We had been on the market since January 2012 and still had not sold our property at the end of August. At this point, we had been with two different estate agents, with the second agent putting in a very disappointing performance. We had initially been reluctant to sign up with Wards because their commission was higher than the other estate agents we had looked at. However we decided we should at least give them a try. We were impressed with their initial visit and thought they had put forward some good ideas on how to sell our property. There was the small matter of the £80 fee for professional photography but we were impressed with the brochure quality and the pictures were exactly as we had imagined. Once we had signed the agreement, we were having 2 viewings a week whereas before we were lucky to get one viewing every two weeks. Also, these were all serious buyers in an immediate position to proceed. Within four weeks, we had accepted an offer on our house. Just over five weeks later, we were moving into a new house. Their recommended solicitors (Martin Tolhurst) were outstanding and made a huge effort to exchange and complete in a very short period (normally completion takes 10 to 12 weeks however they achieved it in five weeks, although they actually completed the process for buying the new house in 4 weeks). In my opinion, the higher estate agent fees was money well spent. I would recommend Ward & Partners to others and especially rate the Rainham office very highly.