“No communication, laughably awful conduct....”
1 Star Review
Aug 09,2019
By:
'Miya'
Aug 09,2019
Branch: Truro, Mansion House, Princes Street
Services: Lettings (as a Tenant)
Rent PCM: £975
Would you recommend?: No
Postcode: TR1
Branch: Truro, Mansion House, Princes Street
Lettings (as a Tenant)
Rent PCM: £975
Postcode: TR1
1
people found
this helpful
We are two young professionals renting an apartment in Truro and Millers has been one of the worst experiences we have ever had with an estate agent.
Communication is terrible — they take weeks upon weeks to get back about anything — including our contract renewal, which we have requested them to post to our address to sign.
No reply regarding this, instead they demanded we pay £200 up front before signing the contract and they want to increase the rent monthly.
Then upon signing and paying for the contract, they sent us a letter 1 week later for termination of tenancy.
No communication, we are left in the dark as to why they have sent us this letter, AFTER we have paid and signed for the contract.
Prior to this, sorting out replacement for a letterbox key which they did not give us from day 1 of the tenancy, it took them 4 months to get it sorted.
Truly awful conduct, no communication and laughable professionalism. Don't use this estate agent if you are renting.
1
people found
this helpful
Was this helpful?
Yes