“I have used the Horley branch before and had ......”
2 Star Review
Aug 05,2019
By:
'Matthew'
Aug 05,2019
Branch: Horley, 4 High Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: RH6
Branch: Horley, 4 High Street
Sales (as a Vendor)
Postcode: RH6
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I have used the Horley branch before and had great success selling my previous property.
This would have been a 5 star review if Matthew Allen had taken the lead from the start.
I had 3 viewings within the first 3 days of the property being up for sale and one offer . I received an oddly written email from Ed Beagley, "Branch Manager" on a Sunday morning explaining that I had a offer. He said "offers are still very few an far between so we do need to take it seriously as we do not know when the next one will present itself or indeed at what level!" The offer was 7k under my lowest range price.
Part of an estate agents job is to be a negotiator and I feel Ed did not even make an attempt.
It took me multiple phone calls to push Ed to negotiate with the buyer which seemed against his own free will, finally Ed managed to get an offer i was willing to accept.
After all this frustation I believe Matthew Allen, Senior Valuer took over which made the rest of the process a pleasure.
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