“Shocking property management // No concern for tenants once the paperwork is signed...”
1 Star Review
Aug 06,2019
By:
'Kristin'
Aug 06,2019
Branch: London, 29 Effie Road
Services: Lettings (as a Tenant)
Rent PCM: £1400
Would you recommend?: No
Postcode: SW10
Branch: London, 29 Effie Road
Lettings (as a Tenant)
Rent PCM: £1400
Postcode: SW10
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Let me preface this review by stating that zero stars would have been my rating of choice if possible. I have lived in London for 12 years and have dealt with virtually all the major letting agencies, but my most recent experience with KFH was truly shocking. KFH's handling of the maintenance of my flat in a 1.5 year span was beyond pathetic. Whether it was dealing with faulty building alarms, re-painting after a major flood or simply getting exterior windows cleaned once in 1.5 years (they were ultimately cleaned with month left in my tenancy when the flat was starting to get shown) I had to email and call the agency over 15x in each instance to get any sort of follow through. Predictably at the end of my tenancy it took two weeks to get my deposit back and I had to chase several times to ensure it happened. Long story short, avoid engaging this letting agency like the plague. You will regret having to deal with them.
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