went through in 8 Weeks. We had no problems with the Agent and were very happy with their service. I would definitely recommend them....
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Good
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“Overall pretty efficient and friendly service....”

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Aug 25,2018
Minithumbup
Kelly
By: 'Tony Prentice'
Aug 25,2018
0 people found
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I have been using Bradley for the past ten years and have always found them to be pretty efficient, helpful and friendly over the years and would recommend them. 👍🏻...
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Comment on agent fees
Fee's were very reasonable
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Staff picture Karen
(206)
Staff picture Chris
(22)
Staff picture Dean
(21)
Staff picture Chloe
(17)
Staff picture Anja
(11)
No image available Mike
(8)
Staff picture Ed
(3)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

1. Bradleys is a Member of The Property Ombudsman's Scheme and aims to provide the highest standards of service to all our Customers. To ensure that your interests are safeguarded, an Internal Complaints Procedure has been implemented. This provides for the matter to be dealt with internally by the Office Manager or the Department Head. In the event that we are not able to deal with the matter to our mutual satisfaction after following our Internal Complaints Procedure you may refer your complaint in writing to the Property Ombudsman.

2. If you believe you have a complaint, please write in the first instance to the Office Manager or the Department Head at the address of the relevant office.

3. Your complaint will be acknowledged within 3 working days, investigated thoroughly in accordance with the established in-house Procedures, and a reply sent to you within 21 working days of receipt of your letter.

4. If you are not satisfied with the outcome of the initial investigation, you are provided with a further opportunity to have the complaint reviewed by our Managing Director at the address given below:

Mr Francis Marshall FNAEA
Bradleys Group Head Office
7 Stevenstone Road
Exmouth
Devon
EX8 2EP
Last updated at 12:08 PM 30/03/2017 by allAgents

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Bradleys Estate Agents

Branch - Mutley, Plymouth, PL4